...And Then There Were None Agatha Christie ← Plot Overview → Eight people, all strangers to each other, are invited to Indian Island, off the English coast. Vera Claythorne, a former governess, thinks she has been hired as a secretary; Philip Lombard, an adventurer, and William Blore, an ex-detective, think they have been hired to look out for trouble over the weekend; Dr. Armstrong thinks he has been hired to look after the wife of the island’s owner. Emily Brent, General Macarthur, Tony Marston, and Judge Wargrave think they are going to visit old friends. When they arrive on the island, the guests are greeted by Mr. and Mrs. Rogers, the butler and housekeeper, who report that the host, someone they call Mr. Owen, will not arrive until the next day. That evening, as all the guests gather in the drawing room after an excellent dinner, they hear a recorded voice accusing each of them of a specific murder committed in the past and never uncovered. They compare notes and realize that none of them, including the servants, knows “Mr. Owen,” which suggests that they were brought here according to someone’s strange plan. As they discuss what to do, Tony Marston chokes on poisoned whiskey and dies. Frightened, the party retreats to bed, where almost everyone is plagued by guilt and memories of their crimes. Vera Claythorne notices the similarity between the death of Marston and the first verse of a nursery rhyme, “Ten Little Indians,” that hangs in each bedroom. The next morning...
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...Session 1 Krajewski Chapter 1: Using Operations to Compete • • • Operations Management ! systematic design, direction & control of processes that transform inputs into outputs Process ! activity(s) that transforms inputs into outputs Operation ! group of resources performing one or more processes Functional Areas of business (acquires!fin.!Resources&capital! for!input)! Finance* Material!&! Service! Inputs! Operations* (material!&!service!into! outputs)! !!!!!!!!!!!!!!Support!Functions! ! • Accounting! • Information!System! • HR! • Engineering! Product!&! Service! Output! Marketing* Sales! Revenue! (Generates!sales!of!output)! • • Process and Operations are influences by internal and external customers considering feedback Two types of Process ! Manufacturing and Service Manufacturing Physical output Can be inventoried Low customer contact Long response time Capital intense Quality easily measured Service Intangible output Cannot High Short Labor intense Not easily measured Core Process (within the Supply Chain) ! Set of activities delivering value to external customers 1. Supplier Relationship Process ! selects suppliers & facilitates flow of items into firm 2. New Service/Product Development Process ! designs & develops new S/P received from inputs received from ext customer specifications or from mkt in general (through Customer Rltnshp Process) ! 1! 3. Order Fulfillment Process ! activities required to produce and deliver S/P to external...
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