1) _______________ involves analyzing a situation, determining goals to be pursued, and deciding upon the actions that will be taken to achieve these goals.

| |[pic]A. [pic] Planning |
| |[pic]B. [pic] Organizing |
| |[pic]C. [pic] Leading |
| |[pic]D. [pic] Staffing |
| | |

2) The four traditional functions of management include planning, organizing, leading, and service.

| |[pic]A. [pic] False |
| |[pic]B. [pic] True |
| | |

3) Building a dynamic organization is another way of describing which function of management?

| |[pic]A. [pic] Controlling |
| |[pic]B. [pic] Leading |
| |[pic]C. [pic] Organizing |
| |[pic]D. [pic] Planning |
| | |

4) The macroenvironment includes all of the following EXCEPT:

| |[pic]A. [pic] International developments |
| |[pic]B. [pic] Government policies |
| |[pic]C. [pic] New entrants |
| |[pic]D. [pic] Technology |
| | |

5) Robert was recently hired as the workplace safety compliance officer at ABC Power Company. Robert will have the responsibility to monitor regulations from which of these government agencies?

| |[pic]A. [pic] National Labor Relations Board |
| |[pic]B. [pic] Environmental Protection Agency |
| |[pic]C. [pic] Occupational Safety and Health Administration |
| |[pic]D. [pic] Federal Communications Commission |
| | |

6) Organizations that are affected by and that affect their