Individual Review Assignment

Date due 8th June 2012 COB (close of business)

~ 3500 words

This document presents a description of the company NATEPCO, a full description will follow below. NATEPCO is a subsidiary of NATONIA ENERGY HOLDINGS in the imaginary country Natonia.
You hold the position of CIO of NATEPCO and you have been tasked to prepare an IT strategic plan for the Managing Director of NATEPCO. Use thereto the following instructions to cover all relevant aspects:

Part 1
a) Sketch the Business Model for NATEPCO using the approach of Osterwalder. Make a short description (3-4 lines) for each of the 9 boxes and indicate (where possible) what kind of IT systems are being used in each.
b) Derive the business maxims for NATEPCO (maxims are explained in attached article).
c) Derive IT maxims relating to these business maxims (do not purely map 1-1).

Part 2
a) Identify what is wrong / lacking with operational and organizational governance in NATEPCO. Where does NATEPCO stand on the issue of LIKE and AS a business.
b) Identify areas of improvement for NATEPCO’S IT organisation in the area of organization, e.g. Committees, Processes, Roles & Responsibilities, Rules and Budget authority
c) Develop an IT Balanced Score Card for operational performance management of NATEPCO
d) Sketch a (high level) outline for a IT Balanced Scorecard for NATONIA ENERGY HOLDINGS.

Part 3
a) Suggest new IT technology relevant for this company / industrial sector.
b) Make an assessment of the maturity level of that technology.
c) If introduced what would be the impact on existing infrastructure? Would it require change in or adoption of new policies and standards?

Part 4
a) Give an indication what the value from such technology (part 3) might be: distinguish between efficiency and effectiveness. Indicate where the value would arise (if appropriate