...Local Customs for Business Etiquette in China and Brazil Submitted to DR. …. By Muhanned Al-Sharif Student at Prince Sultan College of Tourism Student #: 12-187 April 27th, 2012 Table of Contents I. Overview…………………………………………………………………………………………………………………………………… 1 II. Important Elements to know about when visiting any country to do business……………………………1 China III. Quick Background on China………………………………………………………………………………………………………..1 IV. Society and culture……………………………………………………………………………………………………………………..2 V. Business Etiquette. Do’s and Don’ts in meetings………………………………………………………………………...2 Brazil VI. Quick Background on Brazil…………………………………………………………………………………………………………4 VII. Society and culture……………………………………………………………………………………………………………………..5 VIII. Business Etiquette. Do’s and Don’ts in meetings………………………………………………………………………...5 IX. Conclusion………………………………………………………………………………………………………………………………….6 I. Overview: This report will give you a concise description of local customs when traveling for business purposes in China & Brazil. It discusses the aspects that are required in order to succeed in your business transactions and informs you of the negative actions that could affect your business and the future of the company. It is imperative for you to know the importance of knowing the countries local customs so that you don’t disrespect & insult your hosts and at the same time leaving with a good impression for yourself...
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...surroundings. Included in these agricultural tribes were the Mayans of the Yucatan, Totonac, Huastec, Zapotecs, Tlaxcalans, Aztecs, and others tribes. These tribes developed civilizations with highly structured temples used for religion, sacrifices, commerce, and their form of government. The Aztecs even used a sort of tribute system to collect taxes and treasures from conquered tribes. The well known symbol of the Aztecs was an eagle with a snake in its beak resting on a cactus. This Aztec symbol has become the national symbol of Mexico. In 1519, the Spanish explorer Hernán Cortés, sailed along the eastern gulf coast and anchored off the island of San Juan de Ulúa. Over 500 Spanish soldiers stepped foot on the land, bringing with them a new animal species never seen by the native tribes; the horse. This was the beginning of the Spanish Conquest and the fall of the great Aztec Empire that lasted from 1519 – 1521. During a second expedition, Cortés set sail for Cozumel. There he met fellow Spaniard Gerónimo de Aguilar who had been living with the Mayans because of a shipwreck. He became the personal translator for Cortés in native language...
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...Table of Contents 1. Introduction a. Economy b. Business practice c. Customs and Protocols 2. Meet and Greet Etiquette 3. German Management Style 4. Negotiations 5. Conclusion Abstract Cultural challenges will occur when taking an American base company to doing business in Germany. Risks will need to be evaluated and overcome relating to the startup of a business in Germany. To identify these risks major differences and incompatibilities between U.S. and Germany need to be identified to guarantee the successful start of a business. Identify and evaluated opposing customs and protocols, cultural differences in business environment and research any trade barriers. Examine Germany’s meeting and greeting etiquette their beliefs and feelings of personal time and how they coincide with business. Understanding Germans culture, manners, economy and business practices will give a clearer vision on what to do and how to present oneself during a business presentation. These will all be discussed in the following pages to give a better picture on the customs and cultures on business etiquette in Germany. Introduction: The largest challenge in starting a business in Germany is to understand the way they do business and what the workforce is like. Being able to adapt to the cultural aspects of doing business in Germany requires understanding who they are and how they work. Germany...
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...Commonwealth country with a dynamic economy. The most easterly of the Caribbean islands, it is just over three hours by plane from Miami, four and one-half hours from New York and eight hours from London. The Heritage Foundation, 2012) Once the merger has taken place and our new product line of tropical wines will be marketed and manufactured in Barbados the company and its C.E.O feel it would be beneficial to learn the ways of this lovely country as well as its people. Doing business in Barbados can be a very exciting turn of events but we must remember to respect their long standing customs and business etiquette. Barbadians have a tradition of politeness and civility, which is a legacy from their British influence and development. The island of Barbados is very densely populated and due to this the population live in very close proximity. So the tradition of politeness was developed to help avoid unpleasant meetings and confrontations. The citizens of Barbados are strongly enveloped in the use of manners such as always saying “Good morning” to people even strangers. For them it seems to be a way they earn respect amongst their peers and community. A very good note to make from our research it is best to avoid discussing political issues and racial topis when first meeting a Barbadian. This holds true for formal business meetings as well. It is best to let any topic that need political analysis or points made to come up later in the meeting(s). (Kent, 2013) They seem to appreciate...
