... How do information systems support the activities of managers and management decision making? 3. How do decision-support systems (DSS) differ from MIS and how do they provide value to the business? 4. How do executive support systems (ESS) help senior managers make better decisions? 5. What is the role of information systems in helping people working in a group make decisions more efficiently? CHAPTER OUTLINE 12.1 DECISION MAKING AND INFORMATION SYSTEMS Business Value of Improved Decision Making Types of Decisions The Decision-Making Process Managers and Decision Making in the Real World 12.2 SYSTEMS FOR DECISION SUPPORT Management Information Systems (MIS) Decision-Support Systems (DSS) Data Visualization and Geographic Information Systems Web-Based Customer Decision-Support Systems Group Decision-Support Systems (GDSS) 12.3 EXECUTIVE SUPPORT SYSTEMS (ESS) AND THE BALANCED SCORECARD FRAMEWORK The Role of Executive Support Systems in the Firm Business Value of Executive Support Systems 12.4 HANDS-ON MIS PROJECTS Management Decision Problems Improving Decision Making: Using Pivot Tables to Analyze Sales Data Improving Decision Making: Using a Web-Based DSS for Retirement Planning LEARNING TRACK MODULE Building and Using Pivot Tables Interactive Sessions: Too Many Bumped Fliers: Why? Business Intelligence Turns Dick’s Sporting Goods into a Winner EASTERN MOUNTAIN SPORTS FORGES A TRAIL TO BETTER DECISIONS Founded in 1967 by two rock climbers, Eastern Mountain Sports (EMS) has...
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...PROJECT PROPOSAL FPT GROUP Date 18/1/2013 INSTRUCTOR * MSc. Tung Tran Minh * Thang Nguyen Minh SUPERMAN TEAM * Trinh Nguyen Thi Kieu * Truc Nguyen Thi Duong * Thuong Pham Thi Dieu * Trang Nguyen Thi Thanh * Thanh Nguyen Quang Contents 1. PROJECT CHARTER 6 1.1. Team ’s Information : 6 1.2. FPT Group information 6 1.2.1. General information 6 1.2.2. Mission 6 1.2.3. Vision 6 1.2.4. FPT distribution 7 1.2.5. Client organization chart 9 Figure 3. FPT Organization chart 9 1.2.6. Leadership 10 1.2.7. Subsidiaries and Associates 10 2. PROJECT PLAN 11 2.1. Project Schedule 11 2.2. PERT chart 13 2.2.1. Preparation 13 2.2.2. Implementation 13 2.2.2.1. Project charter 2.2.2.2 Project Plan 14 2.2.2.2. The values 14 2.2.3. Conclusion 15 2.3. Critical path 15 2.4. Roles of members 16 2.5. Communication plan 16 3. THE VALUE 17 3.1. Stakeholders in Business 17 3.1.1. Employees 17 a. Compensation system 17 b. Training 17 c. Policy for disabled employees 18 3.1.2. Customer 19 a. Education 19 b. FPT Telecom have regular promotions for customers on holidays 19 3.2. Economic value 20 Figure 6. EPS within 5 years 22 3.3. Asset Value 22 3.3.1. Tangible assets 22 3.3.2. Intangible assets 23 3.4. Organization value 24 3.4.1. For efficiency 24 3.4.2. Customer centric 26 3.4.2.1. Quality of products 26 3.4.2.2. Communication 26 3...
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...A GE ME N T R E P OR T 02.1 02.2 02.3 02.4 02.5 02.6 02.7 02.8 02.9 02.10 adidas Group Worldwide 66 Major Sporting Events 2014 67 Group Strategy 68 Global Sales Strategy 72 Global Brands Strategy 77 Other Businesses Strategy 86 Global Operations 94 Research and Development 99 Employees105 Sustainability111 G R O U P M A N A G E M E N T R E P O R T: This report contains the Group Management Report of the adidas Group, comprising adidas AG and its consolidated subsidiaries, and the Management Report of adidas AG. 1 Group Management Report – Our Group adidas Group Worldwide / 02.1 / adidas Group Worldwide Percentage of Group sales 26 23 Western Europe North America 8 3 1 4 2 13 6 12 Greater China 7 10 European Emerging Markets 5 9 20 13 66 11 15 Latin America Other Asian Markets 1 adidas North America, Portland/Oregon, USA 6 adidas International Trading, Amsterdam, Netherlands 2 TaylorMade-adidas Golf Headquarters, Carlsbad/California, USA 7 adidas Group Headquarters, Herzogenaurach, Germany 3 Reebok-CCM Hockey Headquarters, Montreal/Quebec, Canada 8 adidas Group Russia, Moscow, Russia 9 4 Reebok International Headquarters, The Rockport Company Headquarters, Canton/Massachusetts, USA adidas Global Sourcing, Hong Kong, China 10 adidas Group China, Shanghai...
