...Integrative Network Design Project, Part 1 NTC/362 September 9, 2013 Integrative Network Design Project, Part 1 Introduction Kudler Fine Foods is known for the retail Gourmet Foods. They have three locations in San Diego, CA. Those Locations are the La Jolla, Del Mar, and Encinitas. Kudler Fine Foods was first founded by Kathy Kudler in 1998. Characteristics and Components When looking at possible system failure we need to take into account Kudler’s current system. Kudler’s Fine Foods 3 offices have almost identical setups, Novel 4.11 for their servers, along with POS systems and their office site connectivity. They all use the same bus network topology for connection for their onsite connectivity. By using this computers connects to a central bus that runs along the entire network and the information is then passed throughout the entire network. Looking at each location their local area connection uses dial up modems which all of their computers connect to a database system that is housed within the company. Current Network Topology Using outdated equipment does have some several drawbacks. The company’s network also hosts many computers all of which runs on windows 98 as their operating systems. Each of the computers host in this network boasts a 56k modem that is only capable of 56k speeds to access out of the company’s network. With this kind of modem it does require an additional phone lines and with that means that the system is not always connected to the...
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...There are many considerations that have to be looked at in order to create a new network for Kudler Fine Foods that will allow the company to perform well in the current market, be able to expand and grow, and connect all locations together as well as keep each facility running at optimal conditions. In order for the new network to be successful consideration have to be taken in the use of LANs and WANs in the network, other wireless technologies used in the company, various other parts included in today’s data communication networks, and in the types of security used in all of these items. All of these items are important in building a network that will operate for the company in the manner that is required, help improve communication within the different stores of the company as well as the entire company, and allow for future network growth within the company. Kudler Fine Foods will require the use of Local Area Networks (LANs) in each of its facilities, Wide Area Networks (WANs) to tie each of the facilities together and to the rest of the world, and the use of other wireless technologies in order to be successful in the business world today. Each facility will use a LAN to tie all of its computers and systems together. The facilities will then be linked to each other and to other companies, such as vendors and general information like the internet, through a WAN. The entire company will also be using certain wireless technologies within the facilities to enhance work performance...
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...Kudler Fine Foods Service Request SR-kf-013 BSA375 Business Systems Development Abstract Kudler Fine Foods, an upscale specialty gourmet foods shop with three locations (La Jolla, Del Mar and Encinitas), has an expressed interest in the development of a Frequent Shopper Program to enable enhanced information management by tracking customer-purchasing practices. The information collected regarding customer purchase behaviors through the Frequent Shopper Program will improve the quality of Kudler Fine Foods’ product lines and reduce the quantities of perishables discarded. To increase revenue and customer loyalty, and as an alternative to providing discounts, Kudler Fine Foods has partnered with a loyalty points program to offer incentives for customer loyalty in the form of high-end rewards for shopping at Kudler Fine Foods. Customers will earn points with every purchase, redeemable for high-value gift items such as first-class airline upgrades, and other specialty items (Apollo Group, Inc., 2007). Facilitating this effort will require systems planning and selection as well as current and proposed systems analysis and design, in conjunction with systems implementation and integration, training, operations, and maintenance. Kudler Fine Foods Service Request SR-kf-013 Initiatives Outline Kathy Kudler, the founder of Kudler Fine Foods, opened her first gourmet food shop in 2003. Since that time, two additional stores have opened, and other locations in Carlsbad...
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...Kudler Fine Foods Service Request SR-kf-013 BSA375 Business Systems Development Abstract Kudler Fine Foods, an upscale specialty gourmet foods shop with three locations (La Jolla, Del Mar and Encinitas), has an expressed interest in the development of a Frequent Shopper Program to enable enhanced information management by tracking customer-purchasing practices. The information collected regarding customer purchase behaviors through the Frequent Shopper Program will improve the quality of Kudler Fine Foods’ product lines and reduce the quantities of perishables discarded. To increase revenue and customer loyalty, and as an alternative to providing discounts, Kudler Fine Foods has partnered with a loyalty points program to offer incentives for customer loyalty in the form of high-end rewards for shopping at Kudler Fine Foods. Customers will earn points with every purchase, redeemable for high-value gift items such as first-class airline upgrades, and other specialty items (Apollo Group, Inc., 2007). Facilitating this effort will require systems planning and selection as well as current and proposed systems analysis and design, in conjunction with systems implementation and integration, training, operations, and maintenance. Kudler Fine Foods Service Request SR-kf-013 Initiatives Outline Kathy Kudler, the founder of Kudler Fine Foods, opened her first gourmet food shop in 2003. Since that time, two additional stores have opened, and other locations in Carlsbad...
