...OK…So your tired of your current service provider. You’re tired of their sloppy customer service. Tired of having to speak to their discourteous customer representatives. Tired of receiving calls from unknown numbers in the middle of an important meeting only to hear “Kabhi Kabhi Aditi … ” being played and a mechanical female voice saying “Press 1 to set it as your callertune”. So…What would u want to do?? Change your service provider of course! Ah…but wait..you’re attached to your number! All of us are! Why change the number and put up with the trouble of having to remember a completely new one?? The solution to this seemingly never ending problem arrives in India, early next year in the form of Mobile Number Portability. Wondering what this is all about? Simple..you can switch between service providers without having to change your number and you can do this irrespective of the technology that you use. In other words, if you have a CDMA mobile and want to switch to GSM network, you can go ahead and do it with glee Of course, everything comes with a cost. But luckily in this case, the cost isn’t much high!! According to TRAI (Telecom Regulatory Authority of India), subscribers should not be charged more than Rs.19/- for changing their service provider. Mobile services will be disrupted for a few hours when the transfer is in process but this is again a minor hiccup. This service will initially be available only in metros and selected cities by early 2010. And thus...
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...INTRODUCTION OF TELENOR Telenor is an international company. For over 150 years, telecommunications has played a vital part in the development of modern Norwegian society and Telenor has been, therefore, playing a crucial role in the development of the Norwegian economy. Yet it has been now one of the largest mobile operators globally. Telenor is a pioneer in mobile communications. Manual mobile telephony services were introduced in Norway in 1966, as a forerunner to the automatic NMT system, which appeared in 1981. Its digital successor, GSM, was introduced in 1993, and third generation mobile network, UMTS, was launched for commercial use in 2004.1 Telenor, as it was previously called Norwegian Telecom which was established as a public corporation in the year 1994. A year later it changes its name to Telenor. Telenor has emerged as an expanding group. It has undergone massive growth and has operations in 12 markets around the world. From a strong national brand it has positioned itself as a competing international telecommunications brand. Telenor in Pakistan Telenor started its operations in Pakistan by 2005. Its major competitors in Pakistan were Mobilink and Ufone. Its brand rapidly got a favorable space in the minds of Pakistani people not only due to its initial brand awareness campaign but also because the overall telecommunications needs were skyrocketing. Also people here wanted competition so that the prices of connections would be lowered. Most...
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...Management Research in India: Roughly between March and June, business schools carry a vacant look. The first-year-going-on-second-year MBA batch leaves for its summer internships to the corporate world whereas the faculty gets temporary relief from teaching and can concentrate on the other vital role incumbent on them — management research. This essential mandate of a b-school to pursue knowledge creation has largely been overlooked by the public eye amidst the expression surrounding placement salaries and admission cutoffs. It provides a guide to what various leading academics think about their subject, explains why it is a topic of debate and provides some background to what you will be learning on your Masters’ or diploma course. It identifies the potentially significant contributions that can be made by Masters’ students to management knowledge through carrying out research projects, and discusses the need for a critical approach in all management research and thinking. • Mass Market: A mass market can be defined as a term used for the largest group of consumers for a specified products. A mass market is broad in nature and is not categorized by demographics. Mass market is the extreme opposite of niche markets. To explain a mass market, it can simply be compared with a niche market. A niche market is one where a very small market segment exists. Example – Tractors are a niche market. They are applicable only to agricultural lands But a mass market on the other hand...
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...CONTENTS Page no. 1. INTRODUCTION 2 2. OBJECTIVE OF STUDY 4 3. METHODOLOGY AND LIMITATION 5 4. BSNL- 4.1 ABOUT THE THE COMPANY 6 4.2 ITS HISTORY 6 5. THE STRUCTURE AND OVERALL STUDY 5.1 CAPITAL EXPENDITURE, 9 5.2 STRUCTURE 12 6. THE FALL OF THE GIANT- REASONS NOT ONE BUT MANY 17 7. STUDY OF THE FINANCIAL DATA AND THE REASONS FOR THE FALL 24 8. PLANS FOR REVIVAL 8.1 MERGER 30 8.2 DIVESTMENT 31 8.2.1. EMPLOYEES STRIKE 32 8.3 OTHER STEPS 35 9. FUTURE PROSPECTS 36 ...
