Premium Essay

Midterms

In:

Submitted By williefonte
Words 367
Pages 2
Objective:

Over 7 years of collections and management experience. A solid reputation for providing exceptional teamwork, strong organizational skills, time management, attention to detail, a cooperative colleague, and willingness to help others. Ability to lead, motivate others toward continuous improvement and shared success. Own and display strong personal values and commitment to integrity and honesty: initiative with a natural energy, motivation and endurance to work in an evolving growth oriented and fast-paced environment.

Experience

03/09-present U.S Security/Coca-Cola Atlanta, GA
Authorize building access by issuing day or temporary passes for client, vendors or employees
Monitoring CCTV, service doors, badge access via computer system
Respond to alarms, transfer incoming calls, watching the surveillance monitors
Watch for safety hazards

09/08-03/09 Just Right Auto Finance Duluth, GA
Account Resolution Specialist
Collected on auto loans
Maintain over 350 accounts and answer 95% of calls within 5 seconds of the first ring
Receive incoming and outbound calls to negotiated arrangements on accounts 1 to 60 days or more delinquent
Skip trace and work on the auto dialer
Offered settlements upon client’s guidelines
Receive payments via check by phone, western union, debit, priority and overnight mail

03/01/-09/08 The CBE Group Marietta, GA
Department of Education Analyst Manager
Collected on Government student loans foreign and domestic
Evaluated credit report to determine open lines of credits for payments; negotiated settlements
Managed direct reports, systems, and projects to achieve unit goals in accordance with company policies and practices
Created an effective work environment

Similar Documents

Premium Essay

Midterm

...Prof Smith Midterm 1301 1. Briefly discuss the political, ideological and military causes of the American Revolution. a. The colonist were confident in their local form of power that has been in function for over 150 years and therefor resented the parliament for stepping in and managing affairs without any representation of the colonies. Accumulate power – insulted – stamp act – sons of liberty – tar and feathers- stamp act congress(new york) came up with no taxation without representations inspired from Daniel Delaney “considerations” - b. The colonists justified their rebellion against the government based on the philosophy of John Lock, in which he wrote that the creation of government was formed in order to protect the natural rights granted to each human of life, liberty, and property. He therefore claimed that if the government violates these rights, the citizens have the right to revolt and claim what is theirs. Well read – drew from John Lock – glorious revolution =parlemant exiles stuarts and invited new dynasty - c. The colonist feared the pressures of a free standing army present and the monarchal environment it would create. Delcloratory act – colonists heckles soldiers leading to boston massacre – first black marder – john adams defends and wins 2. Briefly discuss the significance of all of the following: the Tea Act, the Boston Tea Party, the Coercive Acts, The First Continental Congress. - Tea act not repealed – merchents no longer make...

Words: 1073 - Pages: 5

Premium Essay

Midterm

...| MIDTERM IN ADMINISTRATIVE AND OFFICE MANAGEMENT | | | | | | | | ADMINISTRATIVE AND OFFICE MANAGEMENT (MANA 3023) Name: Date: (Family Name) (First Name) This examination is designed to measure your creativity and ability to apply newly-learned concepts. Answers should be in double space, font type is Arial, font size is 12. Let us assume you have just been appointed as a manager of an overseas recruitment office for skilled workers in Southeast Asian countries and that you has two (2) major deliverables: 1. A proposed manual on the recruitment system and procedures for approval of your foreign investor (financier). Please prepare a 5-page concept paper with an indicative outline of your proposal. Take into account, as inputs to your proposal, the characteristics of a well-designed system and work flow process chart cited in the reading materials distributed in class. 2. A proposed office accommodation and layout for with 25 personnel of which you are the manager. Prepare a 5-page concept paper with the proposed office layout. Attach as annex the table of organization (personnel structure) of your office. Assume that budget is not a problem, but remember that your foreign investor will subject your proposal to his review and approval. Please take into consideration the checklist for accommodation requirements and principles of layout enumerated in the reading materials distributed in class...

