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Mcdonalds Corporation

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McDonald’s Corporation (McDonald’s): Mobile Commerce (Smart Phone App)
Lisa Delao
John Heisner
Gloria Rios
University of Redlands
School of Business

Abstract E-commerce is rapidly changing the business world. Through the use of the internet and the web, businesses have realized billions of dollars in sales and revenue. Mobile commerce or m-commerce is a rapidly expanding facet of e-commerce that utilizes mobile digital devices to conduct business transactions. With great success restaurants have now launched smartphone apps that allow customers to order food online. Through the strategic implementation of a new m-commerce business plan, McDonald’s should also launch its own innovative smartphone app. The app will give customers the capability to order and purchase McDonald’s products with the use of their smartphone.

McDonald’s Corporation: Mobile E-Commerce (Smart Phone App)
E-commerce has revolutionized the business world. With the use of the internet and the web to conduct business transactions, e-commerce has created billions of dollars in sales and revenues for businesses in many different industries. Being that e-commerce is ubiquitous, “meaning that it is available just about everywhere at all times” (Laudon, 2012, p. 375), business transactions can take place virtually from anywhere and from any device that has access to the internet and web. The most rapidly growing form of e-commerce is mobile commerce or m-commerce, where in e-commerce transactions are conducted using mobile devices such as touch pads or smartphones.
Business sectors utilizing m-commerce are “expanding at a rate of 50 percent or more per year, and is estimated to grow to $19 billion in 2014” (Laudon, 2012, p. 399). Smartphone use has increased in popularity in the last few years. Estimates are that approximately “83 million Americans

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