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...Upon reviewing Kudler Fine Food network, it has been determined that a major network overhaul will need to be conducted to make sure that Kudler is brought up to speed with the latest technology. This is very important because if Kudler is unable to keep up with the technological advances then the company will fall behind. Making sure that Kudler is not only able to keep up with the advances with network systems it is also important to install the proper systems so that no money is wasted. What is meant by this is that if the improper systems and storage units are installed to only handle data over the next year this is only going to force Kudler to spend more money in upgrades in the future. This is why it is vital to install the proper systems that will provide room for future network expansion without having to waste money on unnecessary upgrades. The following is a list of problem areas with the Kudler network: • 56K modems provide slow connections speeds • Host systems at all site running Window 98 – over 10 years old • Windows NT servers are at the Delmar and Lajolla sites – over 10 years old. • The XLS servers at the Delmar and Lajolla sites are running Office 97 – over 15 years old. • The Novell Servers at the Delmar and Lajolla sites are running this was released in 1994. – over almost 20 years old. • All sites have a stand lone ups system that will need upgraded to provide a redundant power...
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...INDP Final Kudler Fine Foods Network Design Project NTC 362 March 17, 2014 Introduction This paper will present the Final Integrative Network Design outlining the cumulative plan that Kudler Fine Foods has accepted and agreed on for implementation of the following: Final Network Design The integrative network design project for Kudler Fine Foods will include Transmission Control Protocol/ Internet Protocol (TCP/IP) will be used as a means of communication within a private network or the internet for Kudler Fine Foods network devices. Hypertext Transfer Protocol (HTTP) is used for transfer of multimedia files, video, sound, and text over the internet. Kudler Fine Foods will implement File Transfer Protocol (FTP) to download files, transfer files, delete files, copy and rename files from the internet as needed. Mesh Protocol will be used to connect all devices such as printers, computers, and scanners on the network. In a true mesh topology every node has a connection to every other node in the network ("Common Physical Network Topologies ", 2014). The network will consist of a hardware firewall blocking unwanted access from outside of the location. The next step is to set up a hub or switch that will connect all of the stores terminals. All of these terminals such as registers and remote locations such as warehouse will be hardwired with twisted pair CAT 5 Ethernet cable. The server will be located in a room in each store with the hub or switch. A wireless...
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...Integrative Network Design NTC/362 Integrative Network Design Project Kudler Fine Foods is one of the biggest and fastest growing food companies in the Unites States. Because of this fast expansion there are expected and often increased goals that must be done in order to keep all parts of the company working as they should. One of these areas that must be kept up to date and secured at all times is its integrated network. Again because of the company’s recent growth there will be challenges that will happen especially with the network so a good integrative network design must be developed in order to continue this positive trend both in present and in the future. Kudler Fine Foods is taking the next step to upgrade the existing infrastructure with new wireless technology which will provide a better communication link for not only all of the stores, but for all of the employees as well. Kudler Fine Foods wants to implement a new network design that will connect their three locations that is spreaded out across the U.S. With the new systems and servers the ability to maximize the company’s profits will increase overnight. This new inventory system will allow the stores POS systems to alert the warehouses to ship more products when they are running low automatically. This will eliminate the need of wasted man hours checking the stock. Using a Wide Area Network (WAN) would be the best choice for connecting the three locations together. They also want to implement a...
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...Frequent Shopper Program Robert Furmanek BSA 375 July 15, 2013 Karen G. Knox Kudler Fine Foods Project Charter Prepared: June 20, 2013 Project Name: Service Request SR-kf-013 Project Manager: Kathy Kudler Customer: Kudler Fine Foods Project Sponsor: Kathy Kudler Project Start / End (projected :) Project Overview Service Request Sr-kf-013 is the implementation of a Frequent Shopper Program at Kudler Fine Foods. The information system created will collect information of every purchase of a loyal customer, keep track of their purchases, and provide point systems for loyal customers to receive a discount on certain items. Objectives Kudler Fine Foods (KFF) was established in 1998 by Kathy Kudler. Kudler is based in southern California and offers a wide array of high-end food products and wines. Kudler has currently three locations (La Jolla, California, Encinitas, California, and Del Mar, California. KFF is interested in development of a project request for a frequent shoppers rewards program (SR-kf-013) that consists of a brand new system that will track their customer’s purchases through a frequent shopper program. This new tracking system will award Kudler’s valued customers with loyalty points that can be redeemed for sale incentives made through the company and its partnership with a variety...
