1. Draw a system diagram showing the product and information flows between WGD and FastFit, starting with FastFit placement of an order through when it makes payment for goods received.

2. Receive sa an order
2. Receive sa an order

1. Makes an order
1. Makes an order

WGD

WGD

3. Sends FastFit an invoice for the order
3. Sends FastFit an invoice for the order
FastFit
FastFit

4. Sends order details( finalized shipping information)
4. Sends order details( finalized shipping information)

5. Ships the item
5. Ships the item

6. Receives Product
6. Receives Product

7. Eventually pays WGD for the product( Normally pays for multiple orders at once)
7. Eventually pays WGD for the product( Normally pays for multiple orders at once)

8. Accounting department:
Collect payments

8. Accounting department:
Collect payments

9. Ask for return for some product
9. Ask for return for some product

10. Come into agreement and pay back the return
10. Come into agreement and pay back the return

2. Complete a more detailed diagram that has five distinct processes, two for FastFit (Headquarters and the Warehouse) and three for WGD’s three departments. This diagram should also include the database associated with each WGD department using the cylinder symbol, there are three of these. Now fill in the flows from Q1 above. Then diagram all the flows of information that occur within FastFit and within WGD to support the processing of the order.

FastFit Warehouse
FastFit Warehouse

11
11

1,9
1,9

WGD sales department
WGD sales department

2,3,5,12,15
2,3,5,12,15

4, 6,10
4, 6,10
FastFit HQ
FastFit HQ

8
8
7,13
7,13

14
14

16
16

9
9

WGD Accounting
WGD Accounting

WGD Operations
WGD Operations

1. FF warehouse tells HQ when an order for a restock is needed 2. FF views WGD’s catalog