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The Pharmagen Corporation

Setting

As an employee of the Pharmagen Corporation, you have worked your way up to the position of Information Technology Director, and have finally taken some well-earned vacation time. back from your two weeks in Hawaii. The Pharmagen Corporation is a large, multinational pharmaceutical company that specializes in targeted drug delivery through genetics research as well as drug development. As the Director of the Information Technology department, you and your staff are responsible for satisfactorily answering questions for all researchers, technicians, negotiating with vendors for all useful databases, and maintaining relations with the different research, business, and administrative branches of the company in your physical location. You report to the Director of Information Services, Mr. Robert Flay (tech support and the library are also under this director). Three permanent staff members report to you: Jennifer, Ben and Ann. They share the tasks of the department. you have sole responsibility for all of the decisions presented.Delegation is allowed to any of your three other staff members, although a brief reply to the customer is required for each item, regardless of a delegated or delayed action.

The organization chart of the company is below:

[pic]
Here are the objects found in various communication mediums. It is now October 15, and you left before receiving any of these.

#1 – Memo
The Pharmagen Corporation
Office of the Vice President, Administration

From: S.C. Chase
To: All Department heads
Subject: Projection of space requirements, 200x-20xx
Date: October 1, 20xx

During the past few years, we have had a number of relocations of departments in the building, but our space needs continue to change as our organization grows. In a attempt to plan for space needs in the upcoming years, we are

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