...COMPORTAMENTO 2.3 ABORDAGEM CIENTÍFICA/QUANTITATIVA 2.4 INTEGRAÇÃO DAS DIFERENTES ABORDAGENS 2.4.1 ABORDAGEM SISTÉMICA 2.4.2 ABORDAGEM CONTIGENCIAL 2.5 ANEXO - 100 ANOS DE GESTÃO 3 3.1 3.2 – AS ORGANIZAÇÕES CONCEITO O AMBIENTE DAS ORGANIZAÇÕES 3.2.1 O AMBIENTE 3.2.1.1. AMBIENTE INTERNO 3.2.1.1.1 NÍVEIS DE GESTÃO 3.2.1.1.2 APTIDÕES DOS GESTORES 3.2.1.1.3 PAPEIS DOS GESTORES 3.2.1.2 AMBIENTE EXTERNO 3.2.1.2.1 TRANSACCIONAL 3.2.1.2.2 CONTEXTUAL 3.3 OBJECTIVOS DA S ORGANIZAÇÕES 3.3.1 IMPORTÂNCIA DOS OBJECTIVOS 3.3.2 CARACTERÍSTICAS DOS OBJECTIVOS 3.3.3 CLASSIFICAÇÃO DOS OBJECTIVOS TEORIA DAS RELAÇÕES HUMANAS 4 – FUNÇÕES DA GESTÃO: PLANEAR , ORGANIZAR , CONTROLAR E LIDERAR 4.1 PLANEAR 4.1.1 PLANEAMENTO 4.1.1.1 ELEMENTOS DO PLANEAMENTO 4.1.1.2 QUEM DEVE PLANEAR? 4.1.1.3 POQUÊ PLANEAR? 4.1.1.4 ELEMENTOS DO PLANEAMENTO – DESCRIÇÃO 4.1.2 O PLANEAMENTO ESTRATÉGICO 4.1.2.1 CRESCIMENTO DO PLANEAMENTO ESTRATÉGICO 4.1.2.2 PROCESSO DE PLANEAMENTO ESTRATÉGICO ESTRATÉGIA E PLANO DE GESTÃO DE CARTEIRA DE NEGÓCIOS 4.2 ORGANIZAR 4.2.1 ESTRTURA DA ORGANIZAÇÃO 4.2.1.1 TIPOS DE AUTORIDADE 4.2.1.2 DELEGAÇÃO 4.2.1.3 PRINCIPAIS TIPOS DE ESTRUTURAS 4.2.1.4 DOENÇAS DAS ESTRUTURAS 4.2.1.5 COMO ESCOLHER UMA ESTRUTURA 4.3 CONTROLAR 4.3.1 TIPOS DE CONTROLO – MISSAÕ, OBJECTIVOS, 4.4 4.4.1 4.4.2 DIRIGIR MOTIVAÇÃO LIDERANÇA 5 OS DESAFIOS ACTUAIS DA...
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...racticeBriefing Notes: Best Practices in Professional Development Introduction A firm interested in increasing its employees’ skills and competencies while deepening their employees’ commitment to the organization should c onsider three interventions: the nature of the job, formal training and the mentoring/co aching process. This paper on best practices outlines the issues firms fa ce in developing programs in these three areas and disc usses which practices, program designs or methods firms should take up in response to these issues. The Job Research in firms suggests that younger professionals are drawn to two different kinds of firms: the firm with a great reputation in the field, and the smaller, often less reputable, firms that offer younger people a broader range of opportunities. They usually favor the former when they regard their first or secon d job as a way station to a longer-term career in another company or setting and want to garner the “halo” effect of having worked at a great firm. This phenomenon o c curs in other professional services as well. For example, many consultants are happy to go to M cKinsey for their first five years of employment even though the prospect of becoming a partner and then a director are quite limited, and the work itself is extremely taxing. Many firms, however, cannot rely exclusively on the limited supply of skills within the firm to create opportunities for learning and growth. Therefore, these firms must...