Words: 2065 - Pages: 9

Free Essay

Midterm

...Soleil Gott 10/18/12 ENC1101; Midterm Exam Professor Prapopoulos Society can influence individual human behavior in many different ways. The influence possibly can be greater if the individual is week minded and not strong from within. The way society is can also influence the way someone becomes. Affirmative Action is something that is common in society today and is recognized a lot by others. “Affirmative action refers to policies that take factors including "race, color, religion, gender, sexual orientation, or national origin into consideration in order to benefit an underrepresented group "in areas of employment, education, and business", usually justified as countering the effects of a history of discrimination.”-Tori Sims. In the reading “Affirmative Action: The Price of Preference”, the writer talks about how being a black male affected him. It not only caused him a great difficulty of getting into college, but his children as well. Society negatively affects people so much they just want to escape from it all. The human mind is very much affected by other minds. We tend to think what others think; and create along the lines others have created. Individuality is to break out of this mode; to think differently and manifest what has not existed before. In fact, individuality is to think and create something out of nothing, which may be the process of creation itself. Within time, society is causing people to become more and more like each other. The...

Words: 669 - Pages: 3

Free Essay

Midterm

...Midterm Paper This semester I have learned some valuable info about myself and the primary piece that I have learned is that I am anxious to begin my career. This stems from the fact that I will graduate with bachelors in December, and I am so anxious to begin my masters program which is the final obstacle that I must pass in order to officially reach my dream. If I was to make any changes it would be to complete my degree in four years right after high school, just to expedite the process, but who’s to say that I would be where I am now if I took that route. What I have learned about others is, that being in a senior filled class like ours many of us have the same anxiety that I have. Most are anxious to begin their respective careers and grow as individuals as they enter the next phase in their lives. As a collegiate basketball assistant coach I look to impact the lives of young males looking to further their academic and athletic aspirations; through instruction and guidance within the sport of basketball. After completing my bachelors degree I am looking to fill a graduate assistant coaching position at the division I level, in order to ensure that meet the desired qualifications requested from aspiring coaches of my stature. In the future I see myself as one of top names in college basketball as an assistant coach. I want to be a valuable and coveted asset to a program, but more importantly to prospective student athletes who are looking to be guided and shaped into quality...

Words: 466 - Pages: 2

Free Essay

Midterm

...MIDTERM EXAM NAS 364 FEDERAL INDIAN LAW FALL 2015 You have one week to finish this exam. It will be due by e-mail to marlon.sherman@humboldt.edu, no later than 5 PM on Wednesday, October 28. The exam will take the form of a legal memo, in which you brief me on the legal standing of our client, Joe Doe. I have provided some links to forms of legal memos that you might use, and there are other examples online. http://www.law.cuny.edu/legal-writing/students/memorandum/memorandum-3.html http://www.lawandborder.com/Academic/LW/LW--Samples/SampleMemoSTCL.pdf You will need to research the position of the individual whom you are representing. What are the positions regarding each party in this case – that is, The Corporation, John Smith and Joe Doe? To what extent do these individuals’ values reflect their positions toward the issue, toward the plaintiff, toward the tribe and toward the state? Would it make any difference whether this took place in a PL 280 or non-280 state? When you have determined the answers to these questions, begin your legal research and prepare to argue your case in court. You will need to analyze pertinent law as we have done in class, looking for facts, issues and analyses, just as the online memo templates suggest. When you mention a particular case, you must cite it using the following hint: Montana v. United States, 450 U.S. 544 (1981), 546. Remember, your boss is very lazy and hates research and has forgotten...

