In the article “Mind Your Email Manners,” Cheryl Lu-Lien Tan explains the importance of being courteous and having proper etiquette while using electronic mail. Tan often refers to an etiquette expert Jaqueline Whitmore, whom also believes that manners are very important when addressing an email. Whitmore often says the recipient of the email is important, and you should base many things upon who it is going to. Whitmore also refers to the timing of emails, and says that it is very courteous and appealing to recipient if responded to within twenty-four hours. Tan says that many people send emails without thinking twice of their content, but Whitmore explains the purpose of using etiquette throughout their email