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| Motivation, Stress, and Communication Assignment 3 | Organizational Behavior-Business 520 | Samantha Dowdy | Dr. Donald DeMoulin | 5/13/2012 |

State of Tennessee
Department of Intellectual Disabilities
Job Description Regional Program Manager
Profile Source: Management Professional-Director of Program Operations
Reports To: Executive Director
Classification: Salaried-Exempt
Department: Administration
KEY ROLES (Essential Job Responsibilities): Oversees operations and programs with primary concern for services, program development, and implementation of policies and procedures developed by the DIDD Central Office; which are designed to ensure that there is consistent application of services and supports across the State of Tennessee. Monitor of Intermediate Care Facilities (ICF/MR), Supportive Living, and Residential and Day Services Facilities throughout the state. Monitor of Evaluations and Surveying. Supervision of assigned staff.
WORK ENVIROMENT: Work is performed in an office setting with frequent interruptions. Requires excellent verbal and written communication skills. Ability to handle multiple tasks simultaneously. Ability to provide effective supervision of assigned staff. Ability to make sound judgments. Occasional travel required across the region.
ESSENTIAL JOB FUNCTIONS: 1. Oversees the implementation of services and supports provided by DIDD. 2. Monitor of surveys, guidelines and assessments throughout facilities in the state. 3. Participates in the development of department goals, objectives, and programs. 4. Monitor of state funded programs that offer Community Based, Residential, ICF, and Day Services and Supports to Tennesseans with Intellectual Disabilities. 5. Responds to program conflict, surveying, and court monitoring disputes. 6. Manage performance of assigned staff in achieving goals,

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