Introduction
Good communication between patients and nurses is very important for the successful outcome of personalized nursing care of every patient. This is because the quality of care provided by nurses is, in numerous ways, dependent on communication quality that is present between the nurse and the patient. However, in order to attain this, nurses must be able to understand and aid their patients while showing courtesy, sincerity, and kindness at the same time. Nurses must also dedicate their time to the patient to communicate with the needed confidentiality, and must not forget that this communication involves individuals who are around the ill person (Webb, 2011). Therefore, the communication language should be well understood by everyone who is involved in it. Moreover, communication that is good is not only based on the physical capabilities of nurses, but also on experience and education.
Describe the circumstances of the interaction and the perceived impact on your interviewee
The interviewee in this case had sought the services of a nurse after she got recurrent urinary tract infections (UTIs). Despite getting treated with antibiotics every time she got the infection, the infection still recurred and she did not understand why. Therefore, she went to see a nurse so that she could have a discussion with her and eventually get to understand the reason behind her recurrent infections. The interviewee met with the nurse for the discussion at the appointed time and she got to communicate with the nurse about her concerns and the nurse addressed them. The interviewee admitted that the discussion she had with the nurse had some impact on her. In short, the discussion shed some light on some pros and cons of nursing communication demonstrated by the nurse.
Firstly, the interviewee perceived that the nurse lacked some skills in patient-centered