...Juan Gomez Project Management The FBI’s Virtual Case File Project Failure Back in the years between 2001 and 2005, the FBI had started a project called the Virtual Case File. This was part of a larger initiative called Trilogy which was supposed to contain three parts to it: One was to upgrade software and hardware for FBI agents. Another was to be able to upgrade the FBI’s communications network. And the third in which it contained the Virtual Case File, was to significantly upgrade the FBI’s case management system “to enable better access to, and sharing of, case-related information across the FBI.”(WordPress) The first two parts were able to be completed but the Virtual Case File project was faced with high costs and schedule overruns and thus never achieved its goals. This project was compared to the London Stock Exchange’s Taurus Project, where scope creep lead to the termination of the project after huge amounts of cost overruns. The Trilogy program was to modernize the FBI’s information technology infrastructure. The Virtual Case File was intended to replace the FBI’s antiquated case management application, which was the Automated Case Support system. The Virtual Case File was initially designed to improve the FBI’s ability to manage investigative case files, to facilitate data and document resources, and to share information with other FBI offices. In the beginning, The Department of Justice required the FBI to use two contractors for the Trilogy project because the...
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...IT projects, its Sentinel case management system, into a model of success for other agencies? Sentinel and its predecessor case management system have been a symbol of all that's wrong with government IT--over budget, behind schedule, and short on functionality. Sentinel grew out of an earlier failure, the FBI's Virtual Case File system, started in 2001 and scrapped four years--and $170 million--later. Last September, after a partially completed Sentinel had been put on hold, FBI CIO Chad Fulgham decided to take over management of the project from lead contractor Lockheed Martin. Fulgham, a former senior VP of IT with Lehman Brothers who joined the FBI in December of 2008, outlined a plan to use agile development. For the past eight months, a small team of FBI technologists have been developing "working software" in intervals of a few weeks, then rolling that into bigger releases every two or three months. Speaking at InformationWeek's Government IT Leadership Forum in Washington, D.C., on May 5, Fulgham and FBI CTO Jeff Johnson, another former Lehman Brothers IT manager, explained how they shifted the Sentinel project from traditional waterfall application development--where requirements are established at the beginning and can take years to deliver. Fulgham said a "system of record" will be delivered this summer, with a broader release in September. FBI agents and other employees will use Sentinel to manage the information associated with cases. Capabilities include records...
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...The FBI started to set up a project to build a new Virtual Case File system (VCF). This VCF project was to be let as one massive contract at a total cost of $379m. It was planned as a classic waterfall project - with a grand design being drawn up before work would start on the development of a monolithic system. Testing would be carried out at the end, and the whole system would go live at once - a classic big-bang implementation approach. Science Applications International Corporation (SAIC) The 9/11 attacks increased political pressure for better homeland security and data sharing between 6 agencies. Responding to this pressure, the FBI made promises to bring forward deployment of the new VCF case management system by 6 months - to December 2002. Then they received an additional $78m of funding and promised to chop off another 6 months from the schedule. The classic symptoms of waterfall project failure started to reveal themselves. Project plans were found to be unrealistic, and the oversight of project spend was inadequate. It became obvious that the project would not meet its accelerated deadlines. A commitment to using unproven thin client technology had been made - and the design for a web-like access to a centralised database was deeply flawed - BUT: up-front contracts with suppliers bound the project to this technology and the testing that could have revealed these flaws came too late to allow a change of direction. After...
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...The article that I read was about the FBI and how it blew $170 million dollars trying to modernize the FBI’s technology. They had a $581 million dollar budget on this transformation which they called “Trilogy”. They referred to this project as “Tragedy” because the new software that they were trying to use which is called Virtual Case File, was not in production and was said to probably never be in production. With that being said, the September 11 attacks dropped a heavy load of pressure onto the project and derailed the course that they were taking on it. I think that the information provided was great considering that this was an FBI project. There was some information that could not be released and some details that could not be discussed. Overall the article was presented in a very professional manner and I was actually kind of surprised that any issues that occur in the FBI could be discussed. It was an article that they could make a one hour show about on television. The one thing that kind of had me confused was how they could have IT workers whom they considered “not capable” of doing what they were asked to do as far as modernizing the technology infrastructure. After years of failure they did ultimately decide to take the project in another direction but to think that they wasted so much money on software that did not hold up, is just crazy. In my opinion, this article was very informational but at the same time it gives a little insight as to just how much technology...
