seMPO Outcome 4
Nisa Local – Denny
Current Structure
The following is the current structure of the convenience shop Nisa Local in Denny, Falkirk. It shows the span of control that exists within the shop.

Manager

Assistant Manager

2 Till Supervisors - 2 Stock Supervisors - Head of Kitchen

6 Till operatives - 6 Sales Assistants - 3 Kitchen Assistants

The current format of the organisation is a flat structure. They have only 3 layers and people directly report to the above line for orders and tasks are delegated directly down a direct line of communication. There is 22 staff in total all operating different shifts throughout the shops opening hours. There is 8 people within the till department, 8 within the stock department and 4 in the kitchen department, there is less staff in the kitchen department as it is only open till mid-afternoon. The Manager oversees the running of the whole shop as a whole and will deal with the higher line authority tasks such as recruitment, discipline procedures, order levels, company finance and he will also be involved with the daily tasks but will delegate it down the span of control. The assistant manager is next down the line and will directly report to the manager and will receive delegated tasks to dispatch to the different departments. The assistant manager will also deal with ordering stock, orders arriving to the shop and setting up a weekly rota for the staff. The assistant managers responsibility will be to make sure the correct instructions are communicated to the correct departments in order for the shop to run the most effectively. The till supervisors will oversee the running of the tills in the shop, deal with any