PART 1
1. “What conditions, if any, do you think justify the use of punishment?”
a. I think that there are very few conditions that justify punishment. Punishment should not be in the workplace. The only conditions that should involve punishment are theft, harassment, violence, and any other illegal behavior. I believe the punishment they should receive is a trip to the police station, loss of job, and any other repercussions that should be given in the situation.
2. “Do you think most managers use punishment? If so, why?”
a. I think most managers do use punishment. Every manager I have had used punishment, and it did not get good results. I think managers use the punishment card so they can get immediate results so as to avoid punishment from their bosses.
3. “What’s the downside of using punishment? Of using positive reinforcement?”
a. The downside of using punishment that the long term results are not as impressive as the long term results for positive reinforcement. Punishment tends to get immediate yet temporary results. Punishment also paves the road for hiding things from the manager, lack of job satisfaction, higher turnover.
b. The downside of positive reinforcement is that results take more time. Immediate results are not expected and will not happen in most situations. Positive reinforcement could also lead to employees gaining rewards for things not necessarily reward worthy. The chapter used a good example of this with the employee who was also thirty minutes late. If he or she comes to work only twenty minutes late positive reinforcement is given. However, the employee is still late. Positive reinforcement in this scenario tells the employee that it is acceptable to be twenty minutes late.
4. “Have you ever worked for a boss that used punishment? What was your behavioral response?”
a. Yes. I have worked for a boss who used punishment. I