Premium Essay

Mgt 230 Learning Team

In:

Submitted By gigic
Words 1244
Pages 5
Internal and External Factors Paper

Gina Cousin

MGT230

February 22, 2016

Dr. Shannon J. Thomas

Internal and External Factors Paper

I would like to talk about Chick-Fil-A is a proven global force in both restaurant operations and Christian friendly environment. The Christian beliefs of Chick-Fil-A are carried through even in their franchised locations. They continually lead the industry in globalization in limited-service restaurants. They also maintain high levels of ethical responsibility, no matter the country or culture they are doing business in.

The Chick-Fil-A 2010 Annual Report showed the company operates 1,950 restaurants in 42 states including Washington D. C. Out of all single-service restaurants, Chick-Fil-A ranks at the top of the list. This presents an interesting dynamic between top-level management of Chick-Fil-A and other of their global managers. The four functions of management are subject to internal and external forces in variable degrees when applied to this organization.

The planning and organization of Chick-Fil-A are handled at the corporate level. Chick-Fil-A managers are, for the most part, free from dealing with these managerial functions. On the other hand, these functions are prone to both internal and external influences. For example, Chick-Fil-A started to launch salads as part of a revitalization plan because their customers wanted to have healthier choices and healthier diets. Since they always wanted to separate themselves from the fast food image, some global changes were made. Chick-Fil-A introduced salads and fruit to the menu.

Chick-Fil-A has a large Corporation and technology plays a vital role in daily operations. There was an analysis called the needs analysis. The needs analysis prompted Chick-Fil-A to install a unique application

Similar Documents

Free Essay

Meaning of Life

...Free Essays on Week 4 Mgt 330 31 - 60 Anti Essays www.antiessays.com/topics/week-4-mgt-330/30 - Cached Get instant access to free Essays on Week 4 Mgt 330 from Anti ... Mgt 311 Week 4 Reflection - Research Paper - Sher72 www.termpaperwarehouse.com/essay-on/Mgt-311-Week-4.../89894 - Cached Jul 31, 2012 ... Mgt 311 Week 4 Reflection. For this week's reflection we took into account the three objectives while having our discussions. The objectives ... Mgt 230 Week 4 Free Essays 1 - 20 www.termpaperwarehouse.com/subcategory/mgt-230-week-4/1 - Cached Free Essays on Mgt 230 Week 4 for students. ... Reflection Week 5 MGT/311 May 31, 2012 Andreya Broadway, Cyndee Aguirre, Jason Rhodes This week we ... Mgt 420 week 4 learning team part ii & iii bjb manufacturing compan... www.slideshare.net/.../mgt-420-week-4-learning-team-part-ii-iii-bjb-manufacturing-company-quality-management-implementation-strat... - Cached Nov 13, 2012 ... MGT 420 Week 4 Learning Team Part II & III BJB Manufacturing Company Quality Management Implementation Strategy PLEASE D. Mgt 311 week 4 and 5 Phoenix University - StudentOfFortune.com www.studentoffortune.com/.../Mgt-311-week-4-and-5-Phoenix-University - Cached Jul 20, 2012 ... Hi I'm looking for week 4 and 5 for mgt 311, University of Phoenix. ... MGT 31 ... The full tutorial is about 5 words long plus attachments. Mgt 330 Week 4 Organizing Paper Term Papers 31 - 60 www.papercamp.com/group/mgt-330-week-4-organizing.../page-30 - Cached Free...

