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Module 6 Lab1

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To troubleshoot a network connection problem, try these steps first:

Open Network Diagnostics by right-clicking the network icon in the notification area, and then clicking Diagnose and repair.

Make sure that all cables are properly connected.

If you're trying to connect to another computer, make sure that computer is on and that you have enabled file and printer sharing on your network. For more information, see Networking home computers running different versions of Windows.

If the problem began after you installed new software, check your connection settings to see if they have been changed.

To check connection settings

If these steps don't solve the problem, look for a specific problem in the following table.

Problem

Possible solutions

Can’t connect to other computers or share files and printers on a home network

Make sure network discovery is turned on.

To turn on network discovery

Make sure you have shared the files or printers.

To share files and printers

If password protected sharing is enabled, you have two options.

More information

Make sure the computer that you want to connect to has at least one shared folder.

Make sure all computers are in the same workgroup. See Join or create a workgroup.

In addition to enabling file sharing, make sure you set sharing properties on the folder or printer you want to share.

More information

Go to the website of your router manufacturer to download and install the latest firmware for your router.

Can't connect to a home network (wireless connection)

Make sure the router and modem are turned on.

If you're using a laptop, make sure the wireless switch on the front, side, or back edge of the laptop is turned on.

If Windows doesn’t detect a network that you think is in range of your computer, open Help and Support and search for "Troubleshoot problems finding wireless networks."

Make sure the network

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