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...Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Dell Computer's use of information systems to improve efficiency and implement "mass customization" techniques to maintain consistent profitability and an industry lead illustrates which business objective? A) improved flexibility B) survival C) competitive advantage D) improved business practices 2) Tata Motor's new information system, enabling it to automate processes in product design and production engineering planning, is best categorized as a(n) A) TPS B) DSS C) ESS D) KMS 3) As discussed in the chapter opening case, which of the four generic strategies to combat competitive forces formed the basis of e-Bay's growth strategy? A) low-cost leadership B) focus on market niche C) product differentiation D) customer and supplier intimacy 4) Information systems A) pose traditional ethical situations in new manners. B) raise ethical questions primarily related to information rights and obligations. C) raise the same ethical questions created by the industrial revolution. D) raise new ethical questions. 5) Place the following eras of IT infrastructure evolution in order, from earliest to most recent: (1) Cloud Computing Era (2) Client/Server, (3) Enterprise Era, (4) Personal Computer, and (5) Mainframe and Minicomputer. A) 5, 4, 2, 1, 3 B) 4, 5, 3, 2, 1 C) 4, 5, 2, 3, 1 D) 5, 4, 2, 3, 1 6) A DBMS reduces data redundancy and inconsistency...
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...Unit 1: Brand Made in Europe Almost every fashion label outside the top luxury brands is either already manufacturing in Asia or thinking of it. Coach, the US leather goods maker, is a classic example. Over the past five years, it has lifted gross margins1 from 55 per cent to 71 per cent by manufacturing solely in low-cost markets. In March 2002 it closed its factory in Lares, Puerto Rico, its last company-owned plant, and now outsources all its products. Burberry has many Asian licensing arrangements2. In 2000 it decided to renew Sanyo's Japanese licence for 10 years.This means that almost half of Burberry's sales at retail value will continue to be produced under licence in Asia. At the same time, however, Japanese consumers prefer the group's European-made products. Sanyo is now reacting to this demand for a snob3 (a) thích làm sang alternative to the Burberry products made in its factories across Asia by opening a flagship store4 in Tokyo's Ginza, where it sells Buberry imported from Europe. In interviews with the FT, many executives say the top luxury brands will continue to be seen, particularly in Asia, as European .Domenico De Sole, who is to step down next year from chief executive of Gucci, the Florentine fashion and leather goods group, says: "The Asian consumer really does believe - whether it's true or not - that luxury comes from Europe and must be made there to be the best. Serge Weinberg, chief executive of Pinault Printemps Redoute, which controls Gucci...
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...that support each organizational level. 4. Describe strategic information systems (SISs) and explain their advantages. 5. Describe Porter’s competitive forces model and his value chain model and explain how IT helps companies improve their competitive positions. 6. Describe five strategies that companies can use to achieve competitive advantage in their industries. 7. Describe how information resources are managed and discuss the roles of the information systems department and the end users. Information Systems: Concepts and Management LEARNING OBJECTIVES rain_c02_034-069hr.qxd 28-09-2009 13:18 Page 35 WEB RESOURCES Student Web site www.wiley.com/college/rainer • Web quizzes • Lecture slides in PowerPoint • Author podcasts • Interactive Case: Ruby’s Club assignments WileyPLUS • All of the above and... • E-book • Manager Videos • Vocabulary flash cards • Pre- and post-lecture quizzes • Microsoft Office 2007 lab manual and projects • How-to animations for Microsoft Office • Additional cases CHAPTER OUTLINE 2.1 Types of Information Systems 2.2 Competitive Advantage and Strategic Information Systems 2.3 Why Are Information Systems Important to Organizations and Society? 2.4 Managing Information Resources What’s in IT for me? ACC FIN MKT OM HRM MIS rain_c02_034-069hr.qxd 28-09-2009 13:18 Page 36 36 Chapter 2 Information Systems: Concepts and Management Opening Case Information Technology Helps Johnny’s Lunch Expand The Business Problem ...