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...Etiquette Etiquette is the way a person presents himself to others, being comfortable and making other people around comfortable. Knowing and using proper business etiquette is very important, because it can get you one step closer to your dream job or your dream client.Implementing proper etiquette and protocol skills into everyday life should be habit for everyone. After all, a person who displays proper etiquette not only feels good about himself, he also makes those around him feel important and respected. 1. Phone call Proper business phone etiquette can make a positive impression on your callers. It will help you and your employees create a business phone culture in your company that your customers and business associates will enjoy using. If your company does not require a scripted greeting, answer the phone with your name. Your caller may tell you his or her name after you provide yours. Or, the caller may start telling you the purpose of the call. If your caller does not provide his or her name in the first few sentences, ask for it. Knowing the caller’s name is important because it makes callers feel they are respected. 2. Email Right now, more and more companies have realized how important their email communications are. However, many companies send email replies late or not at all, or send replies that do not actually answer the questions you asked. Here are some tips that can make your company has the excellent email communication skills. An email reply must...
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...different aspects like etiquette, cultural, communication and so on. Therefore cross-cultural training is essential to the victory of the planned expansion into Latin America and East Asia. Communication In business, successful communication is the key to achievements and being able to relate to one another is important. Even in the same language, communication miscues can happen (Stoller, 2007). The way us Americans communicate is different in other countries. It is crucial in cultural communication to gain knowledge about ways to communicate so that it will be easier to interpret what others mean (Adler, 2008). The way people in East Asia and Latin America communicate is not the same as our country. Some people in their country are “collective,” the need for group affiliation (Ader, 2008). This is one of the six dimensions of culture in Adler. According to Adler (2008), each culture assumed things differently. In our culture we feel that we should worry about ourselves rather than the group (Adler, 2008). If we feel that something is wrong, we challenge it (Khols, 1984). Now, in East Asia and Latin American culture they are more focused on the group. They have the same question in their mind, “Is this what the groups wants?” If we go to their country with our mentality, things may go wrong. “Every day, deals are jeopardized or lost when foreign associates are offended by Americans unaware of other countries' customs, culture or manners, or etiquette” (Stoller, 2007). We...
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...China: Business Do’s and Don’ts Introduction In business, knowing traditions and customs of host countries is paramount when beginning or carrying out negotiations. I find one of our most consistent and influential competitors and business allies to be China. China has for many years been a major contributor in the role of technology. Chinese technology and manufacturers are a huge part of the international trading system in America. In this paper I will discuss cultural differences, negotiation tactics, traditional and non-traditional customs, and attempt to explain effective methods of communication in the business sector of Chinese culture. I will begin by comparing and contrasting the cultures of China and America, and continue, by implementing ideas for effective communication and ways of successfully conducting business with China. China has recently had an economic spike, and was reported in an article in the Huffington Post as doing better now than ever before: “China is still faced with many daunting challenges ranging from corruption to regional income gaps and environmental degradation. But China is indeed better than at any time in its modern history. The country is now the world's largest laboratory for economic, social and political experimentation. There is every reason to believe that China, which has a continuously adaptive political system, will reach its objective of becoming the world's largest economy in a decade's time -- with all the implications...
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...Business Communication Customs in Canada Presented to Professor D. A. Beaudoin, MBA Prepared by Claude D. Brooks February 14, 2007 Businesses, today, have gone global and many have formed multinational alliances. This globalization, along with technological advances, and the sheer number of companies dealing internationally has brought about a dramatic change in the way people from different cultural backgrounds interact. These cross cultural differences are most noticeable in areas such as in behavior, etiquette, norms, values, written expressions, oral communication, and non-verbal communication. If workers can understand their own culture, they are then better able to adapt to other cultures when communicating within them. Guffey states that another way to achieve intercultural proficiency is to recognize barriers and ways to overcome them (110). To effectively communicate across international borders, we must be sensitive to other cultures and avoid misunderstandings and contrary views resulting from the various intercultural differences (Guffey101). When communicating to international audiences, workers must also pay special attention to not only oral and written messages, but also nonverbal communication. Nonverbal behavior includes actions and behavior such as eye contact, facial expression, posture, gestures, and the use of time, space, and territory (113). As business communicators, it is...