Words: 483 - Pages: 2

Premium Essay

Get Online Help with Ur Assignment Ashford a+Material

...http://homeworktimes.com/downloads/acc-202-complete-course-acc-202-entire-course/ http://homeworktimes.com/downloads/acc-206-entire-course-new/ http://homeworktimes.com/downloads/acc-206-new-week-1-assignment-chapter-one-problems/ http://homeworktimes.com/downloads/acc-206-new-week-2-assignment-chapter-two-three-problems/ http://homeworktimes.com/downloads/acc-206-new-week-2-journal-institute-management-accounting/ http://homeworktimes.com/downloads/acc-206-new-week-3-assignment-chapter-four-five-problems/ http://homeworktimes.com/downloads/acc-206-new-week-3-journal-hershey-company/ http://homeworktimes.com/downloads/acc-206-new-week-4-assignment-chapter-six-seven-problems/ http://homeworktimes.com/downloads/acc-206-new-week-5-assignment-chapter-eight-problems/ http://homeworktimes.com/downloads/acc-206-new-week-5-assignment-final-paper/ http://homeworktimes.com/downloads/acc-212-financial-accounting/ http://homeworktimes.com/downloads/acc-250-complete-course-acc-205-entire-course/ http://homeworktimes.com/downloads/acc-290-complete-course-acc-290-entire-course/ http://homeworktimes.com/downloads/acc-291-complete-course-acc-290-entire-course/ http://homeworktimes.com/downloads/acc-340-entire-course-acc-340-complete-course/ http://homeworktimes.com/downloads/acc-400-complete-course-acc-400-entire-course/ http://homeworktimes.com/downloads/acc-407-entire-course/ http://homeworktimes.com/downloads/acc-455-complete-course/ http://homeworktimes.com/downl...

Words: 3197 - Pages: 13

Premium Essay

Week 3 Reflection Essay

...Week 3 Learning Team Reflection Summary MGT/230 Management Theory and Practice January 6, 2013 Linda DeYampert Week 3 Learning Team Reflection Summary Learning Team B collaborated and discussed the previous week’s objectives, which included the planning function of management, and the various factors that influence planning. Planning can be affected by legal issues, ethics and corporate social responsibility. A companys planning is also influenced by strategic, tactical, operational, and contingency planning. As a team we determined that learning about the steps of planning from the textbook’s learning objectives increased our knowledge through the learning activities and the instructor’s teachings. Since we are all in the process of pursuing our career, planning is an important step to ensure that we successfully accomplish our goals. The textbook defines planning as a conscious, systematic process of making decisions about goals and activities that an individual, group, work unit, or organization will pursue in the future (Bateman, 2011). Planning is an essential tool that can be used either in one’s personal life or a company. The planning function consist of identifying and diagnosing the problem, generating alternative solutions, evaluating alternatives, making a choice, implementing, and evaluation. This is a purposeful effort to accomplish ones goals. Planning provides individuals and work units with a clear map to follow in their future activities; at the...

Words: 533 - Pages: 3

Premium Essay

Decision Making Analysis

...Britanie Baker Decision Making Analysis Summary April 27, 2015 MGT/230 Ronald Sprague Decision Making Analysis Summary “The business executive is by profession a decision maker. Uncertainty is his opponent. Overcoming it is his mission” John McDonald. This statement is the best description for Anne Mulcahy. CEO of Xerox, Anne Mulcahy, is a very successful CEO who started her made her way up the corporate latter starting in sales. Anne Mulcahy was dedicated to the success of Xerox, and had to make difficult decisions in order to make the company see growth in profits again. In order to fulfill her vision of the success of Xerox she had to sell divisions, and lay off employees. All though these were tough decisions to make Anne had to do what was necessary to save Xerox from bankruptcy. Ms. Mulcahy cut a billion in cost in her first year as CEO. She also made the executive decision to put money into new technology as a way of reinventing Xerox. During week two Learning Team A had to answer questions based on this information. Learning Team A discussed how Xerox embraced characteristics of taking risk, and characteristics of managerial decisions. Throughout the discussion it was clear that most of the team members in Learning Team A agreed that Xerox embraced risk taking. The reason for this is that Xerox was on the verge of falling into bankruptcy. In order to save the company Anne Mulcahy had to cut, terminate positions, and sell divisions in order to...