Words: 602 - Pages: 3

Free Essay

Midterm

...Midterm Paper Many artists base their songs on past experiences in their life. Many of them are happy, sad, controversial, and at times have no meaning to them. One particular artist has many of these themes hidden away in her music. Grimes is a renowned artist known for her Indie music. With her ethereal and ambient sounding tones, it is hard to differentiate actual lyrics and when her voice is actually the rhythm that is being heard in her music. Her song Oblivion is perhaps one of her most understandable when it comes to lyrics. Her song Oblivion has a story, poetic themes, and imagery. Grimes' Oblivion has story engrained in her lyrics. When the song starts, it has an upbeat electronic tempo in the begging. It sounds as though, it would not have any lyrics because of its heaviness. The first line of the song is as if it is an event going on in that moment. It’s almost like a moment in her life which she is recalling. Grimes sings (2012)"And now the walk about, after dark." It is assumed she is walking about at night. The she goes on to say "It’s my point of view", which assumes she has an opinion on walking about at night. It is confirmed when she goes on to say (2012)"If someone could break your neck. Coming up behind you, always coming and you'd never have a clue". That line is very gruesome, so there may be some underlying context to that line. Perhaps Grimes was assaulted at some point in her life or is making a general statement, that it is not safe at night. "Oblivion"...

Words: 818 - Pages: 4

Premium Essay

Midterm

...Quiz1 Question 1 3 out of 3 points Correct The flat-screen plasma TVs are selling extremely well. The originators of this technology are earning higher profits. What theory of profit best reflects the performance of the plasma screen makers? Answer Selected Answer: innovation theory of profit Correct Answer: innovation theory of profit Question 2 3 out of 3 points Correct The primary objective of a for-profit firm is to ___________. Answer Selected Answer: maximize shareholder value Correct Answer: maximize shareholder value Question 3 3 out of 3 points Correct Various executive compensation plans have been employed to motivate managers to make decisions that maximize shareholder wealth. These include: Answer Selected Answer: requiring officers to own stock in the company Correct Answer: requiring officers to own stock in the company Question 4 3 out of 3 points Correct The Saturn Corporation (once a division of GM) was permanently closed in 2009. What went wrong with Saturn? Answer Selected Answer: Saturn sold cars below the prices of Honda or Toyota, earning a low 3% rate of return. Correct Answer: Saturn sold cars below the prices of Honda or Toyota, earning a low 3% rate of return. Question 5 0 out of...

Words: 2308 - Pages: 10

Premium Essay

Midterm

...Case #33 California Pizza Kitchen Synopsis and Objectives This case examines the question of financial leverage at California Pizza Kitchen (CPK) in July 2007. With a highly profitable business and an aversion to debt, CPK management is considering a debt-financed stock buyback program. The case is intended to provide an introduction to the Modigliani-Miller capital structure irrelevance propositions and the concept of debt tax shields. With the background of a pizza company, the case provides an engaging context to discuss the “pizza graphs” that are commonly used in corporate finance curriculum to illustrate the wealth effects of capital structure decisions. Objectives: * Introduce the Modigliani-Miller intuition of capital structure irrelevance; * Establish how the cost of equity is affected by capital structure decisions by defining financial risk and introducing the levered-beta capital asset pricing model (CAPM) equation; * Discuss interest tax deductibility and the valuation tax shields; * Explore the importance of debt capacity in a growing business. Suggested Questions 1. In what ways can Susan Collyns facilitate the success of CPK? 2. Using the scenarios in case Exhibit 9, what role does leverage play in affecting the return on equity (ROE) for CPK? What about the cost of capital? In assessing the effect of leverage on the cost of capital, you may assume that a firm’s CAPM beta can be modeled in the following manner:...

Words: 688 - Pages: 3

Premium Essay

Midterm

...Question 1 10 out of 10 points which of the following factors affect vertical integration of firms? Answer Selected Answer: Question 2 10 out of 10 points In order to be successful as an innovator, a firm may require: Answer Selected Answer: Question 3 0 out of 10 points Which of the following contracts contain vertical restrictions that limit the transacting parties choices but create economic value? Answer Selected Answer: Question 4 10 out of 10 points According to economists, an individual who tries to derive utility from the consumption of a good without paying for it is called: Answer Selected Answer: a free rider. Question 5 10 out of 10 points According to Coasian reasoning, if negotiation is costless: Answer Selected Answer: Question 6 0 out of 10 points Investments that are specific to a relationship (i.e. of lower value elsewhere) are considered risky and require: Answer Selected Answer: Question 7 10 out of 10 points Which of the following is a legal remedy for a breach of the contract between parties? Answer Selected Answer: Question 8 10 out of 10 points Which of the following examples can be associated with the task specificity aspect of an asset? Answer Selected Answer: Question 9 10 out of 10 points Which of the following contracts is considered selfenforcing? Answer Selected Answer: Question 10 10 out of 10 points Which of the following theories states that people who are highly risk-averse are less likely to engage in highrisk activities? Answer Selected Answer:...

