...Internship report is aimed at studying and analyzing MCB Bank in general and its branch office at Abbottabad in particular with reference to its marketing practices. The main purpose of the internship is to prepare and submit a report as a partial fulfillment for the award of BBA degree from COMSATS Institute of Information Technology Abbottabad. 1.2 Objective of Study Internship is the one of the part of the BBA course and this provide the practice knowledge of what students read about business in their books. Internship report is prepared to full fledge analysis of an organization. As this is the only field experience that students before entering practically into the market. During our internship we had been rotated different departments as accounts, remittances, car finance, clearing and collection etc. this movement and working provide a completely knowledge of their working to us, they also explained each and every concept to make us clear. This knowledge and practical experience was the thing which help we have completed the internship report. 1.3 Scope of the Study This study carried out on MCB is an effort to introduce the working and operations at MCB among students and others interested in the organization. This study reveals the MCB in terms of its history and background, its departments and their functioning. It also enlightens the techniques, procedures, and programs that are being used at MCB in order to achieve better performance. The analysis...
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...Question 1: Answer: SMEs (Small & Medium Enterprises) are those business enterprises which run their business in small and medium level. Small and medium business has no single definition but have some standards on the basis of which we can say they are small and medium enterprises. Different institutions has given different definitions but in Pakistan SMEDA (small Medium enterprises development authority) has defined SMEs as “the enterprises can be small and medium which has up to 250 employees and having annual return about Rs.250 million.” In Pakistan we can say that there are about more and less about 2 million small and micro level business and enterprises are exist. In among these 2 million there are about 400000 are form manufacturing side about 600000 from services side enterprises and about one million are exists from trade sector mean retailers. In Pakistan Small Medium enterprises is almost near to ninety percent of the whole business enterprise. It contributes a lot in almost every sector of Pakistan like manufacturing, agricultural and services based organizations. The part of every province in SME are contributed in SME Punjab province has the highest contribution about 65.26% share is in Punjab, KPK has about 12.21% while Sindh province has about 17.82% share in SME in total of 2.96 million units in Pakistan of which about 93.9% are established enterprises and 6.1% are household enterprises. Baluchistan share is about 2.09% in over all units in Pakistan....
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...Mobilink Pakistan. Strengths: * Mobilink is the market leader with huge customer base in Pakistan market. * It offers mobile services in the majority of cities and also in remote areas which makes it largest coverage network. * It has been enjoying successful journey in term of revenues, profits and market share. * Strong marketing and advertising. * They have got the Quality human resources, the reason behind that is strong recruitment and selection process. * Offers competitive salaries and benefits to the employees. * Powerful brand equity. * The quality of service has been tremendous specially in the major cities of Pakistan. * Only Mobile service in Pakistan offering coverage on M2 motorway. * Mobilink has signed the agreement with 50 operators to provide the roaming services in 50 countries of the world. * Mobilink is the first company to introduce blackberry services in Pakistan for that reason it has been the first choice for the business people. * Joint venture with MCB to offer mobile banking services to customers. Weaknesses: * It offers high calls rate to the customers as compared to the other competitors. * Quality of service is not good in remote areas. * The promises made in the advertisement are not fulfilled by company. * Not offering attractive SMS packages. Opportunities: * Low the call and messaging rates. * It can offer the prepaid Internet packages to its customers. * Focus on marketing...
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... study of SCADA software and designing and scripting of process in SCADA and to study about communication of SCADA software and PLC using KEP server software. In this project solve power theft in power system distribution and save time in electricity billing system by using SCADA system and save energy. Solving problem in power system transmission and distribution. OBJECTIVE Following are the objectives achieved by the completion of work. 1. PLC based programming using WPL SOFT software for Delta plc. 2. Designing in SCADA using Wonder ware’s INTOUCH software. 3. interfacing...
