Introduction
Conflict is a problematic event, and, such as, it needs to be managed (Sara, 2011). To a certain extent, it is correct because it endangers existing relationship and undermines the constructive initiative between at least two parties in the group process. On the other side, some researchers may insist the appearance of conflict is inevitable, in somehow conflict may emerge from everyday in our life.

Mediation
The word mediation is now in common usage, but still liable to be ambiguous with similar words such as “conciliation” and “reconciliation”. Mediation has become increasingly necessary to agree a universal definition. According to The Council of the European Union, it defines mediation as: “a structured process…whereby two or more parties to a dispute attempt by themselves, on a voluntary basis, to reach an agreement on the settlement of their dispute with the assistance of a mediator.” A mediator is defined as: “any third person who is asked to conduct mediation in an effective, impartial and competent way…” Mediators help the parties to explore more settlement and to reach mutual agreement. Participants are encouraged to reach the agreement autonomously and mutually decision, without threats and pressure from each parties and without direction from the mediator.

Counselor VS Mediator
Although family mediators and counselors undoubtedly similar with some common areas of knowledge and skills, it is important to state that the role of mediator differs in many important aspects from the role of counselor. According to Parkinson and Robinson (2011), differences between counselors and family mediators are as below.

For counselors, individual may be seen alone and counsel one partner sometimes. It is obviously that counseling issue almost all the time does not link to legal process, and often starts without written statement, such as