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Nike, the Sweatshop Debate

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Submitted By claudiahernandez
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Claudia Hernández Rubio
Dirección de operaciones
Universidad San Jorge
GADE, 2013-2014

Case study: Nissan, planning for quality and productivity

4. How can just-in-time approaches ensure that production is synchronized with customer demand?

Thanks to a production line, perfectly constantly monitored and attention to customer order, where production is simultaneous to actual orders. Nissan process depends on the human ability of its employees and the accuracy of the machines that have the latest technology.

5. Why are Nissan workers trained to be multi-skilled? What is the impact on productivity?

Nissan workers are trained to develop a multitasking feature because this way, fewer workers are more efficient, streamlining the production process. This multitasking is beneficial for employees, and that having more responsibilities feel more identified with the company and hence trying to do their best work to excel in all tasks, while learning many things from different departments.

6. How does Nissan’s improvement culture enable the organization to be so productive?

The Nissan company is so productive is because such advanced technology with which it operates, using sophisticated robots with embedded computers to create a fully monitored production process and tried to minimize the number of errors. Although this process computerized, Nissan considered essential human work and therefore employees with a high degree of training so they can handle and understand very complex machinery, while Nissan considered essential responsibilities to their employees so that they feel motivated.

10. Why is Total Quality Management much more effective than end of production line inspection?

Because it is a key point for the working method of Nissan, because they consider it the highest priority to give the maximum quality to customers. In relation to this objective are focused on creating employees with great quality, for this you have to understand customer needs, considering all the quality process not just the end, establish priorities and educate all employees to work together and achieve the same common goal.

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