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...spreadsheet, or transmitted in any form or by any means—electronic, mechani cal, photocopying, recording, or otherwise—without the permission of Harvard Business School. MYRA HART MICHAEL J. ROBERTS JULIA D. STEVENS Zipcar: Refining the Business Model It was October 14, 2000, and Robin Chase was leaving yet another meeting with potential providers of capital for her fledgling venture, Zipcar. Chase was CEO and cofounder of the company, which she and Antje Danielson had starte d some 10 months before. The idea behind Zipcar—a sophisticated form of car sharing—was simple, yet potentially revolutionary. Chase and Danielson had conducted some initia l research during late 1999, and by the end of that year, the two had developed a business plan. They had incorporat ed in January 2000 and raised their first $50,000 from one angel investor....
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...experience in teaching, writing and examining, whilst covering the unit learning outcomes. They also include a wide range of learning features such as reflective activities, annotated further reading, and case studies. Reviews Studying Human Resource Management ‘Through the successful collaboration of the core modules of the intermediate qualification into one text, a valuable resource to both learners and tutors has been created. It enhances the continuing alignment of educational objectives and the CIPD’s professional development framework to deliver and develop outstanding HR professionals.’ Ian Chapman, CIPD course leader, Warrington Collegiate ‘This is a clearly written text which successfully bridges the gap between theory and practice. Coverage of the core modules of the CIPD Intermediate qualification is comprehensive and is a welcome addition to assist students in studying at this level.’ Dr. Margaret Inman, Head of Postgraduate and Professional Studies, Swansea Metropolitan University Developing People and Organisations 'With its clear overview of contemporary debates and rich in case material, this accessible book will help close the theory-practice gap with respect to people and...
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...THE ACCIDENTAL PRIME MINISTER THE ACCIDENTAL PRIME MINISTER THE MAKING AND UNMAKING OF MANMOHAN SINGH SANJAYA BARU VIKING Published by the Penguin Group Penguin Books India Pvt. Ltd, 11 Community Centre, Panchsheel Park, New Delhi 110 017, India Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, USA Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, M4P 2Y3, Canada (a division of Pearson Penguin Canada Inc.) Penguin Books Ltd, 80 Strand, London WC2R 0RL, England Penguin Ireland, 25 St Stephen’s Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Group (Australia), 707 Collins Street, Melbourne, Victoria 3008, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Group (NZ), 67 Apollo Drive, Rosedale, Auckland 0632, New Zealand (a division of Pearson New Zealand Ltd) Penguin Group (South Africa) (Pty) Ltd, Block D, Rosebank Office Park, 181 Jan Smuts Avenue, Parktown North, Johannesburg 2193, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R 0RL, England First published in Viking by Penguin Books India 2014 Copyright © Sanjaya Baru 2014 All rights reserved 10 9 8 7 6 5 4 3 2 1 The views and opinions expressed in this book are the author’s own and the facts are as reported by him which have been verified to the extent possible, and the publishers are not in any way liable for the same. ISBN 9780670086740 Typeset in Bembo by R. Ajith Kumar, New Delhi Printed at Thomson Press India...
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........................8 3. Theme Two: Factors that influence women’s access to decision-making positions —views from public administration, the judiciary and the private sector................................................................. 9 3.1. Representation of women in the public sector.........................................................................10 3.2. Representation of women in the judiciary...............................................................................12 3.2. Representation of women in the private sector .......................................................................13 4. Theme Three: Factors that influence women’s access to decision-making positions —views from civil society, trade unions, professional associations, academia,...
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...Bhathena, its founder and Managing Director, has been at work in creating an enterprise which has come to bear his distinctive v a l u e s . " The participant said that his company had excellent_ business relations with Wanson. He had also recently met Mr. Bhathena in a seminar organized by the B o m b a y Management Association and was greatly impressed by the latter's social conscience which, he felt, was r e f l e c t e d in each of his actions. The participant s a i d t h a t he w a s unusually m o v e d by Mr. Bhathena's remarks at t h i s seminar: "It is not possible for government agencies alone to t a c k l e t h e f o r m i d a b l e nation building problem. It b e h o o v e s men in i n d u s t r y a n d business, along with other professional men, to give a helping hand in uplifting the masses and uprooting mental poverty of the people which is at the root of our national rot. T h i s cannot be achieved unless men in senior management shed their patronising attitude of superiority towards lesser men w h o have not received the benefits of education and other pre-requisites of m e n t a l gr o w t h . " On return to Ahmedabad the casewriter decided to pursue this lead and learn more about W a n so n I nd i a and Mr. Bhathena. The Company as of 1976 Wanson India was incorporated as a private...