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...E- Banking System in Pakistan ` E- Banking System in Pakistan Written by, Muhammad Rahimuddin rud777@hotmail.com 691205 0694 Syed Asif Abbas Bukhari asifbukhari82@hotmail.com 720512-1234 Supervised by Eva. Wittbom School of Management Blekinge Institute of Technology Ronneby, Sweden Thesis for the Master‟s degree in Business Administration, Spring-2010 Blekinge Institute of Technology, Ronneby, SWEDEN Thesis for the Master‟s degree in Business Administration Spring, 2010 I E- Banking System in Pakistan ABSTRACT Our this research work is based on the E-banking technology in which customers can access more accurate, quicker and rapid banking services from the computerized banking system. This system has also been adopted by the international banks as well as by the local banks in Pakistan to give efficient services to their elite customers. The purpose of our research work is carried out to unlock the significance that Pakistani banks are connected with this type of e-banking technology that is being implemented by the banks for providing the electronic services to the customers and in what extent this technology is relevant to customers. This research work will also help to determine whether the ebanking services are more efficient, accurate and rapid banking services. Thesis for the Master‟s degree in Business Administration, Spring-2010 Blekinge Institute of Technology, Ronneby, SWEDEN II E- Banking System in Pakistan SUMMARY ...
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...* ABSTRACT The main purpose of the study was to examine the relationship between Organizational Culture and Employee Commitment. The study was conducted in MCB Bank Lahore branches. The data was collected through questionnaires. The sample size used in this study was 100. The concerned variables are ‘organizational culture’ and ‘employees commitment’. The hypothesis was designed that whether there exists a relationship between the variables or not. The results suggested that there exist a relationship between organizational culture and employees’ commitment. The study emphasizes the future prospects in the research field which can be beneficial for the organizations’ culture. The findings , conclusion and recommendations suggest areas for further research. * * * Contents Abstract…………….………………………………………….……………….i List of Tables……………………………………………………………........iv List of Figures………………………………………………………..……….v List of Acronyms……………………………………………………..………vi Acknowledgement…………………………………………………………...vii 1 Chapter No. 1 1 1.1 Introduction 1 1.2 Organizational Culture 2 1.2.1 Characteristics. 4 1.2.2 Scope of Organizational Culture. 5 1.3 Problem statement 6 1.4 Rationale for the study 6 1.5 Purpose of Study 7 1.6 Research objectives: 7 1.7 Limitations 7 1.8 Assumptions 8 1.9 Hypothesis 8 1.10 Scope of the study 8 1.11 Outline of the study 9 1.11.1 Chapter1. 9 1.11.2 Chapter 2. 9 1.11.2.1 Literature review I: Organizational...
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...Problems with employees may arise from time to time in even the best-run business so discipline consideration should be enforced and punishment should be given to those who are perceived to have broken them (Edward, 2000:319).The statutory legislation to perform a rules for employees to maintain the order of the at their workplace, so the employee is bounded to obey the discipline imposed at his workplace, thus being created a specific subordination between the employer and his employees (Vieriu,2009). Every company must establish a discipline procedure because it can produce a controlled performance between employer and employee as a guidance of their own talent and resources (Torrington, Hall, and Taylor, 2002, p.528). ACAS disciplinary procedure is the one rule that help and encourage all workers to achieve and maintain standards of conduct, attendance and job performance to ensure consistent and fair treatment between employer and employees. Extract from (Disciplinary rules and procedures, 2004, para.60), a good disciplinary procedure should: * Be put in writing and tell employees what mistake they do. * Say to whom they apply and note them orally especially those difficult in langue problem. * All the issue will deal without undue delay and promptly. * All relevant information will be kept as confidential. * Explain to employees what disciplinary action might be taken and let them know about the authority disciplinary action decision will be act by...