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...Porter’s five forces analysis for the industry and also cover industry trends and driving forces Indian telecom industry ranked second in the world, is one of the rapidly growing and expanding industry with 1035.18 million subscribers. The growth in subscribers is dominated by the increase in number of subscribers in wireless mobile segment with a quarter growth rate in the tune of 1.66%(including wireless and wire line). The liberal and reformist policies of the Government of India have been instrumental along with strong consumer demand in the rapid growth in the Indian telecom sector. The government has enabled easy market access to telecom equipment and a fair and proactive regulatory framework that has ensured availability of telecom services to consumer at affordable prices. The deregulation of foreign direct investment (FDI) norms has made the sector one of the fastest growing and a top five employment opportunity generator in the country. Trends observed in Telecom Industry LTE to become mainstream in India; Indian subscripbers will adopt to 4G considering the affordability of prices and need for high speed data. This is even complemented by the growth in smart phone purchases | Public Wifi gaining traction in metropolitan cities as a part of Digital India | Smart Phone becoming integrated part of life, thus increase in the usage of data over voice | Intense competition foreseen in the telecom industry due to delayed M&A activities | Ease in regulatory...
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...Plans for Prepaid Mobile About bharti airtel | Investor Relations | Media Centre | Contact Us | Need Help search Prepaid Services Recharge online Features Tariffs Handset Offers Services Entertainment and Dow nloads Phone Backup Roaming Know More Reach Airtel Whats New Postpaid Services Gifting Service Blackberry Services Mobile Internet Settings Smartphones How to buy International Calling Instant help Mobile Number Portability I am interested Particulars/ Services Details Unit FR 21 (Welcom e Pack) FR 58 1 2 3 Home » Mobile » Prepaid Services » Tariffs Tariffs Below are the tariff plans available in Maharashtra and Goa Change region Maharashtra and Goa One Time charges, if any 21 Rs58 Local Nos Rs.10 talktime Rs58 talktime STD Nos NA NA ISD Free calls / SMS/ data transfer if any (included in one time charges)* SMS Nos NA NA Nos NA NA Data MB 50Mb 2G data for 30 days NA New postpaid mobile connection Your Name * : Your Mobile Number * : State * : SIM / Account Validity Regular Validity Regular Validity Tariff Validity (initial / promotional / base, if any)** 30 Days 30 Days Pulse Rate Secs / Min Per Sec Per Sec Call Charges Voice Video Voice Video On net (Airtel to Airtel mobile) Rs 1.2p/sec NA 1.6p/2sec NA Local Off net (Airtel to other operators) Rs 1.2p/sec NA 1.6p/2sec NA http://www.airtel.in/mobile/prepaid/tariffs ...
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...Issues in Bullet form) Out of these three, identify one core issue and the rest of the ppr will be around that issue. Rapidly dropping ARPU’s in lieu of GSM expansion (Average Revenue Per User) & henceforth CDMA operations taking a backseat Dynamic Regulatory policies Danger of getting into a Debt Trap, on account of its huge Capital Expenditure Plans Competition from established private players like Bharti Airtel & Vodafone & Government owned BSNL. III. External Analysis: One or Two Para's summarizing the exhibits for external analysis Indian telecom has seen phenomenal growth of close to 70% CAGR & recently crossed the 400 mn mark, as far as phone connections are concerned. This growth is primarily driven by mobile connections. However the rural India which accounts for 70% of India’s population, has a tele-density of close to 12% only. This represents huge growth opportunity. Indian Telecom Industry is placed between Government Regulation & Fair Competition. However off late the pull towards Competition is getting fierce. With new entrants like Unitech & Swan there would be on an average 8 operators per circle making going tough. Also the Government Regulating bodies like DOT & TRAI haven’t been prompt enough to bring in the changes. This is clearly proved as critical...
