...Mis-535 Course Project Proposal Devry University Keller Graduate School of Management Implementing a CRM System into the Hospitality Industry By Submitted in Partial Fulfillment of the Course Requirements for: Managerial Applications of Information Technology MIS-535-12777 Professor Flores Table of Contents Abstract 3 Company Information 4 Business Problem 4 High Level Approach 5 Benefits of Solving Problem 6 Business/Technical Approach 7 Business Process Changes 8 Technology Solution 9 Conclusion 10 High-level Implementation Plan 11 Summary 12 References 13 Abstract Diamond Cluster Entertainment is trying to build a solid relationship with their loyal customers. For the past few year customer satisfaction have declined significantly which caused profits and competitiveness to decrease significantly. In order to increase customer satisfaction a customer relationship management (CRM) system must be implemented. Salesforce Platform is an award winning cloud based CRM system that is used in sales and marketing departments throughout the world. With this cloud based platform critical data can be accessed at all times on any device which makes it easier to connect with customers. This system offers lots of features like contact management, social intelligence, and opportunity management which will boost competitiveness and productivity of the organization. An added bonus with this system is the ability to create a custom app that can be downloaded and accessed...
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...How to Motivate a Team’s Performance During Times of Change While Maintaining the Organizations Culture Bart Fitz 155 W. Main St. #1102 Waterford Tower Columbus, OH 43215 bart.fitz@yahoo.com & bfitz@chamberlain.edu 614-565-4125 MGMT 591: Leadership and Organizational Behavior Professor Robert Salitore June, 16th, 2014 Introduction The organization that will be the topic in my final project paper is Chamberlain College of Nursing. Chamberlain is a single purpose college of nursing under the DeVry Education Group umbrella since 2005. DeVry Education Group (NYSE: DV; member S&P MidCap 400 Index) is a global provider of educational services. For 125 years, Chamberlain College of Nursing has been at the forefront of excellence in nursing education. Chamberlain is increasing access to nursing education nationwide with campuses offering the three-year Bachelor of Science in Nursing degree program and flexible online programs such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and Graduate certificates...
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...Case Study: Building a Coalition MGMT591 First of all, in order to successfully build a coalition for Woodson Foundation, we should be aware of the necessary stags of group development that we are going to go over: The first stage is Forming, which is bringing the new plan in development by creating an executive team with the assistance of Human Resources to select the correct candidates for the new occupations available. The second period is Storming, which brings conflict among the members of the group, principally because each representative of the groups has his or her particular interests. To go through this phase, they have to think as a team without all the doubtful behavior The third phase will be Norming. To succeed here, they should set their common goal up to begin the performance, feel more comfortable with the rest of the team, and work efficiently together. An important issue to take into account here is that there has to be someone who leads that work assuming the role of leader. The following stage is Performing. This stage will start when the team starts to perform together to achieve the objective set up by the association. Last but not least, the Adjourning stage starts when the team members feel a sense of loss and their enthusiasm decay because the team's task is approaching to the end. Because of this phase, it is imperative to distinguish the team members for their achievements and exult the team's overall accomplishment. In this case, since...
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...MIS535 Week 7 Discussion How phishing attacks have compromised major systems? Major corporations, governments, and other organizations are hacked each week, mostly by means of phishing attacks. Describe how users and IT organizations should arm themselves against these attacks. In a typical phishing attack, the attacker puts up a Web site that looks nearly identical to the victim's Web site. Technology changes fast, our genetic code and learned behaviors not so. As security professionals, we must concentrate not on technical measures, but on education, education, education. Phishers often set up the fake sites several days before sending out phishing e-mails. One way to stop them from swindling customers is to find and shut down these phishing sites before phishers launch their e-mail campaigns. Companies can outsource the search to a fraud alert service. These services use technologies that scour the Web looking for unauthorized uses of your logo or newly registered domains that contain your company's name, either of which might be an indication of an impending phishing attack. This will give your company time to counteract the strike Phishing attacks bring with them other risks and costs as well; including the direct IT costs to locate the source of data loss. Organizations should establish a cross-functional anti-phishing team and develop a response plan so that they're ready to deal with any attack. Ideally, the team should include representatives from IT, internal audit...
