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Next Day Air Chapter 1

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Next Day Air Assignment – Chapter 1

1. Briefly describe the current state of NDAS’s office automation, system integration, and networking. Begin by explaining how each department uses information technology, what hardware it uses, and what functions currently are automated. Also assess which department is most in need of a network.

NDAS was established in 1985. The main objective with NDAS is to compete in todays growing market for overnight package deliveries. The current state of automation varies among departments. Computers are linked to a LAN that only attends for Sales and Marketing. The Accounts Receivable Department, led by Jane Van Dyke, is accountable for all billing and collecting, as well as payroll.. The minicomputer that the company was using was recently replaced with a microcomputer server. An asset to this new server offers databases for bad debts and customer billing. The Fleet Maintenance, however, has no computer competence. The management in that department made a decision to track all the essential information manually.

The remote offices currently communicate with corporate headquarters and each other via phone, fax, and mail. It is worth noting that there are desktop computers available in the remote offices, and a number of managers have laptop computers. Management realizes its need for regulating their systems, the equipment, and its procedures before any further networking can be proficient. The management also expect any of their systems to permit for development into other information technology areas of networking.

2. In view of the types of networks and future technologies discussed in this chapter, what kind of network would appear to be the most beneficial to NDAS?

The network that would appear most beneficial to NDAS is to enter the international package delivery to offer full provision to its main

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