...MGMT 1P93 Exam 1 Notes Chapter 1 Business- any activity that provides goods and services in an effort to earn profit Not-for-profit organizations-focus on causes not profit • Focus on health, human services, education, art, religion, and culture • While focused on doing good rather than financial gain, non-profits are businesses in every other sense: they employ people, take in revenue, and produce goods and services Profit- the financial reward that comes from starting and running a business; the money that a business earns in sales (or revenue), minus expenses Entrepreneurs- people who risk time, money, and other resources to start and manage a business Business drives up the standard of living, which, in turn, contributes to the quality of life Industrial Revolution 1700-mid 1800s Entrepreneurship Era Second half of 1800s Production Era Early 1900s Marketing Era 1950s Relationship Era -Mass Production -Factories -Work Specialization -Efficiency -industrial titans -wealth creation -increase in living standard -manipulation/ competition -exploitation -Assembly Line -Refining Production -productivity gains -decrease costs -hard sell -no customer focus -consumer power -growth in consumerism -product differentiation -customer focus -long-term relationships -satisfied customers -use of technology Factors of Production (businesses rely on a combination of these factors) Natural Resources (gas, wood, water…etc.) Capital (Money, Investments) ...
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...QUALITATIVE METHOD OF CASE ANALYSIS EOPT THEORY INTRODUCTION Qualitative Case Analysis, as distinct from the Quantitative method, deals with organizational issues that impede or prevent companies from being effectively organized. Qualitative Case Analysis is typically used in Organizational Behaviour, Human Resource Management, Organizational Change, Industrial Relations or any venue that is significantly impacted by human interaction. This type of analysis identifies inconsistencies, incongruities and conflicts that are sub-optimal and allows the analyst to prescribe solutions that address both the acute problems facing the organization (the individual events or actions observed) and the chronic, underlying conditions that promote these sub-optimal conditions. 1. OVERVIEW The Overview is a 5 – 7 sentence paragraph that establishes the context in which any analysis or decision must be made for the case in question. This section of the report indicates to the reader that the analyst (You) understands the circumstances of the organization’s dilemma. The writer must identify the key people involved, most critical event or events the have happened and the situation that has resulted. Finally, the writer must detail the apparent decisions that must be made. Note: This is not an Introduction and absolutely no conclusions are drawn at this point. The writer is merely explaining what she perceives is the present situation. This is extremely important as the writer...
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