Words: 788 - Pages: 4

Free Essay

Midterm

...Cricket Lab Planning 1. Does temperature affect the male’s aggression? Will males compete for territory? Will an immature male be aggressive with a mature male? 1. If there is only one male and one female will they eventually choose each other? 2. The male and the female would eventually mate. 3. The female cricket would assume that the male present is the only male left. 4. We will have one mature female cricket throughout the experiment. We will put a mature female and mature male together in one container. We will record their interactions and levels of aggression. We will use the same female. The container will have 5 different males. We will do the same method in the experiment group. There will be 10 trials, male and female together, one experiment group and one control group and measure the amount of interactions. 5. Record the amount of interactions between the male and female. 6. Included in lab report. 7. The mature male and female used in the experiment group are going to be constant throughout the lab. 8. Two tailed t-test 9. Included in lab report. 10. Each group will have one mature female and male crickets. Each group will be in charge of recording their observations. Their observations will include how many interactions and what type of interactions they observed. After the lab, the groups will give us their observations and we will plug them into the paired t-test. Everyone should...

Words: 265 - Pages: 2

Free Essay

Midterm

...1) An ATM SRS has a requirement to allow for cash withdrawals in $20, $10, and/or $5 denominations. a) Name the stakeholders for this system. (10 pts) Below are all the possible stakeholders from the beginning of the development phase to the end phase. ATM Engineer - Maintenance of the equipment by the bank’s engineers. This action may be initiated by the engineer on a routine basis. It may also be initiated by the equipment that can call the engineer when it detects an internal fault. Property / Shop Owners: Unloading of deposits and loading of cash by officials of the ATM owner. These actions occur either on a scheduled basis or when the central computer determines that the cash supply is low or the deposit receptacle is liable to be getting full. This stakeholder group concerns people who might live next to or close to an ATM machine. For example, many ATM machines can be found on the high street and perhaps only a few floors above will be someone's property. This group also includes shop owners as many ATM machines can be found located next to a shop. Audit: An audit trail for all activities will be maintained and sent periodically to the bank’s central computer. It will be possible for the maintenance engineer to save a copy of the audit trail to a diskette for transporting to the central computer. System Test Engineer – Bothe dialup and leased line support will be provided. The ATM will continue to provide services to customers when communications with the central...

Words: 3425 - Pages: 14

Free Essay

Midterm

...Krista Castro, Valerie Katz, Stephanie Kirner, Elizabeth Van, Cassie Wanlass Professor Anderson Critical Thinking, Section 12126 15 May 2012 “Thinking on the Run!” 1. How can I avoid my boss permanently without paying a price? 2. Manni and Lola will pawn their valuables to be able to afford to leave the country and start a new life. a. Working Out the Details * Both Lola and Manni will go to their homes and collect their valuables. * The will meet at a pawn shop at 12:00. * Once there, they will sell their belongings and go straight to the train station. * They will take the first train to France where they will have time to obtain fake I.D.’s and undergo appearance makeovers. * Next, they will take the first flight to Australia to start a new life. 3. 1. Communicate the plan at 11:40 during Manni’s first phone call to Lola. 2. Manni and Lola will collect all their valuables at their homes to pawn. 3. Manni and Lola will meet at the pawn shop at 12:00. 4. At the pawn shop they will collect whatever money they can by selling their valuables. 5. After selling their valuables, Manni and Lola will go directly to the train station. 6. At the train station, they will purchase tickets and get on the first train station to France from Berlin. 7. Once in France, they will scout out a member of the black market to obtain fake I.D.’s and new identities. 8. After obtaining a new identity, Manni and Lola will undergo...

