M4 - Analyse the feedback received from the interviewer
In our mock interviews we were given feedback on the answers we gave. For my general appearance the score I got was 5/5 and the comment I got was that I looked really smart and that I took the interview seriously, even though it was a mock interview I believe that you have to make a lasting impression because my interviewer was from British Gas, if I applied for a job there in the future then it may put me in a better position as I have already made a good impression in this mock interview.
For my body language I also scored 5/5, the comments I got was that I made really good eye contact, this is important as it shows that you are engaged and listening also that you are interested in what the interviewer is saying as well as this another comment was that I appeared really confident, this is also a crucial skill to possess as if you appear confident then the interviewer will not have to push you to answer questions and develop your answers. If you appear confident even though you are nervous it will leave a good impression with the interviewer as you will seem interested and that you want to the job more than other people who have applied.
For the overall clarity of my answers I scored 4/5, the comments I received was that I gave really clear strong examples for each questions, the reason I scored 4/5 was because I did not always provide how I overcame the problems that occurred, in future interviews I will take this feedback and ensure that I provide how I overcame problems, this is important because it shows that you can use your initiative to overcome problems and ensure that you are providing a quality service or product.
The first question we was asked was ‘Tell me about a situation where you have had to deal with a problem?’ I was scored 4/5; I was scored this because I gave a clear example of when I had to deal with a situation while in employment with the Compass Group at Elland Road, and the reason why I scored 4/5 instead of 5/5 is because the interviewer had to ask how I overcame the situation. In future interviews I will tell the interviewer how I overcame situations to make sure that my answers are as clear as can be. The follow up question to this was ‘What did you learn from this? Would you do anything different?’ I scored 5/5 on this question as I suggested ways to overcome the problem like ask other members of staff to serve the customers. The interviewer said that my answer was a good answer as I stated the businesses aims which shows that I understand what the business is aiming to do, this shows that I am interested in the businesses objectives.
The second question I was asked was ‘What are your weaknesses and how do you seek to develop them?’ I was scored 4/5 because I gave a weakness and said how I was overcoming the weakness by not staying in my comfort zone, this weakness was that I am not a confident person, the example of how I said I am overcoming this was that I have started refereeing which has enabled me to become more confident as I am meeting new people of all age ranges on a regular basis. I scored a 4 instead of a 5 because I only said one weakness; in future I will say more weaknesses and expand on how I am overcoming these weaknesses.
The third question was the question I scored the lowest on, on this question I scored 3/5. This question was ‘What are your strengths and how will they help you in the future?’ I said that I am a respectful person, I respect company equipment and fellow employees, but as I did not state a specific example to when I have done this I got marked down as the interviewer wants to know when and how you performed this skill.
Question 4 was a question that I scored 4/5 on, this was because I did not explain in enough details how we dealt with problems that occurred when creating the event. The question was ‘Tell me about a situation you worked well in a group?’ The things I did well for this question was that I gave an example of how we dealt with the conflict within the team. The interviewer said after the interview that many other people would not have described how they ended the conflict and came to some sort of compromise.
Question 5 was an easy question for me to answer due to the fact of my footballing talent when I was younger. The question was ‘Tell me about something you are really proud of?’ I answered with signing the contract at Bradford City; this achievement was the highest when I was playing football as it made me feel like I was good enough. For this question I scored 5/5 this was because I went into good detail and showed that I had a set mind to achieve.
The final question was ‘Describe yourself in three words’ I answered with ‘Respectful, caring and determined’. In response to my answer the interviewer said those three words are perfectly suited to answering this question as it says a lot about the interviewee, as it shows that you will respect the company’s equipment and colleagues as well as caring for them. Also by saying that you’re determined it shows that you have the will to succeed.
In conclusion, I believe that in preparation for future interviews it would be useful to go over this feedback so that I can prepare answers and then explain my answers in full detail; this will show the interviewer that I am interested and want to be part of the company.