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...The UNOFFICIAL GUIDE to INVESTMENT BANKING Issued by CONTENTS MYTHS AND REALIT IES 6 OVERV IEW OF INVE STMEN T BANK ING INTRODUCTION 4 WHY AN UNOFFICIAL GUIDE TO INVESTMENT BANKING? 3 ASSET 8 MANAGEM ENT 12 GLOBAL BANKING FINANCE 10 GLOBAL MARKETS 16 HUMAN ES RESOURC 20 22 GROUP TECHNOL OG & OPERA Y TIONS LEGAL, RISK & CAPITAL 24 WORKING THE PROCESS TOP TIPS 28 30 GLOSSARY Why an “Unofficial Guide to Investment Banking?” The aim of this guide is to give you a fresh view of investment banking. A brochure is helpful, but can read a little like a catalog. We think you need to know what your life would really be like, challenging out-of-date myths and stereotypes, so you are able to make the most informed decision possible. This is an honest look at investment banking and is based on the experiences of people just like you, who have now gone through the graduate program and come out the other side with blossoming careers. It is the inside story of investment banking written by analysts for graduates, and you won’t hear this tale anywhere else. We’re going to tell you about all the divisions you could work for, what life’s really like for analysts and show you that there’s more to banking than pitch books, power lunches and pinstriped suits. And if you still want to go into banking once you’ve heard the inside scoop, we’ll tell you about how to get there and...
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...M01_FOOT0988_06_SE_C01.QXD 4/13/11 12:36 PM Page 1 CHAPTER 1 Introducing human resource management Objectives By the end of this chapter you will be able to: ● define what is meant by the term ‘human resource management’ ● understand the roles of line managers and human resource managers in managing people ● outline the range of activities with which practitioners of human resource management are likely to be involved ● demonstrate how human resource management can make a difference by adding value to an organisation ● outline some of the current issues facing HR managers. HRM? What’s it all about? This book is designed as an introductory text for students studying human resource management (HRM) either with a view to becoming HR specialists themselves, or for those who are starting or hoping to start a career in management. As you will discover, people management forms a large part of every manager’s job, whether they work in a large multinational organisation, a not for profit organisation or a small charity. Organisations also increasingly aim for all employees to be motivated and involved, so an understanding of the subject is important for everyone. As stated in the preface, we intend that you should become actively involved in your own learning as you progress through the book. Even though you are just beginning this subject, you may already have ideas about some of the topics that you are about to study and you may even have a general idea of the role and...
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...FOREIGN DIRECT INVESTMENT IN KAZAKHSTAN By Toxeitov Nurlan THESIS Submitted to KDI School of Public Policy and Management in partial fulfillment of the requirements for the degree of MASTER OF PUBLIC POLICY 2004 FOREIGN DIRECT INVESTMENT IN KAZAKHSTAN By Toxeitov Nurlan THESIS Submitted to KDI School of Public Policy and Management in partial fulfillment of the requirements for the degree of MASTER OF PUBLIC POLICY 2004 Professor Tony Michell 2 TABLE OF CONTENTS LIST OF TABLES .......................................................................................................(iii) LIST OF ABBREVIATIONS ......................................................................................(v) INTRODUCTION ........................................................................................................(vi) CHAPTER I. INVESTMENT AND THEIR PLACE IN ECONOMIC SYSTEM §1 §2 Definition of investments and their classification ................................................4 Foreign direct investments as the catalyst of economic growth (on an example of the various countries) ..............................................................7 §3 The international investment activity and her institutes .....................................16 CHAPTER II. INVESTMENT CLIMATE IN KAZAKHSTAN §1 §2 §3 §4 Appeal of economy of Kazakhstan to foreign investors .....................................22 Fixed capital investment in Kazakhstan by region ...................
