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Mcdonalds Jit

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Submitted By Sequoiasam
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Good morning, Afrank Consultants appreciates McDonalds allowing access in order to conduct an analysis. As requested, the consultant agency analyzed the “Made for You” kitchen design with the JIT (Just in Time) approach, to determine if the changes achieved the desired results. Following are the results from the analysis:

McDonalds met with different types of menu requests by adding a variety of alternatives than had not been previously available. Due to the difference in items, employees were not able to keep up with the increased food item requests. As a result, the “Made for You” kitchen was designed in order to customize orders and maintain quick responses. This new approach improved dramatically the quality of food, allowed menu items to be easily introduced and provided superior customer service.

McDonalds had various criteria for success of the new system. The goal of getting a customer’s order to them in 90 seconds or less was remarkable. Other criteria included quality of the items, accomplishing food preparation correctly, increasing employees’ job satisfaction, and increasing profitability by reducing costs and increasing customer satisfaction.

The forecasting system used is the key to the process being successful. The ability to predict key times the business will receive an influx of orders, along with what types of orders that will be received are crucial to enabling the staff to handle the customer requests. In addition, with the capability of knowing which employees will quickly fill certain orders more quickly, the system ensures the orders will be filled as quickly as possible.

McDonalds Corporation implemented the “Made for You” kitchen design to keep up with the various menu items, while keeping costs low and customer and employee satisfaction high. McDonalds has met and surpassed the expectations. The original goal of

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