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Netflix Rise

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Submitted By lefred6
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Netflix in Action

The Netflix rise had many factors but the greatest was that the CEO Reed Hastings decided to invest in his streaming technology and did not want to follow the same business strategy that others used. It was this kind of innovative thinking that has made Netflix the conglomerate giant that it is today. This story is a great example of Management in action because like all businesses Netflix was a tiny company with very small revenues and within 5 years had a tremendous amount of growth, now it dominates the online streaming market.

Blockbuster was very successful for many years and a firm control over the market. With over 25,000 employees and over 8,000 stores and valued at $8 billion dollars in 2005 it dominated its industry. Since 2000 when only a few Americans had broadband, Hastings knew that cassettes would be a thing of the past. His mailing DVD system was good but he knew what the future would bring. He knew that he needed something universal and that would be user friendly. He had originally designed a box but it required 16 hours of download time and knew this would not be as popular and later abandoned that project. Once broadband became faster Hastings knew this was the perfect time to favor his online streaming creation. Blockbuster who was aware of this upcoming threat, decided to focus on sales and expanded its stores to sell other merchandise as well. Hastings took a different approach and wanted to save operating costs and decided no retail shops where necessary. The atmosphere at Netflix was very relaxed and friendly, as long as everything got done. This was a great tactic to boost employee morale that is also used by apple. Hastings also knew people hated paying late fees and went away from charging per transaction and decided a monthly payment would be easier and more attractive to consumers.

Within a span of five years Netflix and their new online streaming strategy quickly dominated the industry. Netflix completely changed the way we watch movies from home. Hastings took many risks investing into this new technology and it paid of greatly for him. He timed it perfectly, invested in the right kind of technology and cut down on his operating costs. Reed Hastings is a great example of how management in action can make a huge difference in a companies future.

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