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...WRITTEN REPORT – TP019 Micro+ Ridhwan Ismail Perlyn Ho Brandon Goh Yeo Li Sin Seow Jia Chun TAMPINES JUNIOR COLLEGE PROJECT WORK WRITTEN REPORT – TP019 Micro+ Ridhwan Ismail Perlyn Ho Brandon Goh Yeo Li Sin Seow Jia Chun TAMPINES JUNIOR COLLEGE PROJECT WORK Contents | | | Chapter 1 | Introduction | Page | 1.1 | Project Aim | 1 | 1.2 | Project Context: Microcars | 1-3 | 1.3 | Influence of Microcars | 4 | 1.3.1 | Positive Impacts | 4-5 | 1.3.2 | Negative Impacts | 5-6 | Chapter 2 | Analysis of Current Solutions | | 2.1 | Target Group | 7 | 2.2 | Overview of Current Measures | 7 | 2.3 | Kenguru B1 | 8 | 2.4 | EQUAL | 9 | 2.4.1 | EQUAL's Entry System | 9 | 2.5 | Limitations of Current Measures | 10 | Chapter 3 | Micro+ | | 3.1 | Aim & Design Objectives | 11 | 3.2 | Independence | 12 | 3.2.1 | Laser Guidance | 12-14 | 3.2.2 | Friction Drive Module (FDM) | 15-16 | 3.2.3 | Ramp | 16-17 | 3.3 | Usability | | 3.3.13.3.2 | Modified Steering MechanismExpanding Width | 1819 | 3.4 | Summary | 19 | Chapter 4 | Evaluation of Ideas | | 4.1 | Methods | 20 | 4.2 | Effectiveness | 20-21 | 4.3 | Feasibility | 21 | 4.3.1 | Limitations | 21 | 4.3.2 | Solutions | 21-24 | Chapter 5 | Project Summary | | 5.1 | Summary of Project | 25 | 5.2BibliographyAnnexes | Future Directions | 25-2627-2829-44 | | | | | | | Chapter 1 Introduction 1.1 Project Aim This project aims to improve on the...
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...Information Technology Page 2 of 103 © CMA Ontario, 2011 Information Technology .................................................... Error! Bookmark not defined. 1 Foreword ....................................................................................................................... 4 2 Introduction ................................................................................................................... 4 3 Section 1 – The Business of IT ..................................................................................... 5 3.1 Defining Information Technology (IT) .................................................................. 5 3.2 IT Jobs & Roles ..................................................................................................... 6 3.3 Link between Corporate Strategy and IT ............................................................... 9 3.4 Organization of IT departments ........................................................................... 10 3.4.1 Additional IT Human Resources Factors ...................................................... 11 3.5 Use of Consultants ............................................................................................... 11 3.6 Outsourcing .......................................................................................................... 12 3.7 Augmenting the Technology Decision Making Process ...................................... 14 3.7.1 Technology vs. The Marketplace...
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...ETHICS IN INFORMATION TECHNOLOGY Third Edition This page intentionally left blank ETHICS IN INFORMATION TECHNOLOGY Third Edition George W. Reynolds Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Ethics in Information Technology, Third Edition by George W. Reynolds VP/Editorial Director: Jack Calhoun Publisher: Joe Sabatino Senior Acquisitions Editor: Charles McCormick Jr. Senior Product Manager: Kate Hennessy Mason Development Editor: Mary Pat Shaffer Editorial Assistant: Nora Heink Marketing Manager: Bryant Chrzan Marketing Coordinator: Suellen Ruttkay Content Product Manager: Jennifer Feltri Senior Art Director: Stacy Jenkins Shirley Cover Designer: Itzhack Shelomi Cover Image: iStock Images Technology Project Manager: Chris Valentine Manufacturing Coordinator: Julio Esperas Copyeditor: Green Pen Quality Assurance Proofreader: Suzanne Huizenga Indexer: Alexandra Nickerson Composition: Pre-Press PMG © 2010 Course Technology, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission...