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...Essays on Productivity Analysis in the Canadian Tourism and Hospitality Industries by Xiaofeng Li A Thesis presented to The University of Guelph In partial fulfilment of requirements for the degree of |Doctor of Philosophy in Economics Guelph, Ontario, Canada © Xiaofeng Li, December, 2011 ABSTRACT ESSAYS ON PRODUCTIVITY ANALYSIS IN THE CANADIAN TOURISM AND HOSPITALITY INDUSTRIES Xiaofeng Li University of Guelph, 2011 Advisor: Professor David M Prescott This thesis is to investigate the relationship between the productivity in the Canadian tourism and hospitality industries and workforce characteristics, human resources management practice, technology change. The productivity analysis is conducted with different measures of productivity, such as labour productivity and total factor productivity. The first chapter is to calculate labour productivity using the Canadian National Tourism Indicator (NTI) and the Canadian Human Resource Module of Tourism Satellite Account (HRM) for six tourism industries during the period 1997-2008 and to estimate an econometric model of labour productivity. Labour productivity is found to increase with the capital labour ratio, the proportion of part-time hours, the share of immigrant workers and by the proportion of the most experienced workers. The second chapter decomposes the total factor productivity growth for the Canadian tourism/hospitality industries with dynamic factor demand models which is estimated with nonlinear Full Information...
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...GLOBALIZATION OF MANAGEMENT EDUCATION: Changing International Structures, Adaptive Strategies, and the Impact on Institutions This page intentionally left blank GLOBALIZATION OF MANAGEMENT EDUCATION: Changing International Structures, Adaptive Strategies, and the Impact on Institutions Report of the AACSB International Globalization of Management Education Task Force AACSB International – The Association to Advance Collegiate Schools of Business 777 South Harbour Island Boulevard Suite 750 Tampa, Florida 33602-5730 USA Tel: + 1-813-769-6500 Fax: + 1-813-769-6559 www.aacsb.edu United Kingdom North America Japan India Malaysia China Emerald Group Publishing Limited Howard House, Wagon Lane, Bingley BD16 1WA, UK First edition 2011 Copyright r 2011 AACSB International. Reprints and permission service Contact: booksandseries@emeraldinsight.com No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the copyright holder or a license permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. No responsibility is accepted for the accuracy of information contained in the text, illustrations or advertisements. The opinions expressed in these chapters are not necessarily those of the Editor or the publisher. British Library Cataloguing in Publication...
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...Human Development Report 2014 Sustaining Human Progress: Reducing Vulnerabilities and Building Resilience Empowered lives. Resilient nations. The 2014 Human Development Report is the latest in the series of global Human Development Reports published by UNDP since 1990 as independent, empirically grounded analyses of major development issues, trends and policies. Additional resources related to the 2014 Human Development Report can be found online at http://hdr.undp.org, including complete editions or summaries of the Report in more than 20 languages, a collection of papers commissioned for the 2014 Report, interactive maps and databases of national human development indicators, full explanations of the sources and methodologies employed in the Report’s human development indices, country profiles and other background materials as well as previous global, regional and national Human Development Reports. Human Development Report 2014 Sustaining Human Progress: Reducing Vulnerabilities and Building Resilience Empowered lives. Resilient nations. Published for the United Nations Development Programme (UNDP) Human Development Reports 1990–2014 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007/2008 2009 2010 2011 2013 2014 Concept and Measurement of Human Development Financing Human Development Global Dimensions of Human Development People’s Participation New Dimensions of Human Security Gender and Human Development Economic...
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