...TABLE OF CONTENT Introduction………………………………………………………2 Problem statement………………………………………………..3 Literature review…………………………………………………3 Analysis……………………………………………………….….6 Solutions……………………………………………………….…6 Reflection………………………………………………………..10 References…………………………………………………….…11 INTRODUCTION According to the 2014 sustainability report for Marriott International, the introductory remarks stated that, for a company to be a great leader in its industry, it has to possess a set of core values that inform every decision the company makes. Hence, Marriott’s core values have stood the test of time: putting people first, pursuing excellence, embracing change, and acting with integrity to serve our world. (team, 2014) Marriot has been a leading lodging company based in Bethesda, Maryland, USA, with nearly 3,900 properties in 72 countries. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. In January 16th 2014, the Marriott once again was named one of FORTUNE magazine’s “100 Best Companies to Work For”, it has maintained its excellent status of high performance as one of the only 13 companies that have appeared on this list ever since 1998 (Wiggins, 2014) In addition, this luxurious hotel has attracted and held most of its customers, employees and other stakeholders due to its rich commitment to Corporate Social Responsibilities (CSR). The legacy growing deep from its founders hiring a doctor and a surgeon to...
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...Motivational Strategies For years, maybe centuries, teachers have been motivating students with extrinsic or external rewards in the hopes of encouraging students to work more diligently in school. When that did not work, they would resort to some type of punishment. While rewards and punishment work wonders at curbing students’ immediate behavior, they do not cultivate an intrinsic, long-term desire to learn, behave and achieve (Daniels). Many students can be heard in the halls saying, “I hate school,” “School is boring,” or “Why do we have to come to school?” Many teachers have spent numerous hours discussing the lack of motivation among their students and trying to come up with ideas and strategies to get them engaged in the learning process. Some students will respond to the new ideas that make the classroom more exciting and the assignments more hands-on; others will not. Students are great at telling you what they care about and what they would like to do in the classroom, and we as teachers can learn a lot from them if we just listen! Researchers have spent many years, even decades, doing research on how to motivate students and they have developed a clear definition: to be motivated means to be moved to do something (as cited Daniels). Sustained motivation has to come from within a student; however, it can be influenced by external factors. Teachers cannot make someone motivated, but they can create a motivating environment. Creating a motivating environment...
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...Motivational Strategies Affecting Productivity PSY/320 Human Motivation Professor Sue Gannett Jan Bryan Motivational Strategies Affecting Productivity Page 2 A person’s inner motivation is what drives a person into waking up every single morning and look forward to another brighter day. It is almost impossible for one to declare that they are not motivated because, motivation does not in reality, depend on the achievements. However, productivity can mostly be attributed to the fact that motivation has played a major role in ensuring that there is increased performance. The very fact that one has chosen to wake up from bed and do something, is enough motivation. The only difference is that there are different levels of motivation. Some have high motivation to do what they are willing and able to do, while others have the motivation is to do as much as the minimum requirements. One way to have productive employees is to make sure your employees have everything they need to perform their work. This includes all supplies required, from what some might seem unimportant items such as office supplies to have access to information necessary to complete specific tasks. Workers are often frustrated when they have to waste time looking for the items they need to get their work done. You must also take steps to ensure workers have easy access to the things they need. For example, if the...
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...each point of motivational interviewing, why it was used, and whether or not it was successful. What was done well in this interview, and why? What would you have done differently, and why? Of the theories we have learned in this unit, which theory stands out in this interview? Where and how? “A client-centered and empathetic counseling style is one fundamental and defining characteristic of motivational interviewing. We regard the therapeutic skill of reflective listening or accurate empathy ... to be the foundation on which skillfulness in motivational interviewing is built ... Through skillful reflective listening, the counselor seeks to understand the client’s feelings and perspectives without judging, criticizing, or blaming ... The crucial attitude is a respectful listening to the person with a desire to understand his or her perspective” (Miller & Rollnick, 2002, p. 37) In this case, the Motivational interviewing refers to an interpersonal counseling or communication style rather than a specific therapy or set of techniques (Rollnick & Miller, 1995). This style is evident in the process of MET (Motivational Enhancement Therapy). The focus of this particular interview was on helping the client to overcome reluctance or ambivalence on his own, while allowing him to make positive changes in his approach to anger management. The therapy did not assume that the client wanted to change, but lead the client to own their need for change. The motivational interviewing assumed...
