...Case Study 1: Midsouth Chamber of Commerce-The Role of The Operating Manager Information System Question: Something had to be done- but what? After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of these issues requires specific attention to fix the next problem and so forth. The solution to attack each individual problem or issue will be explained as follows. Problem #1 Attempting to manage the conversion from an old technology system to a new one without the proper knowledge or background in information technology. Solution Rather than attempting to fix the IT issue, which Leon Lassiter (Vice President of Marketing) of Midsouth Chamber of Commerce (MSCC) had no knowledge about, instead he should have recognized the issue and address it to be taken care by IT experts. Most importantly he should have consulted with the experts of the matter addressing potential problems and solutions while establishing a timetable of completion of the project within reasonable, reachable, and acceptable time frame. At the same time he needs to establish a realistic expenditure budget to avoid draining financial reserves set forth for such expenses. Now, Mr. Lassiter needs to prioritize the full conversion of the new system by October. He needs...
Words: 636 - Pages: 3
...Oyungerel Chuluunbaatar MIS 54001 Brian Spinzig August 14 2012 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems Midsouth Chamber of Commerce Company is formed in early 1900s by a group of powerful businesspeople. The company’s main operation is in transportation industry. By the late 1980s, the company became one of the most powerful businesses in Midsouth area. MSCC Company consists of marketing, operations, human resources, and finance divisions. Main administrative people within the company are Leon Lassister, vice president of marketing, Jeff Hedges, vice president of finance and Ed Wilson, vice president of operations division. Information system within the company is crucial and the company administrations continuously try to upgrade its information systems. In middle of 1996, MSCC administrations decided to hire Simon Kovecki, a young computer science graduate with no experience as system analyst in order to increase the company’s capabilities of information systems. Moreover, by 1998, MSCC’s computer operations responsibility was assigned to Jeff Hedges who had little computer background. In August 1998, Lassister decided to upgrade MSCC’s software system in order to operate more efficiently. By the beginning of 1990, Lassiter bought the program with the approval of executive committee of the board. Lassiter handed the program to Hedges and Kovecki to complete the implementation. Regarding to the new software program...
Words: 756 - Pages: 4
...CISM 4136 A- Global Information Resource Management Case Questions Carol V. Brown, D.W. DeHayes, J.A. Hoffer, W.E. Martin,&. W.C. Perkins, Managing Information Technology, Seventh Edition, 2012, Prentice Hall. Case Study 1 - Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems 1. Identify the key players in the case and describe their respective roles. Are these the right roles? What roles in particular should be modified? How might such role modifications be accomplished? 2. Focus on the role of the software vendor- Unitrak Software Corporation. Was it an appropriate role? Did Unitrak act responsibly? 3. How much is Kovecki to blame for this situation? 4. One of the recurring themes of this book is the importance of information systems politics. To what extent does IS politics explain the situation that has developed at the Midsouth Chamber of Commerce? 5. The case involves what appears to be a fairly routine use of information technology to support a service organization. Yet the Midsouth Chamber of Commerce encountered major problems in bringing up its new system. Is there a lesson here for organizations seeking to adopt new information technology? What is it? 6. What should Lassiter do now? Case Study 11-1- Vendor-Managed Inventory at NIBCO 1. What was the catalyst for NIBCO to develop a VMI program, and why was it able to respond? 2. Describe what types of transactions are involved in NIBCO's VMI program...
Words: 1468 - Pages: 6
...Case Study 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems It was 7:30 P.M. on September 22, 2006, and Leon Lassiter, Vice President of Marketing with the Midsouth Chamber of Commerce (MSCC), was still in his office, reflecting on the day’s frustrations. Lassiter had met with four territory managers, his marketing support supervisor, and a number of other members of his staff. All were upset about their lack of access to the new computer system and the problems they were having using their old systems. Lassiter had assured them that the problems were being addressed. He stressed that patience was needed during the ongoing conversion to the new system. Now, during his private moment, Lassiter was beginning to recognize the problems and complexities he faced with the system conversion. The work of his marketing staff, who were unable to access the new computer system to handle their accounts, had ground to a halt. Even worse, something had happened to the data in most of the workstations, which meant that conference registrations and other functions had to be done manually. These inconveniences, however, were minor compared to Lassiter’s uneasy feeling that there were problems with Midsouth’s whole approach to the management of information technology. Lassiter knew that time was of the essence and that he might have to step in and manage the conversion, even though he had no information technology background. He wondered what he should...
Words: 4575 - Pages: 19
...STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform CASE STUDY I-2 VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier CASE STUDY I-3 The VoIP Adoption at Butler University CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City CASE STUDY I-5 Data Governance at InsuraCorp CASE STUDY I-6 H.H. Gregg’s Appliances, Inc.: Deciding on a New Information Technology Platform CASE STUDY I-7 Midsouth Chamber of Commerce (B): Cleaning Up an Information Systems Debacle CASE STUDY II-1 Vendor-Managed Inventory at NIBCO CASE STUDY II-2 Real-Time Business Intelligence at Continental Airlines CASE STUDY II-3 Norfolk Southern Railway: The Business Intelligence Journey CASE STUDY II-4 Mining Data to Increase State Tax Revenues in California CASE STUDY II-5 The Cliptomania™ Web Store: An E-Tailing Start-up Survival Story CASE STUDY II-6 Rock Island Chocolate Company, Inc.: Building a Social Networking Strategy CASE STUDY III-1 Managing a Systems Development Project at Consumer and Industrial Products, Inc. CASE STUDY III-2 A Make-or-Buy Decision at Baxter Manufacturing Company CASE STUDY III-3 ERP Purchase Decision at Benton Manufacturing Company, Inc. CASE STUDY III-4 The Kuali Financial System: An Open-Source...
Words: 239887 - Pages: 960
...Health Care Program McGraw-Hill/Irwin abc McGraw−Hill Primis ISBN: 0−390−55313−1 Text: Advanced Financial Accounting, Sixth Edition Baker−Lembke−King Harvard Business School Accounting Cases Corporate Finance, Seventh Edition Ross−Westerfield−Jaffe Harvard Business Review General Management Articles Harvard Business School Finance Cases This book was printed on recycled paper. Finance http://www.mhhe.com/primis/online/ Copyright ©2005 by The McGraw−Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without prior written permission of the publisher. This McGraw−Hill Primis text may include materials submitted to McGraw−Hill for publication by the instructor of this course. The instructor is solely responsible for the editorial content of such materials. 111 FINAGEN ISBN: 0−390−55313−1 Finance Contents Ross−Westerfield−Jaffe • Corporate Finance, Seventh Edition I. Overview 1 1 20 34 34 69 97 129 151 151 192 192 214 214 248 1. Introduction to Corporate Finance 2. Accounting Statements and Cash Flow II. Value and Capital Budgeting 4. Net Present Value 5. How to Value Bonds and Stocks 7. Net Present Value and Capital Budgeting 8. Risk Analysis, Real Options, and Capital Budgeting III: Risk 10. Return and Risk:...
Words: 226746 - Pages: 907