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...28 Conclusion 30 Appendix 1 - Dimensions of Innovation 33 Appendix 2 - Audio Advertising Expenditure 34 Appendix 3 - NTBF Cash Flow Profiles 35 Appendix 4 - Bone Conducting Patent 36 Appendix 5 - The Case for India 46 Appendix 6 - The Case for Northern Ireland 49 Appendix 7 - The Case for China 55 References 72 Websites 75 Summary This assignment will examine how an innovative development in headphone technology will move from design concept to retail examining the role that innovation and entrepreneurship play in this. We will examine the sectors that the new headphones will be placed in from a retail point of view taking an overview of the sector and then looking at some of the major companies that dominate the headphone market currently. We will examine three possible market locations both from a retail perspective and a development perspective to establish the best possible location for the development of this innovative product. We will then examine the role of the customer and how their role has shaped the development of this concept with a focus on health and safety concerns that lie at the heart of this innovative process. We will finish with a view of how the headphone market will develop and where we see our headphone development in this future. Included in our appendices will be analysis of the development possibilities of China, India and Northern Ireland which will be explored further in the group presentation....
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...B2B Brand Management Philip Kotler ´ Waldemar Pfoertsch B2B Brand Management With the Cooperation of Ines Michi With 76 Figures and 7 Tables 12 Philip Kotler S. C. Johnson & Son Distinguished Professor of International Marketing Kellogg School of Business Northwestern University 2001 Sheridan Rd. Evanston, IL 60208, USA p-kotler@kellogg.northwestern.edu Waldemar Pfoertsch Professor International Business Pforzheim University Tiefenbronnerstrasse 65 75175 Pforzheim, Germany waldemar.pfoertsch@pforzheim-university.de ISBN-10 3-540-25360-2 Springer Berlin Heidelberg New York ISBN-13 978-3-540-25360-0 Springer Berlin Heidelberg New York Cataloging-in-Publication Data Library of Congress Control Number: 2006930595 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springeronline.com ° Springer Berlin ´ Heidelberg 2006 Printed in Germany The use of general descriptive names, registered...
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...LOGISTICIANS SMART BOOK [pic] Table of Contents Page Number I. Introduction and Reference Data 1. Purpose of the Supply Battle Book 5 2. Logistics Related Web sites 6 3. Logistics Publications 8 II. Explanation of Codes 1. MILSTRIP Record Positions 16 2. Document Identifier Codes (DIC) 16 3. Routing Identifier Code (RIC) 18 4. Stock Number (NSN) Composition (NSNs, FPNs, and MCNs) 19 5. Unit of Issue Code (UI) 20 6. Department of Defense Activity Code (DODAAC) 22 7. Demand Code (DC) 22 8. Unit Identification Code (UIC) 22 9. Signal Code (SC) 22 10. Fund Code (FC) 22 11. End Item Code (EIC) 23 12. Project Code (PC) 23 13. Priority Designator Codes and (UMMIPS) 23 14. Advice Codes (AC) 23 15. Line Item Number (LIN) 24 16. Accounting Requirement Code (ARC) 24 17. Acquisition Advice Code (AAC) 24 18. Automatic Return Item Code (ARI) 26 19. Condition Code (CC) 26 20. Control Inventory Item Code (CIIC) 28 21. Equipment Readiness Code (ERC) 30 22. Equipment Category Code (ECC) 30 23. Essentiality Code (EC) 30 24. Level of Work Code (LWC) 31 25. Maintenance Repair Code (MRC) 31 26. Part Source Code (SRC) 32 27. Recoverability...
