A Study of Production and Operation Management Of
McDonald's

Submitted to: Prof. Vivek Raina

Submitted by: Mahesh Kumar Meena (M00220) Ajay Patel (M00226)

McDonald's Himalaya Mall
Location
Gurukul › Ground Floor, Himalaya Mall, Gurukul, Ahmedabad

Cuisines
Fast Food

Opening hours
10 AM to 12 Midnight World's largest chain of fast food restaurants. The Golden Arches—the corporate emblem, symbolized pleasant, fast service and tasty, inexpensive food. Serve around 68 million customers daily in 119 countries. Operates over 34,000 restaurants worldwide, employing more than 1.7 million people. Between 1990 and 1991, sales per unit had slowed down. Reasons: Consumers were changing management to wonder whether the company’s operating system, suited to the new circumstances the company faced McDonald’s was gathering flak from environmentalists who decried all the litter and solid waste its restaurants generated each day to counter some of the criticism, McDonald’s partnered with the Environmental defense fund to explore new ways to make its operations more friendly to the environment.

INTRODUCTION McDonald’s is a limited menu restaurant is characterized by speed of operations. McDonald’s is the world leading retailer with more than 33,000 restaurants in 118 countries serving more than 67 million customers each day. In India, the first outlets of the chain threw open their doors to the public in Delhi and Mumbai in

1996 within one month of each other. McDonald’s is present in 40 Indian cities with 250 restaurants and serves 650,000 customers daily. THE FOOD RETAIL INDUSTRY internationally, no doubt McDonald’s is considered the largest food service retailer in the world. The first restaurant was established in 1955 in Des Plaines, Illinois, USA. It emerged in Indian Territory in 1996 eyeing the informal dining-out industry in India which is estimated