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Mkt640

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Unit2DB
Analysis for Marketing Decisions
Creating a Safe Environment for Nursing Mothers within Malls

Overview
Nursing mothers and mothers of small children lack a safe, easy and comfortable environment within the shopping centers for them and their young children to utilize during shopping. My service is to provide an area in the mall that serves as a nursing room and a play area for mothers and their young children. The provision of such an area would give the mothers and their kids a much needed place to care for the young ones without the stress that exists within the shopping centers.
Features
The area would be enclosed, requiring an electronic key for parents to enter, which would be available at guest services. This makes it easier for parents to relax without worrying that kids can escape the room while they are otherwise engaged. There will be several private rooms which will include more diaper changing areas for the babies. That would ensure that the parent would no longer have to wait on long waiting lines in restrooms for the use of the single changing station provided. A play area would be the center of this room where young children can play and unwind before the parents continue their shopping.
This service is different because it has what every mother wants when she takes her kids to the mall. The mall is not just a place to make purchases but a time to unwind and get away from home. However, kids do not see it as fun experience. They would rather play and not walk around or sit in a stroller for a long time. Shopping centers are equipped with restrooms but few have any areas designated to parents of small kids.
Legal and Ethical Implications
To provide such an area could lead to several legal implications. For any service, it is important to be aware of all governmental rules and regulations before its construction. (Winer, 2011).

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