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...Course Technology’s Management Information Systems Instructor and Student Resources Introduction to IS/MIS Principles of Information Systems, Eighth Edition • Stair, Reynolds Fundamentals of Information Systems, Fourth Edition • Stair, Reynolds Management Information Systems, Sixth Edition • Oz Information Technology in Theory • Aksoy, DeNardis Office Applications in Business Problem-Solving Cases in Microsoft Access & Excel, Sixth Annual Edition • Brady, Monk Succeeding in Business Applications with Microsoft Office 2007 • Bast, Gross, Akaiwa, Flynn, et.al Succeeding in Business with Microsoft Office Excel 2007 • Gross, Akaiwa, Nordquist Succeeding in Business with Microsoft Office Access 2007 • Bast, Cygman, Flynn, Tidwell Databases Database Systems, Eighth Edition • Rob, Coronel Concepts of Database Management, Sixth Edition • Pratt, Adamski Data Modeling and Database Design • Umanath, Scamell A Guide to SQL, Seventh Edition • Pratt A Guide to MySQL • Pratt, Last Guide to Oracle 10g • Morrison, Morrison, Conrad Oracle 10g Titles Oracle9i Titles Enterprise Resource Planning Concepts in Enterprise Resource Planning, Third Edition • Monk, Wagner Data Communications Data Communications and Computer Networks: A Business User’s Approach, Fourth Edition • White Systems Analysis and Design Systems Analysis and Design in a Changing World, Fifth Edition • Satzinger, Jackson, Burd Object-Oriented Analysis and Design with the Unified Process • Satzinger, Jackson, Burd Systems Analysis and...
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...Warehousing in theory and practice A case study at ÖoB, Clas Ohlson, Stadium, Åhlens Mahesh Kumar Rajuldevi Ranjit Veeramachaneni Sridhar Kare _______________________________________________________________________ This thesis comprises 30 ECTS credits and is a compulsory part in the Master of Science with a Major in Industrial Engineering – Logistics, 120 ECTS credits Nr. 5/2009 _______________________________________________________________________ Warehousing in theory and practice A case study at ÖoB, Clas Ohlson, Stadium, Åhlens Mahesh Kumar Rajuldevi Ranjit Veeramachaneni Sridhar Kare Master Thesis Subject Category: Series and Number: Technology Industrial Engineering: Logistics, 17/2008 University College of Borås School of Engineering SE 501 90 BORÅS Telephone: +46 033 435 4640 Examiner: Supervisor: Date: Keywords: Göran Stjernman Göran Stjernman November, 2008 Warehousing, Warehouse management systems, Retail stores, Inventory, Labour management. ii Acknowledgements The present master’s thesis work represents the essence of our achievements during the two years of study in Industrial Engineering and Logistics programme at University College of Borås, Borås. During this period there have been many people who have inspired us throughout the study period. The thesis work is concluding part of our university degree in MSc. in Industrial Engineering and Logistics. This master’s thesis was written during autumn 2008. This period was very...
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...NYSE Listed Eligible Options by Symbol Eligible Options by Symbol as of 25 Oct 2010 Symbol A AA AAI AAN AAP AAPL AATI AAV AAWW AB ABAT ABAX ABB ABC ABFS ABK ABMD ABT ABV ABX ACAD ACAS ACC ACCL ACE ACGL ACGY ACH ACI ACL ACM ACN ACOM ACOR ADBE ADI ADLR ADM ADP ADS ADSK ADTN ADY AEC AEE AEIS AEM AEO AEP AER Name Agilent Technologies Inc. ALCOA, INC AirTran Holdings, Inc. Aaron's, Inc. ADVANCE AUTO PARTS INC Apple Inc. Advanced Analogic Technologies, Inc. Advantage Oil & Gas LTD. Atlas Air Worldwide Holdings, Inc. AllianceBernstein Holding, L.P. Advanced Battery Technologies, Inc. Abaxis Inc ABB Ltd. AmerisourceBergen Corp. Arkansas Best Corp AMBAC Financial Group Abiomed Inc Abbott Laboratories AmBev Compamhia De Bebidas Das Ame Barrick Gold Corp. Acadia Pharmaceuticals Inc. American Capital Ltd American Campus Communities, Inc. Accelrys, Inc. ACE Limited Arch Capital Group Ltd Acergy S.A. Alum Corp of China Limited Arch Coal, Inc. ALCON Aecom Technology Corporation Accenture PLC Ancestry.com, Inc. Acorda Therapeutics, Inc. Adobe Systems Inc Analog Devices, Inc. Adolor Corp Archer-Daniels-Midland Co Automatic Data Processing Alliance Data Systems Autodesk Inc Adtran Inc AMERICAN DAIRY INC Associated Estates Realty Ameren Corporation Advanced Energy Industries Inc Agnico-Eagle Mines Ltd. American Eagle Outfitters American Electric Power Aercap Holdings N.V. NYSE Arca Lead Market Maker UBS SECURITIES, LLC MORGAN STANLEY & CO CITADEL SECURITIES LLC CITADEL SECURITIES LLC...
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