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...PRENTICE HALL MA NAGEMENT INFORMATION SYSTEMS TITLES MIS: Brown/DeHayes/Hoffer /Martin/Perkins, Managing Information Technology 6/e © 2009 JessuplValacich, Information Systems Today 31e © 2008 Kr oenke, Using MIS 21e © 2009 Kr oenke, Experiencing MIS © 2008 Laudon/Laudon, Management Information Systems 10le © 2007 Laudon/Laudon, Essentials of Management Information Systems 81e © 2009 Luftman et aI., Managing the IT Resource © 2004 Malaga, Information Systems Technology © 2005 McKeen/Smith, IT Strategy in Action © 2009 McLeod/Schell, Management Information Systems 10le © 2007 McNurlin/Spr ague, Information Systems Management In Practice 7Ie © 2006 Miller, MIS Cases: Decision Making with Application Software 41e © 2009 Senn, Information Technology 31e © 2004 Database Management: BordoloilBock, Oracle SOL © 2004 Bordoloi/Bock, SOL for SOL Server © 2004 Fr ost/DaylVanSlyke, Database Design and Development: A Visual Approach © 2006 Hoffer/Prescott/Topi, Modern Database Management 91e © 2009 Kroenke/Auer, Database Concepts 31e © 2007 Kroenke, Database Processing 10Ie © 2006 Perry/Post, Introduction to Oracle10g, © 2007 Per ry/Post, Introduction to SOL Server 2005 © 2007 Systems Analysis and Design: Hoffer /GeorgelValacich, Modern Systems Analysis qnd Design 5'/e © 2008 Kendall/Kendall, Systems Analysis and Design 7Ie © 2008 Valacich/George/Hoffer, Essentials of Systems Analysis and Design 31e © 2006 Object-Oriented Systems Analysis and Design: ...
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...Kelly | McGowen | Williams C en ga Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States ge Le ar ni ng BUSN BUSN BUSN 6, 6th Edition Kelly | McGowen | Williams © 2014 Cengage Learning. All rights reserved. Senior Project Development Manager: Linda deStefano Market Development Manager: Heather Kramer Senior Production/Manufacturing Manager: Donna M. Brown Production Editorial Manager: Kim Fry Sr. Rights Acquisition Account Manager: Todd Osborne en C Printed in the United States of America ga ge Le Compilation © 2013 Cengage Learning ISBN-13: 978-1-285-88034-1 ISBN-10: 1-285-88034-X Cengage Learning 5191 Natorp Boulevard Mason, Ohio 45040 USA ALL RIGHTS RESERVED. No part of this work covered by the copyright herein LL RIGHT th repro reprodu ted, s may be reproduced, transmitted, stored or used in any form or by any means electro graphic, electronic, or mechanical, including but not limited to photocopying, scann di recording, scanning, digitizing, taping, Web distribution, information networks, a or information storage and retrieval systems, except as permitted under o t Section 107 or 108 of the 1976 United States Copyright Act, without the prior writ written permission of the publisher. pro For product information and technology assistance, contact us at Cen Cengage Learning Customer & Sales Support, 1-800-354-9706 For permission to use material from this text or product, submit...
