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Mpo Assessment

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Submitted By beckzyflit
Words 654
Pages 3
Michelle Dawn Westwood
CJDA-141B
Managing People & Organisation
Assessment Task 1

Organisational goals are general goals that a company wants to achieve in the long term. These lead to picking out specific objectives, which are time specific and realistic in order to obtain these goals. Policies take goals and objectives into account when creating rules and guidance for staff and management to follow.
Goals
Operational goal
Controlling the company’s waste levels. Adrian did this by keeping records of all activity and promoting a team mentality to make sure mistake were spotted easily, therefore cutting costs and wastage.
Product goal
Creating specialist chocolates, enhancing them with local produce such as heather, honey, whiskey and locally grown fruit. Therefore offering a unique product.
Consumer goal
Making sure customers received orders on time and that there is enough supply for the demand.
Secondary goal
Developing staffs skills to ensure a high level of training and expertise run throughout the business.
Objectives
When the company ran into financial difficulties the objective was to pull the company from the brink of bankruptcy by appointing Amina from the bank to identify any issues that needed resolving and to help Suzy see where she had been going wrong. Amina made sure the business survived by paying close attention to the cash flow and waste problems Suzy had. (Ref case study)
Policies
The company’s management team made sure good teamwork existed within the company, they did this by ensuring staff were well trained and making sure moral was high throughout the team. They had tastings with staff and staff were encouraged to suggest names for new chocolates, ensuring that a positive work culture was created. (Ref case study)

Formal organisation
As a formal organisation J.O.C has clearly defined management and staff

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