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...1. | Question : | (TCO A) Domino's upgraded Pulse Evolution system incorporated a Pizza Tracker functionality that shows the progression of individual pizza orders. This is an example of using information systems to achieve which business objective? | | | Student Answer: | | Customer and supplier intimacy | | | | Survival | | | | Improved decision making | | | | Operational excellence | | Instructor Explanation: | pp. 52–53 | | | | Points Received: | 10 of 10 | | Comments: | | | | 2. | Question : | TCO A) The hardware and software used to transfer data in an organization is called | | | Student Answer: | | data management technology | | | | networking and data management technology | | | | data and telecommunications technology | | | | networking and telecommunications technology (Correct answer) | | Instructor Explanation: | p. 20 | | | | Points Received: | 0 of 10 | | Comments: | | | | 3. | Question : | (TCO B) For which of the following industries has the Internet as a whole been a disruptive technology? | | | Student Answer: | | bill payments | | | | travel agencies | | | | books | | | | real estate | | Instructor Explanation: | p. 102 | | | | Points Received: | 0 of 10 | | Comments: | | | | 4. | Question : | (TCO C) The difference between a data warehouse and a data mart is | | | Student Answer:...
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...4 Problems pg. 4 to 5 Solutions pg. 6 to 7 Benefits of Solving the Problem pg. 7 to 9 Conclusion and Overall Recommendation pg. 9 to 10 References pg. 11 Abstract When it comes to the tuxedo rental, they one thing that most important is that is fits and the customer is happy for the moments they have to wear these items. Men’s Wearhouse (MW) has made the tuxedo business domination with them as the leader. That being said to make it work even more MW needs to make sure the software that the employees use, whether they are the ones taking measurements or they the ones who pull the product in the warehouse they need to make sure all things flow and are not misunderstood or mis-measured this is where issues and problems come into play. And then when these issues come into play the re-orders jump through the roof, and then the customer complaints and returns come to hurt the store and then the company. If MW did what I have purposed to do when it comes to being a software end user and builder with oracle as a backer they could stop the issues and complaints and continue to grow the tuxedo department into something bigger than they thought possible and with no complaints and customers who back them and support their business even more. MW could be the master of the tuxedo business with just a few changes, more so than they are now. Company Background/History Men’s Wearhouse (MW) was “founded...
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...Brief Overview of Company (Summary of budget) The company is a blog, in particular CupcakesandCashmere.com which has transitioned into an online business. Emily Schuman, the creator, writes and blogs about fashion, food, home décor, and everyday life advice. She began the blog in 2008 on blogspot.com and has now transitioned the blog into her own domain name. In response to the popularity, Emily has produced two books in relation to the blog and has multiple sponsors under her belt. Business Problem Emily along with other bloggers who have turned their website into a business frequently complain about the fact that some of her posts get deleted by accident. This is a problem considering her blog posts are essentially what she is getting paid for. Recommended technology (off the shelf) overview I recommend that Emily along with other successful blog businesses use some sort of cloud storage to backup their data. Generally, a blog business is small to medium, thus, the capacity needed to store information should not be as large. For instance, considering it is a small online business, I would use Dropbox as a method to store and backup data. General benefits it will provide the organization The benefits it would provide Emily and bloggers are that all of their information—photos, videos, content, etc. are safely stored and easy to retrieve. Since her blog is her business, it is important to maintain all of her work. Dropbox will make sure that Emily will have none...
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...Running head: COURSE PROJECT Deloitte Consulting Gaining Market Leverage through New Technologies in Project Management Managerial Applications of Information Technology MIS 535 Abstract Technology tools are routinely used for collaboration, communication and deployment of project management practices; therefore, technology is important due to today’s challenges in a technology enabled workplace. Technology plays a major role in supporting project managers manage projects effectively and efficiently. The area of opportunity in project managing is still under study to pin point specific roles and responsibilities a project manager is responsible for in respect to the project team in an area that needs further study. Understanding relations between people related factors of project performance and a project manager’s performance. Interpretive structure modeling (ISM) methodology was used to determine the role of a project manager in both managing an improving performance. This project will analyze underlying interactions among these factors and understand the supportive function of technology to the project manager in improving project performance. Deloitte Consulting Gaining Market Leverage through New Technologies in Project Clients count on Deloitte to help them transform uncertainty into possibility and rapid change into lasting progress. Deloitte associates are skilled in knowing how to anticipate, collaborate, innovate and create. Even the most unforeseen...