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...POLITECNICO DI MILANO SCUOLA DI INGEGNERIA DEI SISTEMI CORSO DI LAUREA MAGISTRALE IN INGEGNERIA GESTIONALE LE INIZIATIVE INTRANET: ANALISI DELLO STATO ATTUALE E DELLE PROSPETTIVE FUTURE NEL SETTORE BANCARIO ITALIANO Relatore: Prof. Mariano Corso Correlatore: Ing. Fiorella Crespi Tesi di laurea di: Germano Mangia 767184 Federico Migliorini 765984 Anno Accademico 2011-2012 II Indice INDICE INDICE DELLE FIGURE INDICE DELLE TABELLE ABSTRACT SOMMARIO 1 IL CONTESTO MACROECONOMICO DI RIFERIMENTO 1.1 La difficile situazione attuale: quadro macroeconomico 1.2 La dinamica della crisi finanziaria internazionale VI IX X XI 1 1 3 2 IL SISTEMA BANCARIO ITALIANO 2.1 L’evoluzione del sistema bancario italiano negli ultimi vent’anni: il processo di concentrazione 2.2 Il sistema Bancario italiano attuale 2.3 Le caratteristiche del sistema bancario italiano 2.4 La Normativa bancaria 2.5 I Trend futuri 6 6 10 14 19 26 3 IL RUOLO DELL’ICT IN BANCA 3.1 Il ruolo dell’ICT nelle organizzazioni 3.2 Il mercato italiano dell’ICT 3.3 Il ruolo dell’ICT nelle banche italiane 31 31 33 40 4 LA INTRANET 4.1 Definizione di Intranet 4.2 I modelli di Intranet 4.3 Le funzionalità supportate dai modelli di Intranet 4.4 La Governance della Intranet 4.5 L’evoluzione della Intranet 4.6 Verso il Virtual Workspace 4.7 L’Intranet 2.0 4.8 L’Enterprise 2.0 71 71 73 74 75 78 79 84 85 5 GLI AMBITI DI INNOVAZIONE 5.1 L’ Unified Communication and Collaboration...
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...The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster Karl E. Weick . Reprinted from The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster by Karl E. Weick published in Administrative Science Quarterly Volume 38 (1993): 628652 by permission of Administrative Science Quarterly. © 1993 by Cornell University 00018392/93/3804-0628. This is a revised version of the Katz- Newcomb lecture presented at the University of Michigan, April 23-24, 1993. The 1993 lecture celebrated the life of Rensis Likert, the founding director of the Institute for Social Relations. All three people honored at the lecture-Dan Katz, Ted Newcomb, and Ren Likert-were born in 1903, which meant this lecture also celebrated their 90th birthdays. I am grateful to Lance Sandelands, Debra Meyerson, Robert Sutton, Doug Cowherd, and Karen Weick for their help in revising early drafts of this material. I also want to thank John Van Maanen, J. Richard Hackman, Linda Pike, and the anonymous ASQ reviewers for their he lp with later drafts. The death of 13 men in the Mann Gulch fire disaster, made famous in Norman Maclean's Young Men and Fire, is analyzed as the interactive disintegration of role structure and sensemaking in a minimal organization. Four potential sources of resilience that make groups less vulnerable to disruptions of sensemaking are proposed to forestall disintegration, including improvisation, virtual role systems, the attitude of wisdom, and norms of respectful interaction...
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...NTRODUCTION: AN INVITATION TO BOMBAY The envelope was hand-delivered to our house in Golf Links, Tan enclave in New Delhi whose name captured the clubbable lifestyle of its leisured and propertied Indian residents, soon after we had arrived in the middle of a north Indian winter to begin a long assignment. It contained a large card, with a picture embossed in red and gold of the elephant-headed deity Ganesh, improbably carried on the back of a much smaller mouse. Dhirubhai and Kokilaben Ambani invited us to the wedding of their son Anil to Tina Munim in Bombay. In January 1991, just prior to the explosion in car ownership that in later winters kept the midday warmth trapped in a throat-tearing haze overnight, it was bitterly cold most of the time in Delhi. Our furniture had still not arrived-a day of negotiations about the duty payable lay ahead at the Delhi customs office where the container was broken open and inspected-and we camped on office chairs and fold-up beds, wrapped in blankets. The Indian story was also in a state of suspension, waiting for something to happen. The Gulf War, which we watched at a big hotel on this new thing called satellite television, was under- cutting many of the assumptions on which the Congress Party’s family dynasty, the Nehrus and Gandhis, had built up the Indian state. The Americans were unleashing a new generation of weap- ons on a Third World regime to which New Delhi had been close; its Soviet friends were standing by, even agreeing with...
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