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...document may be reproduced in any form without the written permission of the copyright owner. Disclaimer The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document. Trademark List All trademarks mentioned herein are the property of their respective owners. These are shown in the document Trademark Information. 2/1551-FAV 101 72/4 Uen B | 2011-02-11 Contents Contents 1 1.1 1.2 2 3 3.1 3.2 3.3 3.4 3.5 3.6 4 4.1 4.2 4.3 Glossary Reference List Introduction Purpose and Scope Typographical Conventions General Common for all Traffic Cases Mobile Number Portability Community Charging Location Based Charging Notifications SDP Selection Subscription ID Independence Traffic Cases Real-Time Charging Services Offline Charging Services Voucher Refill and Enquiry 1 1 1 3 5 5 5 6 8 10 11 13 13 47 48 57 61 2/1551-FAV 101 72/4 Uen B | 2011-02-11 Traffic Cases 2/1551-FAV 101 72/4 Uen B | 2011-02-11 Introduction 1 Introduction This section describes the purpose and scope of this document, as well as typographical conventions used. 1.1 Purpose and Scope The purpose of this document is to describe exemplify signalling sequences for different traffic scenarios in the Charging System. The signalling sequence examples provided in this document are not meant to cover all possible...
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...is showing liberalism in case of telecommunication sector and opened its policies to award new licensees to new mobile service providers so threat of new entry is high. • As set-up cost is in billions of dollars so in this case threat of new entry is low, but there are companies who are working to achieve licenses and approaching PTA to know terms and conditions for this. • As for this business companies need a well established distributions and franchises network so threat of new entrant is high in this case. Bargaining Power of Buyers • Power of buyer is high in telecommunication sector. There are six market players and players are offering different packages at different prices and a situation of price war is running. Buyers have a power to buy any package which is suited to them. • Cost of switching from one company package to other company package is low. Hence, power of buyers is high. Bargaining Power of Suppliers • The power of suppliers is low in case of telecommunication sector. • But the fact is that numbers of suppliers are few in the market but they are competing in the market to make agreements with mobile service providers. Threat of Substitute Products • Government also gave so many land lines and wireless local loop licenses to different companies like PTCL wireless local loop, GO CDMA etc. these services in future will be like mobile phone services like they are planning to offer services a lot but currently they are offering SMS and CLI services...
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...Mobile Number Portability (MNP) is the ability of a mobile subscriber to retain his/her number when changing network operators within a country. Mobile Number portability is a key aspect of deregulation to ensure competition in the telecom industry. MNP is not a subscriber service. It is a network feature that allows the subscriber to keep a unique mobile phone number. The absence of MNP may give the existing cellular mobile operators a significant competitive advantage over new entrants in the market. MNP is the important mechanism to enhance fair competition among different cellular mobile operators to improve customer service quality. In Pakistan, mobile subscribers can broadly be classified into the following categories, depending on their satisfaction levels and loyalty towards the cellular mobile operators: • Subscribers who are satisfied with their service provider and are loyal to them • Subscribers who are neither satisfied with nor loyal to their cellular mobile operators • Subscribers who are satisfied but not loyal at all — such people tend to regularly shop around for better offerings and shift when one comes their way • Subscribers who are dissatisfied from their cellular mobile operators but still have to be loyal. There could be many reasons for this `forced' loyalty such as monopoly markets and unwillingness to change numbers when shifting and • Subscribers who are held hostages by their cellular mobile operators would be the main beneficiaries...
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...Topic 3 Switching Your Service Provider 3 Mobile Number Portability 5 1st Country to Implement MNP in South Asia 5 MNP Creates Vigorous Competition Among Players 5 Research Methodology 6 Data Collection 6 Sample Size 6 Objectives 7 Scope 7 DATA ANALYSIS 8 Demographic Characteristics of Respondents: 8 Hypothesis: 9 Regression 9 Most preferred service provider in Karachi 11 Kind of Service 12 Interpretation 12 Best Service Rater 12 Interpretation: 13 Consumer Loyalty to Brands 13 Interpretation: 13 FINDINGS: 14 Recommendations 14 Conclusion 14 References 15 Attachment 16 Questionnaire 16 Introduction All organizations have their hidden motive to increase the profitability. Successful organizations are attracting customers by raising their expectations and are delivering performances over and above the customer expectation levels. Successful organizations are investing heavily on promotion to increase the customer expectations and are devising their strategies to delight the customer. In customer satisfaction process, if the performance falls short of expectations, the customer is dissatisfied. If the performance matches the expectations, the customer is satisfied. If the performance exceeds expectations, the customer is highly satisfied or delighted. Long-run satisfaction leads to customer retention / loyalty. Pakistan Telecommunication Authority confirms that the total number of cell phone users in Pakistan have crossed the...
