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Microsoft Strategy 2012

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Submitted By loulou125
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Introduction

In less than 40 years, Microsoft has become a worldwide leader in the field of technology. Today, the company operates on 5 major segments: Windows & Windows Live Division, Server and Tools, Online Services Division, Microsoft Business Division, and Entertainment and Devices Division.
Results of the past three years show that Microsoft has been profitable (+33% on operating income; +20% on revenue between 2009 and 2011). Nevertheless financial reports indicate that each segment has not supported profit equally. Therefore, as the management team, which recommendations for Microsoft could be done for 2012 and beyond for each segment?

I. Windows & Windows Live Division

This segment of Microsoft offerings consists of multiple editions of the Windows operating system, software and services through Windows Live, and Microsoft PC hardware products. Windows & Windows live division have a very significant impact on Microsoft performance, indeed this segment represent 45% of the total operating income. Even if we can observe a slight decrease on income, between 2010 and 2011, higher expenses in marketing and a decrease on the notebook market explain it.
However Windows Division revenue is largely correlated to the PC market worldwide, as approximately 75% of total Windows Division revenue comes from Windows operating system software purchased by equipment manufacturers which they pre-install on equipment they sell. The Operating systems Window 7 and Windows XP have great performance with 87% of the market share.
Like the consulting team, we advice Microsoft to persevere with windows 7 and continue to optimize it for professional market (+11% in 2011), furthermore prepare windows 8 to be effective on utrabooks and tablets. Indeed, ultrabooks and tablets markets are expected to grow fast.

II. Server and Tools

Server and Tools develops and markets

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