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...Introduction Kudler Fine Foods is a local upscale specialty food store located in the San Diego metropolitan area. We have three locations (La Jolla, Del Mar and Encinitas). Each store has approximately 8,000 square feet of retail space located in a fashionable shopping center. We have the very best domestic and imported fare at every location. FSP Project Scope The scope of the FSP project includes all: * Hardware * Software * Infrastructure * Network Components * Documentation * Training Frequent Shopper Project Stakeholders The Project Management Institute’s (PMI®) Guide to the Project Management Body of Knowledge (PMBOK Guide®) expands this definition to include anyone who, “… is actively involved in the project, or whose interests may be positively or negatively affected by execution or completion of the project.” A logical first step to identifying project stakeholders is to look at possible stakeholder groups. In general, these can be sorted into three levels: Level 1 - Stakeholders within the project organization: Senior Management, Sponsor, Customer, Users The level one stakeholder defines the need and requirements for the project, and controls the traditional project constraints of cost, time, and scope (the “triple constraints”). This includes the organization senior management, the sponsor, and possibly others who, by their position, may influence the project. Senior managers approve and contribute resources to the project...
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...Kudler’s Fine Foods Frequent Shopper Program Daniel W. Burgess, Richard Rives, Darrell Crosson, Warren Johnson, and Antoin Jenkins Axia College University of Phoenix Requirements for Kudler’s Find Foods Frequent Shopper Program Introduction In an effort to maintain a competitive edge in the gourmet food industry, Kudler Find Foods will implement changes to the company’s infrastructure and overall networking capabilities to create a shopping program for our dedicated customers. A system analysis team has been created to meet this challenge led by Daniel W. Burgess, Vice President of Operations, Richard Rives, Director of Information Technology, Darrell Crosson, Director of Human Resources, Warren Johnson, IT Specialist, and Antoin Jenkins, Program Coordinator. The goal of the project is to provide our customers with the best processing methodology to complete error free transactions; generate feedback from users; and address any issues from customers by upgrading our customer service operations. The scope of the Frequent Flyer Program (Service Request Form, SR-kf-013) will entail low-level processes that focus on the business aspects of our IT department and the processes that involve a RAD (Rapid Application Development) system. The program will be able to operate on a global scale with operations in Asia, China, Japan, and South America. Upgrades to our systems will represent different approaches that streamline and improve the system and design processes...
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...SERVICE REQUEST SR-KF-013 - KUDLER FINE FOODS Service Request SR-kf-013 – Kudler Fine Foods Kent Alexander, Tracy Duncan, Elvis Rocha Jr, Eliseo Perez, Todd Ruggles University of Phoenix BSA375 Fundamentals of Business Systems Development May 10, 2010 System Development Phase I Kudler Fine Foods is committed on providing customer satisfaction to all customers that purchase products from all of affiliated stores. To better serve the customers, Kudler is interested in developing a system to track customer purchases through a Frequent Shopper Program to award loyalty points for redemption (Kudler Fine Foods). Scope To develop a Frequent Shopper Program (FSP) that will improve customer’s satisfaction, track purchasing activities from the customers, and offer high end product for redemption as a reward for shopping at their stores. Goal Under the new program, each customers purchase transactions will be recorded and reward points will be earned base on dollar amount spent per transaction. Once points are accumulated, the points can be redeemed for high end gifts, products, specialty foods (Kudler), or partnership services from vendor companies. With the new system implementation, Kudler Fine Foods will be able to add new value to customers; improve customer satisfaction, increase margin profits, customer loyalty, and have adequate management system to track customer’s spending habits at Kudler Fine Foods. The main key stakeholders...