Words: 1280 - Pages: 6

Free Essay

Midterm

...Homework Assignment Week 2 Chapter 3 Review Questions 1. In the last two hours, I’ve delivered the baggage of six incoming guests, routed messages to guests on three different floors, and helped four other guests check out. Who am I? a. Concierge and the bell staff 2. A guest arrives without a reservation. Explain the check-in procedure. b. The person would meet with the front desk clerk and the clerk would enter the 9 key items from page 36 into the reservation system. Once the verification has been met and all if the information has been added the clerk would then go through the check in process. 3. Name the functions of the front office. c. The front office is the first and last interaction the guests so this department is responsible for reservations, registration, guest services, PBX, and checkout. 4. Why does the front desk clerk depend on housekeeping? d. Front desk clerk depends on the housekeeping because the housekeeping is what keeps the rooms turning and guests happy, because when a guest arrives it is important to get them into a room without a hassle, which cannot be done if the room is not reset. Chapter 4 Review Questions 1. If a housekeeping department with 25 employees added two new housekeepers in one month, what would the turnover percentage be for that month? If this rate continued similarly for the remainder of the year, what would the annual turnover percentage be? a. [(hires/rehires + payroll...

Words: 587 - Pages: 3

Premium Essay

Midterm

...“Marketing is discovering what the prospect wants and demands and delivering it more efficiently and effectively than the competition.” Paul Kulavis Marketing is everything a company does, from how they answer the phone, how quickly and effectively they respond to email, to how they handle accounts payable, to how they treat their employees and customers. Done right, marketing integrates a great product or service with PR, sales, advertising, new media, personal contact. In other words, marketing is not a discipline or an activity – it is everything a company is – at least if the company wants to be successful. B.L. Ochman 1. A) Let us look at the two different definitions above. The definition by Kulavis is very direct and is competition driven. It states that the company needs to suit the needs of their consumers better than the competition does. By doing this they will be more successful as an entire company. Looking at Ochman’s definition he says if the company runs well and does everything correctly and to the best of their ability then they will be successful regardless of what the competition does. This is more of an individualistic approach towards marketing. Another difference between the two is doing things efficiently and effectively. Sometimes doing it “right” is way more expensive than doing it differently in a way that is also correct. For example, if we look at the way McDonalds handles taking orders compared to Chick-Fil-A they are done way differently. Chick-Fil-A...

Words: 2590 - Pages: 11

Premium Essay

Midterm

...1. | Question : | You want to go to Europe 5 years from now, and you can save $3,100 per year, beginning one year from today.  You plan to deposit the funds in a mutual fund that you think will return 8.5% per year.  Under these conditions, how much would you have just after you make the 5th deposit, 5 years from now? | |   | Student Answer: | | $18,369 |   | | | $19,287 |   | | | $20,251 |   | | | $21,264 |   | | | $22,327 | | |   | Points Received: | 10 of 10 |   | Comments: | | | | Question 2. | Question : | Your aunt is about to retire, and she wants to sell some of her stock and buy an annuity that will provide her with income of $50,000 per year for 30 years, beginning a year from today.  The going rate on such annuities is 7.25%.  How much would it cost her to buy such an annuity today? | |   | Student Answer: | | $574,924 |   | | | $605,183 |   | | | $635,442 |   | | | $667,214 |   | | | $700,575 | | |   | Points Received: | 10 of 10 |   | Comments: | | | | Question 3. | Question : | Your uncle has $375,000 and wants to retire.  He expects to live for another 25 years, and he also expects to earn 7.5% on his invested funds.  How much could he withdraw at the beginning of each of the next 25 years and end up with zero in the account? | |   | Student Answer: | | $28,243.21 |   | | | $29,729.70 |   | | | $31,294.42 |   | | | $32,859.14 | ...

Words: 1314 - Pages: 6