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...Expanding Hybrid Car Business in the United Arab Emirates Jason Maasen Athens State University March 5, 2013 Abstract This paper examines the subject of expanding the business of Toyota Motor Company’s hybrid vehicle, the Prius. The company is looking to expand the sales area of the Prius into what has become a highly developed and strengthening country that is open to the world of hybrid cars. The country that Toyota is targeting is the United Arab Emirates. With its quick pace and solid economic system, Toyota Motor Company believes this to be a perfect candidate for expansion. This paper will go into why this expansion will be a success. Expanding Hybrid Car Business in the United Arab Emirates Toyota Motor Company is looking to expand its hybrid car sales into new areas. As a whole, hybrid cards are beginning to gain more popularity. With higher gas prices worldwide, hybrid cars use less gasoline with advanced technology. Also, being more environmentally friendly has become more of a necessity with loss of natural resources, talk of global warming and damage to the ozone layer. The United Arab Emirates is a target that Toyota feels would be the perfect situation to expand the Prius footprint. An analysis of international business in the United Arab Emirates shows a nation that is exploding with new culture and opportunities to expand. With an influx of new architecture and businesses, and a country that is working to improve its environmental standards...
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...cultural Difference Between Mexico & the united states 1 | CULTURAL DIFFERENCES BETWEEN MEXICO & THE UNITED STATES | | | | | | | | cultural Difference Between Mexico & the united STATES 2 ABC Porcelain Textile firm is expanding, and the need to increase productivity has been overwhelming. However, the cost to produce in the United States has showed a negative impact on the overall profit. In order to reach our goal of providing quality products, management has decided to explore manufacturing efforts in Mexico. In order to accomplish this goal, management has selected a team to go to Mexico and devise a plan of action. This assign has presented itself with many challenges. The assigned team members or I are familiar with the conditions or culture of Mexico. Therefore, extensive training will be needed to make this expansion lucrative and rewarding for the company. Our primary goal for this assignment is to become acquainted with the culture of Mexico by reviewing the culture, values, beliefs, and religion. In addition, to aid with the learning process, we will apply the skills outlined under the scholarly work of Geert Hofstede dimensions. We will them examine cultural dimensions that appear to stumbling blocks for us, and devise a plan of action to overcome the cultural differences. Since this is the first operation of possible expansion, we have determined that it would be feasible to employee a Mexican citizen that is knowledgeable...
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...become too old to support themselves, they may invite the youngest families to move and take over the conduct of household. At this stage in their lives, they enjoy a high status position. Individual Khmer is surrounded by a small circle of family and friends that form or the closest associates, those he would approach first for help. Family consisting of husband and wife and their children who are unmarried, is the most important relationship. In these units are strong emotional ties, security assistance if a problem, economic cooperation in labour, sharing of revenue and income, and contributions as a ritual obligation of the unit. In rural communities, neighbours who are often also his possible role. In rural Cambodia, the Khmer may develop a strong relationship-other than those to the nuclear family is a close and members of other friends local communities. Strong feelings of pride, village, district, and province-usually described Cambodian community life. In the world of technology today, Cambodian Cham ethnic community no longer has an active tradition of performing arts. Instead, the Chinese community associations in Cambodia has the lion dance team performs during the Lunar New Year and other Chinese festivals. Each of the hill tribes living in the Cambodian border has its own unique...