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...Motivation and Teams Case Study Case One: Two Men and a Lot of Trucks The first theory is I think plays in this study are the expectancy theory. I think this because her children believed in the hard work they performed would lead to rewards. This led them to buy a franchise of their own. Equity theory is also found in this case study due to the rewards that each child got due to their mother owning the business and rewarding them to work for her. Ms. Sheets also plays a role in the expectancy theory. She did believe that if she worked hard her business would succeed more than she would have expected. Ms. Sheets opened a Stick Men University that was used to train franchisees and movers how to properly move items and customer service. Case Two: Siemen’s New Boss The theory this case study shows is expectancy theory. I feel that Mr. Kleinfield displayed the characteristics of this theory. He came to the business young and with new ideas that would save the company money and the employees their jobs. It appears that the plant was costing the business more money than they expected or wanted to continue paying. Mr. Kleinfield came to the location and had to convince the employees to change their normal hours days and hours. He eventually convinced the employees to do as he asked which in time reduce production time and costs, which saved their jobs. He was open to questions by anyone in the plant, even the employee reps. He was there to show them that he was...
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...TOPIC: Attrition in organizations Group 7: Rahul Kumar Gupta: 12P157 Rajesh Choudhary: 12P158 Rajiv Gupta: 12P159 Rakshit Sharma: 12P160 Ravi Goel: 12P161 Ravi Kant Singla: 12P162 Attrition The reduction in staff and employees in a company through normal means, such as retirement and resignation is called attrition. Attrition leads to loss of key employees who have thorough knowledge of the company and its practices. Appointing new employees in place of old involves cost of recruiting and training them. Experience in a field is very important for better performance. New employees lack this and this might lead to some pitfalls during their work. If there is high attrition, it also results in a negative impact on new employees about the work...
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...Sarah Rose Management Skills Development: MGT 585-02W Fall 2013 Case Analysis Does this milkshake taste funny? George Steins’ Ethical Dilemma * Discuss all of the reasons why you believe George might act unethically and remove the filters, allowing the maggots to remain in the mix. The first reason George might act unethically is due to Social Learning Theory. “Analysis revealed that perceived learning opportunities were shaped, enabled, and constrained by a variety of social, cultural, structural, and process-related imperatives. This was manifested through two learning systems: (1) a formal learning system directly managed by the organization and (2) an informal system that was fostered through strong social networks and driven by the organizational culture. From this investigation, we posit a social theory of learning, which encompasses sharing knowledge and experience through social interaction” (O’Toole, 2011). This is an article for developing learned systems by the Australian Army in their ‘fighting for knowledge’ campaign to understand learned systems in a military setting. Using a focus group of over 150 armed personnel to understand some of the cultural and social systems enforced. Social theory is a theory that states that we learn through observation and our direct experiences with others (Robbins. 2013). The social learning theory is enacted by both formal learning systems, decreed through management, and informal social networks. In the case George is...