Words: 532 - Pages: 3

Premium Essay

Internal and External Factors

...Internal and External Factors Learning Team Arib, Chuck, Caleb, Jeff MGT /230 July 14, 2013 NEO WILLAMS External and internal factors affecting any organization come in many forms and may cause major impacts to the organization in different areas. Assessing external and internal factors that organizations may face can be vital to the four functions of management. These four functions planning, organizing, leading and control are a continuous process that managers will need to adapt to ever changing environments. In this paper, the team will discuss the internal and external effects British Petroleum experiences caused by globalization, technology, innovation, diversity and ethics and how they affect the four functions of management. British Petroleum is truly a global organization with operations in Europe, Asia Pacific, the Americas, Middle East and Africa. Many internal factors since starting in 1908 have led to the company’s globalization including how the organization changes its practices to compete on a worldwide scale. British Petroleum production, product diversity, development, customer service and marketing strategies are just a few examples. Since British Petroleum inception and first drilling operation in Persia, many external factors have affected the company’s growth. Planning for such expansion does not happen overnight, but the organizational goals have remained the same. Finding the right people, gaining capital, management needed to become accustomed...

Words: 291 - Pages: 2

Premium Essay

Kristina

...Kristina Brown 8/10/15 MGT/230 Corporate Strategy Analysis Discussion Summary One video I had recalled with my learning team was the Xerox video. I briefly went over with my team that I found Anne decision to keep the company a float was an excellent idea and decision. I had felt like she thought put her plan carefully and got accurate information so that she could truly understand the nature her company was in. The company was falling right before her eyes and Anne had to come up with a decision-making process but also needed her team’s support and got just that. I found that a lot of my team mates thought as I did. They too agreed with Anne’s decision to go on with the company and fix its profit’s issue. My team mates and I knew that being a manager is a tough job because you are required to make decisions for a company that could either make or break you. My team mates and I know that with management comes with responsibility, dedication, and patience. Anne Mulcahy showed no fear because she had to set an example for her team. Another video would be Southwest Airlines. Gary Kelly showed empathy when it came to his customers. He to rides the same airlines and not First Class because he enjoyed the company of his customers. The fact the he could sit and have small talk with them was an amazing gesture to keep a goof relationship with the people that is supporting your company. The communication that he shared with his employees and customers will always keep the door open...

Words: 472 - Pages: 2

Premium Essay

Mgt/230 Discussion Essay

...Organizational Structure Collaborative Discussion Buckleigh Brown MGT/230 6/15/20105 Lastacy Whitman As a whole the team watched the video and then when it came to the organizational structure of different companies it looks like we see that the functional organization style seems to be the most desired for large companies. You have the business broken down into different department and within those departments you have a department head that report directly to the chief executive officer or the owner and he decides the direction and policy that will be implemented within each department and then the department heads disseminate that information or policy back down through their respective department. The cons of this though would be a department to start thinking autonomously and now looking at how their department is part of the whole. We also saw how a divisional organizational style seems to be good for sales type companies. Instead of departments you have regions and within those regions you have areas with a single manager in each that reports up. You would have to have the managers to be knowledgeable about all aspects of the company do to the fact that they are responsible for the performance of the whole area or region. If you have strong leadership you can really tell as a chief executive officer or an owner what regions are doing better than the others and it forces managers to spotlight their leadership. The cons of this type of structure is if you have weak managers...

Words: 516 - Pages: 3

Premium Essay

Work

...Week Three Reflection Summary Team B Christopher Nieto Anais Romero MGT/230 January 14, 2013 Marlo Cross Reflection Summary My name is Anais Romero and during week two the team reviewed planning as a management function. We learned about the various factors that influence strategic, tactical, operational, and contingency planning. Finally, the team learned about the effects that legal issues, ethics, and corporate social responsibility have on management planning. As a team we learned about the basic steps involved in the planning function of management. Planning improves innovation, speed, quality, and costs. Those are qualities that make a business successful. We learned that the planning phases are not only used by large organizations but also that planning has become a widespread management function. In order for smaller organizations to be competitive if not aggressive, planning is needed. In week two, we learned about the six basic steps used in the planning process: situational analysis, alternative goals and plans, goal and plan evaluation, goal and plan selection, implementation, and monitor and control. As a team, we found that many of us worked in businesses that have succeeded due in part to the planning phase of business. As these businesses continue to be competitive, changes need to be done using a plan. We understand that planning is applicable to our personal lives as well. Planning daily tasks, events, and agendas...

