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Motivation in the Work Place

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a) Herzberg’s Two – factor Theory was developed by Frederick Herzberg, and deals with factors that can cause job satisfaction and dissatisfaction. These are categorized into:

1. Extrinsic (also called hygiene factors or Dissatisfiers). These do not cause motivation by themselves, but if they are absent they cause dissatisfaction. They include things like company policies, relationship with boss and peers, quality of supervision, salary, work conditions etc; and

2. Intrinsic factors (also known as motivators or satisfiers). These are needed to motivate employees to higher performance. They include things like recognition, responsibility, job satisfaction and other things related to the job itself.

b) People quit their jobs if the company they work for does not provide the intrinsic factors needed on the job.

Extrinsic: If their relationship with the boss is not encouraging at all, that will be a problem too. Absence of recognition given their efforts or achievements, will also be a cause for concern. c) How an organization or manager can put this theory into practice:

An organization or manager can effectively motivate their employees by first making such that the necessary hygiene factors are in place. Starting with salary, organizations should ensure that their employees are adequately compensated monetarily. Also providing the basics of getting their work done, like clean work environment, computers where needed, great policies etc will be a great plus.

Equally important, an organization should focus more on their people, know what intrinsic factors are important to them and implement it in their culture as much as possible. This will create satisfied and highly motivated workers who will in turn help the company’s growth.

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