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...Business Plan Part 1: Preparation Describe an original idea for a product or service you think you can develop and sell. A service that I think I can sell would be motivational speaking. I can also develop and sell books. The most inspiring and successful motivation speakers are those with a personal story of success that can be passed on to audiences (Marsden, ehow.com). I know this because I am currently doing speeches now and will eventually author books. I choose this path because I have always been a talker. Every since a child, I have loved to speak in front of crowds. I would love to read the Sunday school minutes. I was then introduced to Toastmasters International Speaking Club and was advised of how well of a speaker I am. I did not believe it at first. I then begin to see it because people demanded me to speak so they could hear me. I decided I could make this a career, so I started speaking. Now I am four speeches away from having my Advanced Communicator Silver with Toastmasters. Once it is obtained, I will only have one more level to reach out of five, which is the Advanced Communicator Gold. I am also working on becoming an accredited speaker through Toastmaster. Once I become an accredited speaker, I will be able to charge for my speeches versus accepting whatever donations are provided. Once my speaking career takes off, I will venture off into authoring books. I think I can sell books because I am an excellent speaker and people will...
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...Whenever the term motivational speaker is introduced to a conversation, I instantaneously imagine an overly enthusiastic man, preparing to deliver the same watered-down, cookie cutter speech that has roamed the halls of every high school. Therefore, it was only natural for me to shrink back in fatigued anguish at the thought of having to endure the same torturous event in which I would be expected to appreciate with mock enticement. Mr. Christopher Taylor is a man of too many words and very little tolerance for ignorance. Walking into the room, the weight of his presence was awakening. Something about the way my older peers glanced at him with the up most respect sent a trigger alerting me to the significance of him. Although he sat patiently through his detailed introduction, his eyes focused around the room, seemingly categorizing each student into a database, well organized through years of practice. Light applause trailed him as he took a firm stance in the front of the ballroom. Deceptively, he began with generalized questions about how people perceive each other, trivial knowledge that determined little, other than the common sense of his audience. After a series of varyingly mediocre topics, Mr. Taylor quieted down and pondered to himself for a second, gaining his thoughts and deciding how best to approach the next topic, “How many of you are pre-med students?” he asked inquisitively. I was one of many of the proud students who raised their hands. Nodding in acceptance...
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...OL 125: Personal Development Plan – SWOT Analysis (Milestone Two) Student Name: Sheril Cunamay Date: May 20, 2014 Strengths (What do I do well?) | Weaknesses (Where can I make improvements?) | List at least 4 strengths here. Use complete sentences. * 1. I play piano real well. * 2. I am a great motivational speaker. * 3. I’m always very passionate about what I do. * 4. I am very self-motivated. | List at least 4 weaknesses here. Use complete sentences. * 1. I’m very shy. * 2. I’m sometimes over confident about things. * 3. I’m too emotional at times * 4. I am a workaholic. If I could work and not take a break, I would. Sometimes I lose sight of the more important things in life. | Opportunities (What kinds of things could I be doing based on my strengths?) | Threats (Where could I be using my strengths and talents more productively?) | List at least 4 opportunities here. Use complete sentences. * 1. I could be playing for my churches ministry when they go to sing at other churches. * 2. I could speak to those around me to be led to God through my motivational speaking. * 3. I could use my passion for others and music and teach those around me to turn to God through music. * 4. I could pursue to open up a new ministry that would show those people in the town that I’m in about God’s love. | List at least 4 threats here. Use complete sentences. * 1. I could be using my talents in churches. * 2. I could be using them at the children’s hospital...
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...Self-Assessment Results with the Employee Portfolio and Summary. Week 2 Assignment Reflection Summary Discuss the objectives for Week One and Two. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field. Write a 350- to 700-word summary of the team’s discussion. Week 3 Assignment Employee Portfolio Motivation Action Plan You are a manager for Riordan Manufacturing. You recently administered a series of assessments to your three employees to give you a better understanding of their different traits. You have begun putting together an Employee Portfolio for each employee. Now you must use the information from the assessments to create a Motivational Plan. Resources: University of Phoenix Material: Employee Portfolio: Motivation Action...
