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Submitted By Mikkoyamaguchi
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Netsuites presentation

1. I am beginning my presentation with an explanation of Netsuite. The Mission Statement of Netsuite is to provide web-based integrated business systems with the power of traditional applications used by the world's largest companies, but at a fraction of the cost and complexity. Netsuite consistently strives to follow this mission and have proven longevity. It was actually founded back in 1998. They employ 1000 people across 9 offices.

2. Now I will tell you about CRM. CRM is a a necessity for any business. It is an integrated approach to identifying, acquiring and retaining customers with an overall goal of providing excellent customer service and experiences across all channels. CRM aims to provide more effective feedback & improved integration to better gauge the return on investment in these channels. Basically, CRM can be an extremely useful tool and NetSuite takes it to the next level with CRM+

3. Above all it is important to give you some information about NetSuite’s Sales Force Automation. NetSuite’s SFA can power any sales organization with the most integrated out of the box SFA capabilities available. Staying true to NetSuite’s exceptional nature, SFA can give your sales team total visibility into every aspect of the customer relationship, including support cases and even back-office information. Examples include contracts and inventory.

4. These are the main capabilities of SFA that ABC should focus on. I will further explain how these will help fulfill needs that you have, but first let’s go over the call 1 meeting.

5. Based on the results of Call 1 Meeting the company appears to be struggling with quite a few issues. For instance, productivity has dropped from 15 calls per month to 10 calls per month.
Also troubling is that sales are down 10% compared to market opportunities and there are customer

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