Week Four- Netiquette Article Response Technology has evolved at lighting speed in the last 20 years. Companies have moved past sending manila interoffice mail envelopes to using company designed electronic mail systems to communicate with its employees. Additionally, the invention of smart phones allow us to have the internet at our fingertips. More and more universities offer online classes for distance learners. In the healthcare industry, many hospitals are using paperless charting systems to chart on patient records and doctor offices are also using paperless patient record systems as well. Also, many companies have developed their own intranet pages for employee use within their organizations. Since companies are capitalizing on the technological advancements, they also must be educated on the proper way to use these tools effectively. Netiquette is the term used describe the proper and polite way to behave while using an electronic device or engaging in communication or activities online (Brusco, 2011). Netiquette outlines rules that help people who use the internet and other technology, such as electronic mail delivery systems. Netiquette is not only confined to using emails. Netiquette also carries over into how we use our cell phones in public as well. Some of the ways suggested are being mindful of businesses that discourage cell phone usage while providing a service and monitoring the volume during phone calls (Brusco, 2011). The articles this week reflect a variety of ways that netiquette can influence our business relationships. Because much of our social and business interactions occur on the information highway, it is important that we learn how to properly conduct ourselves.
One of the most common communication tool used in business and social circles are emails. Emails are used in the business environments as communicative tools for