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...business plan | Marlee’s cuisine and bakery business planIvori Johnson 03/03/2014 | business plan | Marlee’s cuisine and bakery business planIvori Johnson 03/03/2014 | I. Executive Summary Introduction Marlee’s Cuisine and Bakery (MCB) is a family owned upscale restaurant and bakery located in the heart of Short Pump Towne Center in Glen Allen, Virginia. MCB is offers a menu with a large variety of meals to satisfy every customer’s cravings. The company plans to build a strong market position within the Short Pump area by offering products at a competitive price to meet the demand of middle-to higher income residents. Short Pump Town Center is a two-level retail center composed of many upscale stores, such as, Abercrombie and Fitch, Aldo, Apple, Nordstrom’s, and Swarovski. Short Pump Town Center is well known for the exquisite dining options available to local residents and tourists. These restaurants include Cheesecake Factory, Bakers Crust, Maggiano’s Little Italy, and Firebirds. The Short Pump area is in need of a warm and friendly place with exceptional food. A place where customers feel confident that the food they receive will taste amazing each and every time. Marlee’s Cuisine and Bakery will be a two story 300 seat fine dining restaurant and bakery with a 125 seat lounge. The bakery will feature a lounge with comfy couches and antiques love seats facing an extending wall to wall fireplace. The restaurant will feature a cozy dining room with a soft lit...
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...FINAL PROJECT OF Submitted To: PROF. Submitted By: MBA PROFESSIONAL (EVENING) Superior University Lahore TABLE OF CONTENTS | Contents | Page No. | INTRODUCTION OF NISHAT GROUP | 4 | MIAN MUHAMMAD MANSHA (FOUNDER OF NISHAT) | 5 | NISHAT MILLS LIMITED | 6 | HR DEPARTMENT | 7 | RECRUITMENT | 10 | SELECTION | 13 | TRAINING & DEVELOPMENT | 16 | PERFORMANCE MANAGEMENT | 18 | PERFORMANCE APPRAISAL | 19 | COMPENSATION MANAGEMENT | 24 | Conclusion | 25 | Bibliography | 25 | INTRODUCTION Nishat group is grown up from the cotton export and now it became a leading business group of Pakistan with five listed companies, focusing on the four businesses, Textile, cement, Banking, Power Generation. Nishat group is world famous group in the sector of textile, and having a great participation in the export of quality products LISTED COMPANIES:- * Nishat textile mills * D.G. khan cement * MCB Bank limited * Power generation BUSINESS WORTH:- * Annual turnover 17 billion Rupees * 14 Billion from textiles * Earn foreign exchange US $ 236 million * Taxes and Levi of 2,080 million Rupees annually Mian Muhammad Mansha started his career as one of the most prominent industrialist of Pakistan. His textile mill in Faisalabad under the name of Nishat Mills still is one of the biggest textile units in Faisalabad. He formally joined the family business after completing his studies. Mian Mohammad Mansha...
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...theirguidance during my internship. Without the help of all these I wasnot able to complete this report First of all I’m grateful to Allah the Almighty, Who bestowed me with health, abilities and guidance to complete the project in a successful manner, and without His help I was unable to write this report. More than anybody else, I would like to acknowledge my teachers without their support and untiring efforts it was difficult for me to complete this report. They were always there to guide me whenever I felt stuck off and their encouragement always worked as morale booster for me. I have found them very helpful while discussing the tricky issues in this dissertation work. I would also like to thank Mr. Faraz khan (Operations Manager of MCB) for providing me the opportunity to have an excellent learning experience during my internship. His critical comments on my work have certainly made me think of new ideas and techniques....
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...the communication process with customers. Market research, in which suppliers seek to elicit information on consumer requirements from consumers, is the complementary component of the communication process. The following summarises this very simply: Promotion → Producer Customer ← Market research In some forms of promotion and service delivery, communication in both directions can be achieved simultaneously, and since two-way communication is the only real form of communication, promotion which is associated with two-way communication is to be encouraged. Examples of such two-way promotion emerge largely from the contexts of services marketing and relationship marketing. In services marketing, for example, promotion can be part of the service delivery. Exchanges between the service agent and the customer can elicit information about customer requirements, and also permit the service agent to explain the organisation’s products and how these might meet the customer’s needs. Similar kinds of exchanges can occur in the relationship marketing interest in business-to-business marketing transactions where the sales person is a significant agent in the establishment of relationships between customer and the organisation. A more formularised approach, the use of loyalty and reward cards, in, say, supermarkets, offers another approach which embeds both promotional and market research activities. Mercer (1996), in emphasising that communication must be a two-way process, says (p. 309): The...