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...1. Describe the activities involved in strategy formulation versus those involved in strategy implementation. The strategy formulation refers to the process of choosing the most appropriate course of action for the realization of organizational goals and objectives and thereby achieving the organizational vision. The process of strategy formulation basically involves six main steps. The first step is developing a vision and mission. The key component of any strategy statement is to set the long term vision and mission of the organization. These are known that strategy is generally a medium for realization of organizational objectives. Objectives stress the state of being there whereas strategy stresses upon the process of reaching there. Strategy includes both the fixation of objectives as well the medium to be used to realize those objectives. Thus, strategy is a wider term which believes in the manner of deployment of resources so as to achieve the objectives. While fixing the organizational vision and mission, it is essential that the factors which influence the selection of objectives must be analyzed before the selection of mission. Once the mission and the factors influencing strategic decisions have been determined, it is easy to take strategic decision. The second and third steps are identifying an organization’s external opportunities and threats and determining internal strengths and weaknesses. These are to evaluate the general economic and industrial environment...
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...employees on their role within the grand strategy and define the most important action items and functional tactics that will produce the strategic success. The most important aspect of the implementation plan is communication. Nucor Corporation employs over 200, 000 employees between all the Nucor mills, plants, service centers, recycling centers, and all other subsidiaries. . The large disbursement of employees requires the company to create a solid communication system to ensure that every person is on the same page. This will create synergy within the organization and will allow employees at all levels to work towards a common goal. The objective is to keep employees focused on functional tactics and make sure they are rewarded for their contribution towards strategic success. Employee compensation, such as raises and bonuses, will be restructured to directly correlate with strategic objectives. This will give employees specific action items that will provide an explicit set of instructions for working towards the success of the strategic plan. Functional tactics can be defined as the short-term choices that will move the company towards its mission. Setting a precise deadline and corresponding milestones can help Nucor achieve its goals within a set timeframe. The final deadline for the current strategic plan is set for the end of the fiscal year 2014. Within this timeframe, a variety of milestones will be created to break the strategy into achievable sections. For example...
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...Riordan Manufacturing Team Building and Conflict Management MGT/311 October 28, 2013 George Beaini Riordan Manufacturing Team Building and Conflict Management Riordan Manufacturing is working to launch CardiCare Valve heart valves and in doing so is designing a new team to proceed with the product launch. The company is looking to use many current employees along with some new hires to build the team needed to manufacture this new product. The company will be using team building strategies to determine how to build the new team for this product and will also be looking at conflict management and conflict management strategies to handle any possible problems that may arise. Part I: Team Strategy Plan There are different strategies that can be used to identify employees for a team. It is very important that when putting a team together the people used have complementary skills and are able to work together. Reviewing employee files would be a good place to start. Looking at performance reviews and employee’s strengths and weaknesses can help to determine what people to use in the team for this new product. This will only work for the existing employees. With the new employees that are coming in to work on the project for the new product the data from the interviewing process and past job experience will help to determine how these employees can be best used in the new team that is being developed. There can be a variety of challenges that arise while developing...
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...Case Study - Harrah’s Entertainment, Inc.: Rewarding Our People Section I - Case Overview Harrah’s Entertainment, a fortune 500 and one of the largest casino entertainment companies had decided to move away from being a product based to more of a strategic marketingoriented company whereby tailoring its products and services based on customer data and creating a customer focused reward program. At the heart of Harrah’s reward program are its employees who would ultimately carry it out in the field. Therefore, to motivate and get employees energized, Harrah’s had instituted an incentive pay plan in order to rewardemployees in all its properties for improving overall customer service metrics. Harrah’s goals behind the said incentive plan were to implant a competitive mindset in its employees as well as to show that the employees are at the core of the company’s strategic customer focus plan. Through Harrah’s strategic customer reward program, the company gained the market share; however, it is not quite at the expected level. As such, employees in many properties did notget the incentive payout regardless of their tireless effort. This resulted in employees feelinglike their hard work was not recognized and that the management kept raising the bar on customer service goals. Harrah’s head of Human Resources was concerned that employeescould ultimately become discouraged which would result in a failure of the company’s new strategic plan on improving customer service...
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