...Running head: British Airways 1 British Airways Swipe Car Debacle Christopher Michael Worthington MGT351 ~ Organizational Innovation and Change Colorado State University ~ Global Campus Dr. Demuth, Ph.D. March 6th, 2015 BRITSH AIRWAYS 2 Introduction The case study, British Airways swipe car debacle, British Airways (BA) introduced an electronic clocking in system that would record employees work start and finish times for their work day. The decision was made by management to introduced swipe card but, lack proper and adequate consultation with the affected staff members (Palmer, Dunford, & Akin, 2009). As a result, the BA staff held a twenty-four hour wildcat strike which caused BA to cancel its services to over 10,000 passengers stranded during the onset of their busy season. The lack of change management is apparent as management did not communicate thoroughly and reassure staff there would not be turn-overs and pay cuts. The changes in perspective, such as organizational development, change management, sense making, from the strikes are key issues to understand. Because all employees who operate the airline’s frontline employees were unintentionally not involved, the organizational plan to increase in efficiency by implementing the time card swipe system, resulted in a disaster, an employee walkout. BRITSH AIRWAYS 3 Changes at British Airways British Airways mission, strategies and goals of management, in regard to a swipe card introduction, was...
Words: 1028 - Pages: 5
...Background S esame Workshop is a nonprofit educational organization making a meaningful difference in the lives of children worldwide by addressing their critical developmental needs. The Workshop is committed to the principle that all children deserve a chance to learn and grow; to be prepared for school; to better understand the world and each other; to think, dream and discover; to reach their highest potential. Sesame workshop & its development Sesame Workshop is an American educational children's television series for preschoolers and is a pioneer of the modern educational television standard, combining both education and entertainment. Sesame Workshop is well known for its Muppet characters created by Jim Henson. Sesame workshop uses combinations of puppets, animation, and live actors to stimulate young children's minds to improve their letter and word recognition, basic mathematics, geometric forms, classification, simple problem solving, and socialization via segments of children or people in everyday life. Sesame Workshop’s shows were highly educative for children since it first introduced in America; still it was very popular in more than 150 countries. 20 different languages were used to broadcast in different country with great success where they used local actors, writers, musicians, animation, and sets. Also English version or English dubbed version were telecasting over various country. Sesame Workshop was the producer of Sesame Street, the highly acclaimed...
Words: 31560 - Pages: 127
