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Moss and Mcadams Accounting Firm

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Explain how you would respond if you were Palmer at the end of the case. If I were Palmer, I would have mixed emotions with Ruby Sands’s decision to move Olds to Crosby’s team at the end. On one side, I will be glad to see the change in management stance towards Olds time share among multiple projects. On other hand, I will be disappointed to lose good resource like Olds. I would have taken this opportunity to explain how difficult it is for senior accountants in the company to share their time between multiple projects. I would have requested management to investigate deeply into current situation and how the organization culture is the responsible for it. M&M is a result-driven organization and promotions are based on meeting deadlines, retaining clients, and generating revenues. Also, the promotion team makes its decision based on relative performance of the account manager in comparison to his or her cohorts (Gray & Larson, 2009, p. 83). This approach has discouraged teamwork and cooperation and has led to conflict and negative culture among the project teams. I would have taken this opportunity to discuss the delay caused by Olds to Johnsonville Audit project and to negotiate with management to allocate an extra resource along with Olds replacement. This extra resource will allow me to make up for the delays and meet the project deadline. I would have asked management to report this incident to promotion team and make it count in evaluating performance.
Discuss what Palmer could do, if anything, to avoid losing Olds. Conflicts are not uncommon in organizations. It is management responsibility to address them promptly. Palmer should have reported the situation to management immediately after the first occurrence. Palmer should have also asked for a meeting with all involved parties. This could have provided Palmer an opportunity to express

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