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...accordance with Service Request: SR-kf-013, the design team at Team A Solutions has developed this proposal to define the scope, goals, feasibility, requirements, and data flow for Kudler’s Frequent Shopper Rewards Program that is being developed (Kudler Fine Foods, Inc., 2008). We have addressed the issues involving the schedule and budget of the program’s design, implementation, training, and support. The proposal will also discuss the network upgrades of software and hardware related to this new program. After the stakeholders are identified, their participation and approval will be needed throughout the project life cycle. About Kudler Kudler Fine Foods is a California-based high end food store chain. Their products are marketed in upscale neighborhoods and shopping centers. Kudler’s mission is to provide their “customers the finest in selected foodstuffs, wines, and related needs in an unparalleled consumer environment....and (they) will go to extensive lengths to assure that Kudler’s is the purveyor of choice for customers aspiring to purchase the finest epicurean delights” (Kudler Fine Foods, Inc., 2008). Kudler’s 2007 Sales Plan focuses on “increasing customer loyalty by offering added high-margin services, (new) programs to increase loyalty and profitability of existing customers, and to gain new high-margin customers” (Kudler Fine Foods, Inc., 2008). Stakeholders By identifying the project stakeholders, Kudler can ensure that the project encompasses all...
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...Kudler Fine Foods Shopper Program Name(s) University of Phoenix BSA/375 Fundamentals of Business Systems Development Faculty Date Introduction Kudler Fine Food is a local upscale specialty food store. Kudler fine food opened their doors in 1998 and was profitable within the first year. In 2000 the second store opened in De Mar and three years later their third shop opened in Encinitas (Kudler Fine Foods. 2005, 2007). Each store is similarly sized at 8,000 square feet, all in fashionable shopping centers. Their menu includes bakery and pastry products, fresh produce, fresh meat and seafood, condiments and packaged food, and cheese and specialty dairy products. Kudler Fine Foods has experienced success in its stores and now wants to expand on its business processes to include a Frequent Shopper Program. According to the press release located on Kudler’s website, the program will include several benefits for customers. Scope and Goals Customers who elect to participate in the frequent shopper program will receive event notifications, featured product notifications, sale notifications, exclusive offers on different merchandise, and discounts on the cooking and wine classes held by Kudler. Benefits for Kudler will include a better overall pictures of products their most frequent customers are interested in as well as increased revenue because they will have inventory more customized to their customers. Kudler’s overall goal for...
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...Kudler Fine Foods System Solution Kudler Fine Foods System Solution Kudler Fine Foods was started by Kathy Kudler in 1998 and is a premiere gourmet grocery store with three different stores located in Southern California for those savvy shoppers who are searching for the finest meats, produce, cheeses, and wine. Customer satisfaction and very little competition are Kudler Fine Foods biggest strengths. However, their biggest weakness is the fact that even Kathy Kudler is the owner of the company; she is the sole person responsible for order replacement, inventory, and all other major business issues. Geographic expansion of the store and store profitability will suffer if Kudler Fine Foods does not diversify into e-commerce, if an Enterprise System is not developed to allow managers and executive to access real time information concerning store locations, and if new inventory and order replacement procedures are not developed to provide all store locations with necessary inventories and the ability to order the specialty items that Kudler Fine Foods is known for. Kudler's New Organizational Structure Kudler Fine Foods will need to adopt a new organizational structure in order for the proposed system solutions to be effective. Kathy Kudler currently is a one person show; she is responsible for all store inventory control and purchases and she travels to each store on a daily basis to manage the stores. This method of management and inventory control...
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...Frequent Shopper Program Part 2 BSA/385 Jean Stimel October 2, 2015 Charles Steepleton Frequent Shopper Program: Technical Article Document Kudler Fine Foods (KFF) is a specialty food store chain in the San Diego, California. KFF contracted Smith Systems Consulting to develop the Frequent Shopper Program (FSP). FSP will monitor customer purchasing history and accumulate them as redeemable loyalty points which customers can use for gift items and other products or services available through external partner companies. The Sales and Marketing page section of KFF’s intranet site describes the strategic purpose of the Frequent Shopper Program. Smith Systems Consulting (SSC) provides information technology (IT) services and consulting, which include developmental solutions, IT integration, strengthening, analysis, design, and implementation (Apollo Group, 2004). SSC will submit a proposal to KFF that details the development processes of the FSP project. This paper is a technical article document that lists the project’s logical and physical models, which includes hardware, network, software, database, controls, and other development related tools. Logical and Physical Models Logical and physical models are representations of the key elements and processes of a software development. The logical model describes the processes, especially data, in as much detail as possible, without giving regard to how the system will be physically implemented. Logical data models...
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