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...Journal of Management and Social Sciences Vol. 5, No. 2, (Fall 2009) 180-194 The Role of Leadership in Human Resource Management a Comparative Study of Specific Public and Private Sectors in Pakistan Akbar Ali * Dean, Multi Disipline, Degree Program NUST, Karachi ABSTRACT The fundamental problem of this study was to examine "The role of leadership in human resource management through comparison of public and private sectors in Pakistan" by evaluating the leadership in ten competencies. The sample was 115 leaders (assesses) which were assessed by 520 respondents (assessors) belonging to Airlines, Hospitals and Banks from both Public and Private Sector. Each of the manager / leader was evaluated by using 360 degree feed back assessment questionnaire. Statistical analyses were conducted using the SPSS statistical package. Outcome of this study pointed that there were statistically significant difference among score of leadership between Private and Public Sector organizations. The conclusion of the study indicated; a) Leadership at Private sector is performing better than Public Sector. b) The leadership score of private sector bank was significantly higher to public sector bank. c) The leadership score of private sector hospital was significantly higher as compared to the public sector hospital. d) The leadership score in public sector airline was significantly higher to the private sector airline. The findings also indicated to call upon Pakistani leaders at public...
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...RoJournal of Management and Social Sciences Vol. 5, No. 2, (Fall 2009) 180-194 The Role of Leadership in Human Resource Management a Comparative Study of Specific Public and Private Sectors in Pakistan * Akbar Ali Dean, Multi Disipline, Degree Program NUST, Karachi ABSTRACT The fundamental problem of this study was to examine "The role of leadership in human resource management through comparison of public and private sectors in Pakistan" by evaluating the leadership in ten competencies. The sample was 115 leaders (assesses) which were assessed by 520 respondents (assessors) belonging to Airlines, Hospitals and Banks from both Public and Private Sector. Each of the manager / leader was evaluated by using 360 degree feed back assessment questionnaire. Statistical analyses were conducted using the SPSS statistical package. Outcome of this study pointed that there were statistically significant difference among score of leadership between Private and Public Sector organizations. The conclusion of the study indicated; a) Leadership at Private sector is performing better than Public Sector. b) The leadership score of private sector bank was significantly higher to public sector bank. c) The leadership score of private sector hospital was significantly higher as compared to the public sector hospital. d) The leadership score in public sector airline was significantly higher to the private sector airline. The findings also indicated to call upon Pakistani...
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...|INTERNATIONAL ISLAMIC UNIVERSITY ISLAMABAD | |[pic] | |ALLIED BANK LIMITED | |FACULTY : FMS | |COURSE TITLE : PRINCIPLE OF MANAGEMENT | |COURSE CODE : MGT-202 | |SUBMITTED TO : SIR HASSAN BIN HAROON | |SUBMITTED BY | |WALEED WAZIR 6021 | |MUHAMMAD SOHAIL 6022 | |FAHAD RAHIM 6023 ...
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...Importance of Six Sigma as Process and Sustainability Improvement in United Parcel Services Martin Tunggadjaja March 2013 ABSTRACT Six Sigma is a process improvement developed by Motorola in 1985 that encompasses a set of strategies and tools acquired in order to improve the current business practice and systematic processes to fulfill the objectives. It is initially designed to measure how many faults or defects are in the process so that they can be eliminated systematically as part of improvement to reduce weaknesses and reinforce quality. One of popular process improvement methodology that is part of Six Sigma is DMAIC, which consists of: Define, Measure, Analysis, Improve and Control. Originally Six Sigma was first incorporated into manufacturing industries; this methodology also applies well to logistics companies since the focus is customer-oriented. Supply chain management is a key strategic factor for increasing organizational effectiveness and for better realization of goals such as enhanced competitiveness, better customer care and increased profitability (Gunasekaran, Patel, Tirtiroglu, 2001, p71). Therefore, Six Sigma as shown to be successful in delivering business benefits through variation reduction (Knowles, Whicker, Femat, 2005, p51). This paper discusses how Six Sigma apply to the logistics processes and an example case study of United Parcel Service (UPS) incorporating this technique to reposition itself in the world’s most improved logistics and...
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