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Problem Solution: Global Communications
Only thing constant in this world is “change”! Global communication is going through a similar vicious cycle. Technology is improving, customers are becoming tech savvy, demanding, and competition is growing up. Struggling to compete, Global Communication is working hard to turn around its business, succeed on all odds, and emerge as global leader. Company is going through inevitable challenges to balance customer, employee, and market needs, while trying to achieve its vision.

To accomplish Global Communication vision, a research study was undertaken to understand the current challenges at Global Communications and by turning those challenges into opportunity identify and implement an optimal solution that will make it a better company of the future. This paper explains series of steps applied to solve the issues at Global Communications by establishing the criteria by which an optimal solution was evaluated, identified alternative solutions, analyzed each alternative, assessed the risks that surround each alternative, and selected the best solution. In the process of analyzing situation, emphasis was on achievable future goals for Global Communications rather than limiting the process to solving only the immediate problems and requirement of the company.

Situation Analysis
Telecommunications sector continues to be on its downward trend, not able to meet the targeted financial objectives, stock markets acted negatively. Telecommunication industries were under pressure from investors and stockholders to rebound and justify plans for future growth to earn stock market trust. Global Communications as part of the telecommunications sector is no exception and shares the same dilemma of the industry. Stock marks reaction to the trend dropped Global Communication share by 50% in last 3 year. Several reasons attribute to the

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