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...Implementing Management Information System to Improving Profit, Efficiency and Customer Satisfaction for the Small Restaurant Business Hillery Jenkins Managerial Applications of Information Technology – MIS 535 DeVry University, Keller Graduate School of Management Professor Tony Beard January 18, 2014 Table of Contents Subject of Course Project ……………………………………………………………… 3 Business Problem Stated ……………………………………………………………...3-4 Name of Organization ……………….…………………………………………….……4 Proposed Solution………….. ………………………………………………………..4-5 General Benefits………… ………………………………………………………......... 5 Audience………………………………………………………………………………..5 Subject of Course Project Josephine’s Soulfood Cuisine is an independently owned restaurant located in Chicago, Illinois. It was established in 2006 and is owned by Helen O’Massey-Hill. With a history as a restaurateur and in honor of her African American heritage, Mrs. Hill named the restaurant after her great- great grandmother. The menu consists of well thought out entrees that top out at $24.95. Business Problem Stated Restaurants are built of complex systems for buying, storing, preparing and selling food. The business problems to be solved will include a restaurants need to improve operation efficiencies, reduce cost, decrease customer wait and sit times, increase customer satisfaction, and have real-time performance monitoring. Although Josephine’s Soulfood Cuisine has received press accolades, there business...
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...Isabel Perez Isabelperez122981@gmail.com Consolidating Multiple Systems to one Standard Supplier Relationship System MIS 535-Managerial Applications of Information Technology Dr. William Crumm 09/11/2015 Consolidating Multiple Systems to one Standard Supplier Relationship System Company Background USAA is a Texas based Fortune 500 Company comprised of several financial services groups. The company offers a multitude of products and have mission to be the Military’s provider of choice for their financial needs. USAA does not pass costs to the members, and in fact, are known for passing savings back to them. USAA is a privately held company and does not have stakeholders. USAA ranks 57th in net worth and 141st in revenue among the Fortune 500 companies. They have over 10.3 million members and rank number 5, 6 and 8 as the home insurance, auto insurance and credit card provider respectively in the United States. USAA is one of the key employers in San Antonio, employing approximately 30,000 full time employees and another 10,000 contractors. Despite not taking any of the bailout money and being a privately held organization, USAA still must follow federal regulations resulting from the 2008 Economic Crisis. In 2012, the company was found to be lacking in several areas in relation to third party management and were issued findings termed MRAs (matters requiring attention). The organization was forced to pay attention to issues they had not done in the past...
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...Ways Walmart Can Improve Their IT Systems Allison Malan Keller Graduate School of Management This paper is prepared for: Managerial Appls of Info Tech, Spring 2015, taught by Stephen Wheeler. Abstract 1. The subject of this paper is to discuss different IT problems and solutions in a large retail company. 2. This paper will discuss the IT Walmart currently uses and the ways in which Walmart would benefit by updating their systems. 3. The problem with Walmart’s current system is it is old and dated, making it harder and more time consuming to guide through. 4. Updating their current system will make it easier and more efficient to navigate through. 5. Initially this will cost a lot of money, since Walmart is such a large corporation. Over time, however, this will save the company many hours of labor. 6. This paper is directed to Walmart’s Home Office IT. Since the first Walmart store opened in 1962 in Rogers, Arkansas, we've been dedicated to making a difference in the lives of our customers. Our business is the result of Sam Walton's visionary leadership, along with generations of associates focused on helping customers and communities save money and live better. (1) The Walmart U.S. segment includes the Company's mass merchant concept in the United States operating under the Walmart or Wal-Mart brands, as well as walmart.com. Walmart U.S. is the Company’s largest segment, having generated approximately 59% of the Company’s...
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...Course Project Tara A. J. Courtney Managerial Applications of Information Technology Professor: Peter Newman Due: June 12, 2016 Table of contents…2 Abstract…3 Brief company background…4 Discussion of business problem(s)...5 High level solution...7 Benefits of solving the problem...9 Business or technical approach...11 Business process changes...13 Technology or business practices used to augment the solution...14 Conclusions and overall recommendations...14 High-level implementation plan...15 Summary of project...15 References...17 Abstract We are living in another revolution since the Industrial Revolution. Some call it the 3rd Industrial Revolution, the Digital Revolution, the Information Age, the Digital Era, the Communication Technology Revolution, or the Technology Age. Regardless of what it is called, technology has evolved our world into a Global Marketplace. I’m watching a mom and pop company strategize to transform the way they do business by preparing to adopt a software system to help them de-clutter, organize and handle the growing amount of business they are acquiring. They use cloud based software, but the capabilities are limited. Some companies struggle to innovate and collaborate to the next level of business which involves them getting organized and taking the leap to improve their technologies. Improving company systems and process ultimately leads to the improvement...
