Q1.1
Evaluate the interrelationship between the different process and functions of the organization.
Introduction:
In this part of the assessment will evaluate the interrelationship between the different process and functions of the organization.
Business process: according to BPP Learning media, 2010:21 a business process is defined as a set of related activities that collectively realize a business goal.
Also and business process defines as an orientation towards processes, customers and outcomes as opposed to hierarchies or structure has been fundamental change to business operation.
Process strategies:
Involve determining how to produce a product or provide a service
Objectives
* Meet or exceed customers’ requirements * Meet cost and managerial goal.
Has a long run effect – product and volume flexibility and also costs and quality.
The components of business process:
According to BPP Learning Media, 2010 the cross functional, horizontal picture of a business involving elements of structure, focus measurement, ownership and customers is called a process view of the business. Also cross functional team structure, flat hierarchy process etc.
Q1.2
Introduction:
In this part of the assessment will justify the methodology to be used to map processes to the organizations goal and objectives.
Process mapping:
According to BPP Learning Media It is used to analyse and understand a process and to aids its improvement or ultimately its replacement. The process map can show: * What controls a process? * What it produces * What area it covers * Which elements make up the process?
Process mapping for Samsung
Work Flow Analysis - Four Phases * This method is beneficial to the customers as it reduces the delivery time and also increase the reliability of the organization : * Request from a customer or an offer to provide