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Mr. Bill

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Read and reflect on the assigned case. Complete this case notes worksheet. Submit these case notes by midnight on the Sunday before a new module begins and turn in a copy at the end of lecture. This preparation is intended to help you actively engage in the discussion in lecture and help you complete your Case Memo that is due after lecture. Each completed case notes will be evaluated on its quality (OB content, clarity of ideas, initial analysis) and timely submission. You will want to keep a copy (soft or hard copy) for your own reference after class as you work on the full case memo due 4 days after lecture. Grades are posted on Blackboard. Name & discussion section number:Jiafeng Xu (14737) | Case name:Engstrom Auto Mirror Plant: Motivating in Good Times and Bad | The case facts (brief summary; 2-4 sentences of what’s happening and who’s involved): * Plant manager Ron Bent and his assistant, Joe Haley faced low employee morale and motivation twice and Scanlon Plan, addressing the first crisis, failed to be effective in the second time. Bent’s company could not finish tasks on time and laid off employees during downturn. Scanlon Plan backfired since workers thought they deserved bonuses but actually not from management’s view. Solutions are needed. | The issues/potential main problem (main issues in OB terms related to the module): * Despite of positive reinforcement, no level of inequality was created to apply expectancy theory. The plan failed the reasonability test of performance goals and thus, created unfairness in bonus distributions (workers VS. supervisors). * Based on Hygiene Theory (Two-factor Theory), consistent and increased bonus could not continuously satisfying and motivating workers; less of it lighted disdain and suspicion of workers quickly. | Three questions or comments I want to make in class: 1. Why did those

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