Management Information Systems, Ninth Edition Raymond McLeod, Jr. George P. Schell

Case problem

ASSIGNMENT
CHAPTER 10: MANAGING INFORMATION AND TECHNOLOGY

Summary

This issue we present a diversity of management concepts, such as the role and administrative roles as department director. Emphasis on customer profile, the demands and purchases in certain periods of time. As well, as the procedures for good management and business strategy within the company.

General discussion

Based on the reference material is of interest to understand the fundamentals of management concepts, administrative roles, and all processes related to the area of management information systems, among others. However, to emphasize moral and ethical issues for the proper implementation of these led to improvements in their protocols, can support much of its organizational structure by integrating these concepts.

Questions and answers.

1. How will you explain the use of customer profiles to affect pricing policies? Your explanation should address morals, ethics, and laws.

The customer analysis department works through the data to present targeted customer demand for individual products. The important factor in customer demand can largely determine the pricing. However, a higher price can be set if the client really wants the item. Finally, when demand then lower the price can boost sales.

2. What procedures can you put in place to discourage an employee from being “snooping neighbor” by looking up information about customers that is not needed for the job?

Data are collected based on purchases and then for a period of time led to the expenditure of one type of customer is generally allowable.

3. What role do you as the manager play in developing an ethics culture for your department?

The manager has been added to the Division of Management Customer