Words: 626 - Pages: 3

Premium Essay

Buisness

...Week Three Reflection Summary Team B Christopher Nieto Anais Romero MGT/230 January 14, 2013 Marlo Cross Reflection Summary My name is Anais Romero and during week two the team reviewed planning as a management function. We learned about the various factors that influence strategic, tactical, operational, and contingency planning. Finally, the team learned about the effects that legal issues, ethics, and corporate social responsibility have on management planning. As a team we learned about the basic steps involved in the planning function of management. Planning improves innovation, speed, quality, and costs. Those are qualities that make a business successful. We learned that the planning phases are not only used by large organizations but also that planning has become a widespread management function. In order for smaller organizations to be competitive if not aggressive, planning is needed. In week two, we learned about the six basic steps used in the planning process: situational analysis, alternative goals and plans, goal and plan evaluation, goal and plan selection, implementation, and monitor and control. As a team, we found that many of us worked in businesses that have succeeded due in part to the planning phase of business. As these businesses continue to be competitive, changes need to be done using a plan. We understand that planning is applicable to our personal lives as well. Planning daily tasks, events, and agendas...

Words: 626 - Pages: 3

Free Essay

Learning Decision Making

...MGT/230 February 6, 2012 Learning Decision Making While situations may seem rather routine and isolated to the repair of an automobile there is much more to the process here. While the world looks at “mechanics” with a particular bias the fact is the decision making process that this particular career path follows all suggested decision making process in higher education reading materials such as Bateman & Snell Management: Leading & collaboration in a competitive world (9th edition 2011.) Growing up in the automotive repair field as a repair technician teaches one to understand and master the decision making process. When an automobile is in for service or repair the technician must evaluate the situation. Several clues are available for the deciphering should the technician choose to look for them. The work order for the automobile is the first and main clue that should be addressed. On the document clues such as the age of the auto and roughly how long it has been owned by the customer are available. Information such as mileage, time since last repair visit or service, regularity of service, year, make model of auto and customer information. Understanding something of the geographical location in which the customer resides may give clues to the way they do or do not think and what concerns that might be important to them. Lastly the complaints or concerns of the auto on the work order as well as...

Words: 538 - Pages: 3

Premium Essay

Control Mechanism of Wal-Mart

...Control Mechanisms of Wal-Mart Learning Team B MGT/230 November 11, 2013 Christine Russell Wal-Mart Control Environment Wal-Mart is very successful, and success is motivated by the evaluated and regulated control mechanisms in place. The controls Wal-Mart use are implemented and controlled very strictly. Control mechanisms are defined as a process that directs the activities to achieve the business goals. These controls are market, clan, and bureaucratic controls, which are needed to ensure plans are completed properly. As an organization, Wal-Mart delegates each division to implement their own controls to fit the needs of the division. When integrated with other divisions, this ensures the success and effectiveness of the company. Effectiveness of Internal Controls The responsibility management has for maintaining adequate internal control is designed to provide assurance that the information provided is reliable. The effectiveness of the internal control process was assessed by management and found to be effective as of January 2009 with effectiveness of internal control being assessed by the ethics of the company. Wal-Mart was founded on the belief of the highest ethical standards to be successful. They maintain an “open door” policy that allows the timely addressing of issues within the company. The ethical standards include honesty, trust, and integrity with a higher standard of ethics for senior management. Environmental Controls and Functions of Management ...

Words: 468 - Pages: 2

Free Essay

Decision Making

...Decision-Making Analysis Discussion Summary Keyana Byrd February 22, 2016 MGT/230 Margaret Terassi Decision-Making Analysis Discussion Summary For this assignment, our team was to get together and reflect on the findings from the video: Xerox CEO. After reviewing the videos, we discussed several striking moves that Xerox made under the leadership of CEO Anne Mulcahy. We talked about the hardships that the company went through and the decisions that were made to fix the problems that existed within the enterprise. We talked about the drive and determination that you would need to be a CEO, especially in tight situations. We also discussed how some CEO's are brought into the company with existing problems which puts them into a situation that shows their true leadership skills. When Anne Mulcahy became the CEO of Xerox, she was brought into a world of conflict and strife. Inheriting a disastrous mess and the company drowning in debt Xerox was tottering on the brink of bankruptcy in Chapter 11. The corporation had over $17 billion in debt and had accounted losses in all of the previous six years. A radical reorganization of the sales force of companyShead not gone as per to plan. Customers were sad, and the financial system had started to weaken. Above all of that, Xerox established itself in the center of an extended inquiry by the Securities and Exchange Commission of accounting indecency in its unit of Mexico. The conflict was definitely one of the characteristics...