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...RevLocal – Web Development and the New Client Onboarding Process MIS535 Course Project Archie Smith III Table of Contents Abstract Brief Company background Discussion of business problem(s) High level solution Benefits of solving the problem Business/technical approach Business process changes Technology/business practices used to augment the solution Conclusions and overall recommendations High-level implementation plan Summary of project Abstract The web development agreement submission process should be efficient and take into account all parties involved in the process of completing an order. If the order cannot be received in a swift manner and across the proper channels then it can, and most likely will, delay the entire scope of the project. Increasing scope will ultimately result in decreased profits, lack of confidence from internal and external members and an increase in disorganization within the respective department. This paper addresses the current technologies and the deficiencies that can be improved upon by implementing a stricter and more efficient IT solution for order submission and processing. Brief Company Background RevLocal is a full service digital marketing agency that serves thousands of clients in the United States and Canada. The company helps small-to-medium sized business establish a strong internet presence within their respective markets through a multitude of strategies and...
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...Devry MIS 535 Final Exam-2015 IF You Want To Purchase A+ Work then Click The Link Below For Instant Down Load http://www.hwspeed.com/Devry-MIS-535-Final-Exam-2015-0404044454.htm?categoryId=-1 IF You Face Any Problem Then E Mail Us At JOHNMATE1122@GMAIL.COM Question Page 1 Question 1.1. (TCO A) Which of the following objectives best describes the business strategy behind the development of smart grid initiatives by power companies, as discussed in the chapter case? (Points : 4) Operational excellence New products and services Competitive advantage Customer support Question 2.2. (TCO B) The interaction between information systems and organizations is influenced (Points : 5) primarily by the decision making of middle- and senior-managers. by many factors, including structure, politics, culture, and environment. by two main microeconomic forces: capital and labor. primarily by the organization's business processes and culture. Question 3.3. (TCO C) Which of the following is not one of the main problems with a traditional file environment? (Points : 4) Data inconsistency Program-data independence Lack of flexibility in creating ad-hoc reports Poor security Question 4.4. (TCO D) Corporate network infrastructure is simplified in a cloud computing environment because (Points : 4) people are able to do less. corporate LANs are no longer necessary. application, database, and web servers are moved to the cloud. mobile and Wi-Fi networks are no longer supported...
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...MIS 535 HOMEWORK WEEK 1 -7 – LATEST 2014 To purchase this, Click here http://www.activitymode.com/product/mis-535-homework-week-1-7-latest-2014/ Contact us at: SUPPORT@ACTIVITYMODE.COM MIS 535 HOMEWORK WEEK 1 -7 - LATEST 2014 MIS 535 Homework Week 1 MIS 535 Homework Week 2 MIS 535 Homework Week 3 MIS 535 Homework Week 4 MIS 535 Homework Week 5 MIS 535 Homework Week 6 MIS 535 Homework Week 7 MIS 535 Homework Week 1 MIS 535 Homework Week 2 MIS 535 Homework Week 3 MIS 535 Homework Week 4 MIS 535 Homework Week 5 MIS 535 Homework Week 6 MIS 535 Homework Week 7 MIS 535 Homework Week 1 MIS 535 Homework Week 2 MIS 535 Homework Week 3 MIS 535 Homework Week 4 MIS 535 Homework Week 5 MIS 535 Homework Week 6 MIS 535 Homework Week 7 MIS 535 Homework Week 1 MIS 535 Homework Week 2 MIS 535 Homework Week 3 MIS 535 Homework Week 4 MIS 535 Homework Week 5 MIS 535 Homework Week 6 MIS 535 Homework Week 7 MIS 535 Homework Week 1 MIS 535 Homework Week 2 MIS 535 Homework Week 3 MIS 535 Homework Week 4 MIS 535 Homework Week 5 MIS 535 Homework Week 6 MIS 535 Homework Week 7 MIS 535 HOMEWORK WEEK 1 -7 – LATEST 2014 To purchase this, Click here http://www.activitymode.com/product/mis-535-homework-week-1-7-latest-2014/ Contact us at: SUPPORT@ACTIVITYMODE.COM MIS 535 HOMEWORK WEEK 1 -7 - LATEST 2014 MIS 535 Homework Week 1 MIS 535 Homework Week 2 MIS 535 Homework Week 3 MIS 535 Homework Week 4 MIS 535 Homework Week 5 MIS 535 Homework Week 6 MIS 535...
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