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...Challenges of mobile computing: An Overview Mobile computing encompasses a number of technologies and devices, such as wireless LANs, notebook computers, cell and smart phones, tablet PCs and PDAs. Basically, any electronic device that helps you organizes your life, communicate with coworkers or friends, or do your job more efficiently is part of mobile computing, the combination of wireless communication infrastructure and portable computing devices has put the background for new computing ,which allows users access information and working With each others, when they move. Mobility can find e the form of users moving between specific terminals in the world. The constraints of mobile computing: mobile device constraints: are small size according to its processor speed ,the capacity of storage space and monitor resolution. Network constraint: the network of mobile wireless is not full reliable when to compare wired. Mobility constraints: mobile parts are very important for each one , the storage is the one of which makes mobile to save a lot of information. Wireless communication is very hard to Automate as wired communication because of the interaction of surrounding environment with the message. Mobility is the capacity to alternate one position when connected to the network increases the stability of some information. Portability there is a lot of problems for moving mobile from one location to another such as low power can’t find enough electricity to charge your mobile, second...
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...Introduction A significant rise of mobile smartphone users throughout the world have been witnessed within the last few years. With the introduction of iPhone, Android, Blackberry and their rapidly growing applications, the popularity and growth of smartphones are increasing day by day with a significant percentage. According to a BBC report, one in three people in the United Kingdom use a smartphone. The worldwide usage and extreme popularity of mobile devices has created an essential industry for mobile applications and games that continues to grow extremely rapidly. There are tons of different kinds of mobile devices available now in the market and due to this availability, it is very important for a developer or a development company to target the right mobile platform and development environment. To maximize the sale or popularity of an application, cross-platform development is necessary and this is significantly important for mobile game or application development. Portability across different platform will definitely enhance a broader category of users. Over the years, development of mobile games involved hard work. Professional software developers and programmers were hired by companies to develop games and it also consumed a great amount of time to bring perfection in a game. But recently, it is seen that independent developers and also people with very little or no programming knowledge are building games and application on a regular basis and many of those...
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...Quality Attributes in mobile Web Application Development Axel Spriestersbach 1, Thomas Springer2 1 SAP-AG, Corporate Research, Germany axel.spriestersbach@sap.com 2 Dresden University of Technology, Germany springet@rn.inf.tu-dresden.de Abstract: This paper deals with a quality model for mobile web applications. The paper describes typical challenges in the development of mobile web application and decomposes the challenges into the quality of the ISO 9126 quality standard. This leads to an adjusted ISO model that focuses on those quality features that are important in order to assure the quality of mobile web applications. The proposed model may be used for analyzing the quality factors of mobile web applications, expert evaluation checklists and may be used for quality based content adaptation. Finally, the paper shows that challenges in mobile web application development may be solved by applying quality insurance methods to the development of those applications. Introduction The mobile Internet promised comparable flexibility and cost efficiency to the normal web. However, experiences indicate that the development of mobile web applications needs to consider special challenges in the areas of usability, development efficiency and runtime consideration. The major challenge of mobile application development is the heterogeneity of mobile devices and web browsers installed on the devices. The differences in the form factors and input capabilities strongly influence...
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... Rafique for taking pains in helping me grasp the existing work processes and at the same time making the environment cheerful to learn in. I would also like to particularly mention Mr. Aneef and Ms. Anjali for being kind enough to always offer a helping hand and a cheerful smile. Last, but far from least, I would like to profusely thank Ms. Priya S, for offering his constant guidance and motivation which helped me complete this internship programme with a gain in knowledge and experience and in a timely manner. Contents E‐ Commerce Industry in India Trends in B2B eCommerce Concerned Challenges Company Profile Buyer and Seller Deal Objective Of The Study Scope Of The Study Mydeals247 Mobile Application Introduction Approach To The Problem Introduction 1 Approach to the problem RQ/Hypothesis/conceptual framework Research Design Nature/design of...
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