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...3. MARKETING & ADVERTISING Developing a Professional Presence • By yenhui • Feb. 1, 2012 • 2028 Words • 21 Views PAGE 1 OF 9 Professional presence Professional presence is a dynamic blend of poise, self confidence, control, and style that empowers us to be able to command respect in any situation. Once acquired, it permits us to project a confidence that others can quickly perceive the first time they meet us. The importance of making a good first impression A positive first impression can be thought of as the first step in building a long-term relationship. The Primary Effect The development of professional presence begins with a full-appreciation of the first impression. The tendency to form and retain impressions quickly at the time of an initial meeting illustrates what social psychologist call a primacy effect in the way people perceive one another. The general principle is that initial information tends to carry more weight than information received later. First impressions establish the mental framework within which a person is viewed, and information acquired later is often ignored or reinterpreted to coincide with this framework. The First Few Seconds When two people meet, their potential for building a relationship can be affected by many factors. Within a few moments, one person or the other may feel threatened, offended or bored. Assumptions versus Facts The impressions you form of another person during the initial contact...
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...Doing Business in Germany September 12, 2015 Doing Business in Germany Conducting business abroad in Germany introduces a different culture and different practices. Before committing to doing business in Germany it is important to consider factors such as differences in location, language, culture, meeting etiquette, negotiation styles and business protocol. If these considerations are addressed before hand a business endeavor in Germany will have a better chance of succeeding (Varner & Beamer, 2011). Germany is a federal republic located in central Europe. Germany is the eighth largest country in Europe after Russia, Turkey, the Ukraine, France, Spain, Sweden, and Norway. It is located centrally on the European continent and borders nine other countries: Denmark, the Netherlands, Belgium, Luxembourg, France, Switzerland, Austria, the Czech Republic, and Poland (Chow, 2015). With the biggest population of all the European Union countries, Germany’s population density is one of the highest in all of Europe at over 230 persons per square kilometer. The UK, Netherlands, and Belgium are the only countries in Europe with a higher population density (Chisolm, 2011). The official language of Germany is German. As would be expected, the majority of German citizens speak German (over 100 million people). Some minority languages in Germany include Danish, Sorbian, Frisian, and Romany. Turkish, Kurdish, Polish, the Balkan languages, and Russian are the most commonly spoken...
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...Country Analysis - Greece Bordering the Aegean Sea, Ionian Sea and the Mediterranean Sea in southern Europe,Greece is a country of mostly mountains with ranges extending into the sea as peninsulas or chains of islands. From wet winters, to hot and dry summers, greece is a popular tourist destination. With nearly 4.5 million people in the Athens area, Greece is populated with nearly 10 million people in which a parliamentary democracy exists. 300 people are elected whom form the parliament which conducts the legislative duties of the government.The political party collects approximately 151 seats in the parliamental duties of the administration. The president automatically becomes prime minster and then gets appointed to become cabinet ministers. The actual ‘president’ is elected by the parliament for a five year term. The current ‘chief of state’ is President Karolos Papoulias and the head of government is Prime Minister Antonis Samaras. As you are aware, Greece’s economy isn’t doing too well lately. Greece has a capitalist economy which means it has an economic system based on private ownership of capital. 40 percent of the countries GDP is accounted from a public sector. Tourism provides fifteen percent, in which we will discuss later. Between 2003 and 2007 the economy grew nearly four percent per year. This is partially due to the 2004 Olympic games which also resulted in an increased availability of...
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...sales and customer service associate with demonstrated ability to exceed performance goals, improve customer satisfaction, solve problems and build lasting relationships with superiors, internal, and external customers EDUCATION AND TRAINING * Everest University Currently Enrolled Sophomore Student Area Of Study- Associate 's Degree in Business Management Orlando, Florida 1-877-439-0003 RELATED COURSEWORK * Business | * Business Development | * Customer Relations and Service | * Applied Business Law | * Accounting I and II * Basic Critical Thinking * Introduction to Business * Computer Applications * Strategies for Success SALES EXPERIENCE | * Career Skills * Principles of Management * Fundamentals of Interpersonal communication | Third-key Sales Ass. Manager 5/1/2006-1/1/2009 www.ItsFashion.com Cato's Commerce, Ga Women's retail clothing and apparel store. * Consistently attained over 95% of all monthly sales goals for my store's district despite a turbulent economic market. * Sold 45% more up sells than any other associate from 2007-2009 * Provided high quality customer service to sustain customer loyalty and acquire new business. * Trained new employees on customer relationships, proper sales techniques, customer interaction, understanding computer system, and sales floor etiquette. * Maintained and updated...
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