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Negotiations - Highlander

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Negotiations 1

Highlander

Aroldo Solis Jr.

Grantham University

Negotiations 2

Highlander

In this scenario there are many situations that can occur. There will be several issues that will have to be discussed and there will be factors that will be involved in the process. In addition to the planning and preparation phase Michelle will need to decide what her strategy will be. Her strategy should be determined by research, information and data gathered. She will also have to address certain items such as monetary limits such as what your initial offer is going to be. Whether or not you are going to offer a down payment and if so what is dollar amount. What is the maximum amount that you are willing to pay for the vehicle. How much money are you expecting for your trade-in and what is the least that you will agree to. At what point are you going to disclose that you have a trade-in. Are you in the market for a new or used vehicle. In the event that you are interested in a used vehicle the manner in which proceed is going to be different than you would if you were looking to purchase a new one. There are many items involved in purchasing a vehicle whether it is new or used. Regardless of your financial status, it important that you approach this matter carefully. You want to be responsible in making this type of a purchase and you need to be firm when it comes to sticking to your plan. You must stay focused and most importantly do not allow the other party to sway you in a different direction.

Let’s discuss the trade-in issue just a bit more. I am not sure when it started but for some time now the salesman will usually ask if there is a trade-in involved in the beginning stage. I
Negotiations 3

Highlander

can only assume that the reason for this is that at that point the salesman is already working numbers in his head. This is going to have an effect on the negotiation. The salesman in all likelihood will immediately start thinking of way for making up for the amount that is going to be given for the trade-in. This brings up another issue. How much can we rely on the value that is being offered by the dealership for your trade-in. I am not suggesting that the person conducting the inspection is not fully qualified or not being completely honest. The fact is that this person is employed by the same dealership that you are considering purchasing a vehicle from. In my opinion it would probably be a good idea to get offers for your trade-in from other dealerships to make sure you are being offered a reasonable amount of money. I have never traded in a vehicle so I cannot speak from experience but I am wondering if the salesman does not ask about a trade-in up front and you choose not to mention it. What might happen if you are the verge of completing the deal and then you mention your trade-in. How is the salesman going to react and more importantly Is this going to be a show stopper.

Has Michelle received offers from other dealerships, if so, this is a critical issue that will have to be discussed as part of the negotiation. She may be able to gain some leverage by disclosing the other offers that have been made. It is extremely important that you do visit other dealerships as part of your research and information gathering. On a side note, I have heard in the past that the larger the city the better the deal. I do not know how much truth there is to
Negotiations 4

Highlander

that saying. I live in Texas about four hours south of San Antonio and about six hours south-west of Houston. I have personally seen numerous vehicles and heard testimony from individuals that reside in the same area where I live and have purchased vehicles in those two major cities. Visiting other dealerships will provide you with other options and assist you in formulating an alternative plan which should be a part of your strategy. Your alternate plan is important should you not be able to close a deal. You may choose to consider another type of vehicle that is similar, perhaps a vehicle that is slightly used, or if time permits you may want to continue searching at other dealerships you have not been. For some time now vehicles have been purchased via the internet. I’m sure this method of conducting business has its pros and cons like almost anything else. On a personal note, my step-son made two such purchases in the past and experienced a positive outcome on both occasions. In one of the deals the vehicle was delivered from Dallas which is approximately twelve hours away from where we live. Another thing that I found interesting about these purchases is that it took away the face to face aspect of the process which may make it easier to walk away.

Bottom line is that Michelle needs to prepare herself before entering into negotiation. Gathering information and data is vital if she wants to be successful. She must be able to cover all the bases and react appropriately when required.

Negotiations 5

References

http://www.enotes.com/homework-help/research-identify-discuss-advantages-disadvantages-451921

http://www.citizenvox.org/2011/01/21/regulations-are-good-for-consumers-and-business/

http://smallbusiness.chron.com/government-regulation-factors-business-2966.html

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