Monitoring of Performance
Table 1 of the appendices presents a work program to assist Management in keeping Bunratty manor on the course of success.
So far the hotel does not have a performance monitoring strategy for staff, guest satisfaction or measuring financial projections. Our performance monitoring plan shows different step they will be able to go through to get the feedback they require.
1. Completing performance evaluation of the "floor" staff: Every quarter the heads of department should do performance appraisals on each staff member to see how they are doing. This is also beneficial to the staff member, it lets them see where they should improve and where there strong points are.

2. Review salaries and other incentives of all the staff in the hotel: Due to the economic down turn the hotel has to be looking at each staff members salary, lowering salary is always a hard thing to do but using work incentives that will not necessarily cost the hotel that much but will raise the spirits of staff and give them a reason to work as hard as they can. They can implement employee of the month, Attendance incentives for employees could be something like certificates with "time offs" for the employee, these implementations will show the staff that yes in this economic downturn the hotel has to lower wages but that the hotel still will try its best to look after the staff.

3. Measure financial results against projections: This is key for the hotel to look at it will help them see if they are reaching their financial goals that they have set out at the beginning of the year. If they keep this going for every quarter they will be able contrast and compare the financial reports and figure out when are the low financial periods and what department they have to look at. this will let them decide if they have to have certain deals for certain quarters, where and