Words: 514 - Pages: 3

Premium Essay

Corporate Strategy Analysis

...Corporate Strategy Analysis Discussion MGT/230 June 8, 2015 Corporate Strategy Analysis Discussion This week in the learning team group the discussion was on the destination videos of the four CEOs that we are studying. The discussion was whether or not the group thought the strategies made by these CEOs were sound or not. All these CEOs made decisions by using formal planning. The steps of formal planning are: situational analysis, alternative goals and plans, goal and plan evaluation, goal and plan selection, implementation, and monitor and control. (Foundations of Management) Last week the discussion was on Anne Mulcahy Xerox’s CEO. The group agreed that she had to make decisions that were not easy but was necessary for the company’s success. She had to cut certain jobs even a division she started up herself. Xerox was in a lot of financial distress with its ten million dollar fine and being on the verge of bankruptcy. Anne Mulcahy had to be innovated as well as creative to bail the company out of its downward spiral. She gambled by putting money into new technology such as the color digital printing and consulting services. Xerox now no longer struggles with weak sales. As a matter of fact the company is growing and sales have been increasing. Coca Cola’s CEO Neville Isdell had retired in 2001 after being employed with the company for thirty five years. He never aspired to be a CEO. Neville Isdell, referred to as the Indiana Jones of Coke, came back...

Words: 628 - Pages: 3

Free Essay

Organizational Structure

...Organizational Structure Analysis MGT/230 06/30/2014 Structure Analysis An important trait to any organization in the business world of today is the functions within the organization. Overall, an organizing function of management outlines the practice in which individuals within the organization interact and work with each other. In this paper the discussion will be focused on the pros and cons of the three major horizontal structure types; Functional, Divisional, Matrix. The Pros Commonly found in organizations are the pros of the horizontal structures. Functional Structure has its advantages because it saves the bottom line, and that is cost. Employee performance is better maintained, the line of communication is more precise and clearly elaborated. The advantage of the Divisional Organizations is that less information is required and employees receive broader training. All task responsibilities tend to be clearer with the Divisional Organization. The advantage of the Matrix Organization is that extensive communication helps others process larger amounts of information. Decision making is given to others and when its processes accordingly, it is then applied through trainings. The Disadvantages The disadvantage of the Functional Structure is the employee caring more about the revenue than the customer or the product...

Words: 705 - Pages: 3

Premium Essay

Dave Ramsey

...The Dave Ramsey Effect Beau McClinton MGT/230 05/13/2012 Richard Hobbs There are many business leaders in the world but not many stand out the way Dave Ramsey does. He has been and accomplished leader in numerous businesses that he has founded. He has even wrote many books on managing and personal finance. Dave Ramsey has set the standard for leadership and management for business and personal finance. Dave Ramsey is a personal money management expert that has been from rags to riches and back again. He is the CEO and president of his companies that help people get out of debt. His company philosophy is about the people they are helping and the lives they are transforming. The company was established on a message that remains the same today," an accessible company with nothing to hide ("Brand Building, 2012"). They have proven that profitability naturally falls in place when it is about the people you are serving versus profiting from the service you are providing to the people. Dave Ramsey has six elements that the team follows to strengthen their success they are people, integrity, transparency, passion, make it memorable, and shape the story. Dave believes that finding the right person for the job will in turn create a great working environment and drive the company towards it goals. Dave Ramsey's success as an entrepreneur and personal financial advisor has come from his own failures in these categories. At the age of 26 he had a net worth of a little over a million...

Words: 1079 - Pages: 5