...Barbara Norris Case Analysis Synopsis Barbara month into a management position of a unit that is ‘Troubled’ she has had no experience in managing a large units which included managing, scheduling and budgeting. The unit is short staffed, stressed and there is a high turnover with a poor culture. Indicated by the 29 onetoone that were requested page 2 & top of 3. Worst performing unit John Frappewell (Nursing Director) needs her to ‘turn this unit around and do it fast’ could be used as a vote of confidence and a leverage point? Management have enacted a hiring freeze and stopped all overtime across the EMU Barbara has the benefit of knowing what good management looks likes with Betty Nolan her old mentor people / leadership skills (2nd last para page 2) and procedural performance reviews (top of page 3) Summary Notes Problems: The GSU has a history of less than effective management in the past (page 3 para2) Culturally poor collaboration and teamwork (page4) Performance review system is a “mystery” (page4) No clear communication (page4) Delegation process is unclear (page4) Over aching all this is the presence of the hospital budget cuts which makes a monetary solution difficult to enact. 29 one on ones requested on the first day does some up the feeling of resentment and negativity. Solutions Barbara clearly has an excellent grasp on what the issues are but the question is what to tackle first and where is the most benefit going to be. Her solutions...
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...As you are aware, Barbara Norris has recently been promoted as nurse manager in the General Surgery Unit (GSU) here at Eastern Massachusetts University Hospital (EMU). She has inherited a unit with the lowest employee satisfaction scores and highest employee turnover rate among all the departments at the hospital. GSU is known for its culture of confrontation, blaming, and favoritism. Additionally, the staff that has remained is dissatisfied, unmotivated and does not function as a team to deliver care. As a result of the lack of unity, GSU’s patient satisfaction scores, although average, have been declining steadily over the past few years. One of Barbara’s main objectives for accepting the position was the challenge to try to turn the unit around. While Barbara has a tough job ahead of her, she is off to a good start in showing the staff that she is genuinely interested in hearing their problems and concerns. The purpose of this memo is to analyze the main issues in the unit and offer recommendations to solve them. The Off-site In an off-site workshop that Barbara conducted earlier this week, the GSU staff revealed to her several problems in the unit. Megan Mahoney, who had only been on the unit for one year, expressed her disappointment with some of the senior nurses. She said, “You make me feel like I am doing everything wrong but won’t address me directly or in a straightforward manner” and “you said you were tired of me and all of my questions and called me a pest...
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...Term Paper Case Study: Barbara Norris, Leading Change in the General Surgery Unit Term Paper Case Study Hodges University HAS 3129 Professor Mary MacLaughlin 12/10/15 Table of Contents Introduction to the Case Study…………………………………………………………………………………………..1 Statement of the Problems………………………………………………………………………………………………..2 Generating Alternatives and Analyzing the Data……………………………………………………………….2 Selecting Decision Criteria…………………………………………………………………………………………………..3 Analyzing and Evaluating Alternatives and Action………………………………………………………………4 Recommendations and Implementation Plan…………………………………………………………………….6 Conclusion……………………………………………………………………………………………………………………………9 References………………………………………………………………………………………………………………………….10 Term Paper Case Study Barbara Norris: Leading Change in the General Surgery Unit Introduction to the Case Study Healthcare is defined as the maintenance and improvement of physical and mental health, especially through the provision of medical services (healthcare.gov). Most healthcare organizations have a mission statement that reads something like this: Our mission is to provide extraordinary care, where the patient comes first, supported by world class education and research. The job of Nurse Manager within such an organization is to help patients by managing the nurses who care for them. This includes fostering a work place where nurses respect each other and feel valued while providing quality care to patients and their families. “A nurse...
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...Realism and Naturalism Old Grannis and Miss Baker - Necessary or Needless? June 17, 2013 In "Frank Norris' "Drama of a Broken Teacup": The Old Grannis - Miss Baker Plot in McTeague", Donna M. Campbell disagrees with the critics that have argued that the Old Grannis - Miss Baker storyline in McTeague, is out of place and unnecessary. Rather, Campbell claims that the storyline is not deserving of the abuse heaped on it, and argues the alternate, that it is essential to the plot of McTeague, helping us both with the storytelling itself, and also with advancing the naturalistic nature and style of the stories of the other two couples in McTeague, Trina and McTeague as well as Zerkow and Maria Macapa. Campbell's main argument is that based on the two types of stories in the text, naturalistic stories as well as commonplace, "local color fiction", embodied in the actions of all three couples in McTeague, Norris is able to fully examine and explore what naturalistic writing is meant to entail. Using Norris' own words in his letter to Isaac Marcosson, Norris claims that he is writing a novel of "straight naturalism with all the guts I can get into it" (P. 48). According to Campbell, "Thus each pair of lovers functions on several levels: as representatives of varying social levels and codes of manners; as unwitting victims of the world of forces; as "owners" in several senses - of money, of passions, of restraint; and finally as characters in plots suitable to the differing...
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...Adventures with God Real Life Inspirational Stories 37 Allan David Weatherall Contents Introduction:.......................................................................................... i Chapter 1: Random Acts of Kindness....................................................1 Chapter 2: What is Eritrea? . ............................................................... 4 Chapter 3: The Power of Faith & Hope ............................................. 11 Chapter 4: Hey, Chuck Norris! . ........................................................ 14 Chapter 5: We’ve Been Expecting You! ............................................ 18 Chapter 6: On the Road to Jerusalem ................................................ 24 Chapter 7: Jerusalem . ........................................................................ 28 Chapter 8: But, I’m not a Catholic .................................................... 32 Chapter 9: America... here I come ...................................................... 37 Chapter 10: My Friend, John . ............................................................41 Chapter 11: Finding God in the Storm . ............................................ 45 Chapter 12: Trusting God in the War Zone ...................................... 49 Chapter 13: Jahzal . ............................................................................ 52 Chapter 14: The Steadfast Faithfulness of God ................................. 57 Chapter 15: Confrontational Love in the...
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...The Colorado Rockies just couldn't get anything conflicting with Bud Norris in his Dodgers debut. Norris pitched six in number innings while filling in for the harmed Clayton Kershaw, driving Los Angeles to a 5-0 triumph over the Rockies on Friday night. The privilege hander held the Rockies to a solitary and a twofold, and completed with eight strikeouts. Colorado got a runner to second just twice against Norris. The nearest the Rockies came to scoring against him may have been a fifth-inning fly ball hit by Brandon Barnes that Dodgers focus defender Trace Thompson got at shoulder level against the divider to end the inning. "He was in finished control without a doubt," Rockies administrator Walt Weiss said. "The cutter, slider, whatever you need to call it, was a decent pitch for him. The speed is still there. He was running it up to 96 now and again. He made a pleasant showing with regards to."...
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...The characterization of this passage makes it seem as if the narrator has a negative attitude toward McTeague. When the passage starts out with “news of his mother's death” and that “she left him some money but not much” , it sets a tone of pity. The author makes the reader aware of McTeague's aspirations and how he felt when he thought he had accomplished his goals. “When he opened his “Dental Parlors” he felt that his life was a success .” To McTeague he already achieved his goal of becoming a dentist. The reader is now aware that he does not have much to start his dream. The narrator is very descriptive on McTeague’s mentality and physical traits. He is described. as a young giant being “six feet three inches” and “moving his immense limbs,...
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...Elements of Naturalism In their stories Frank Norris and Stephen Crane use elements of naturalism to put you into the story and see what the characters are going through. The term naturalism describes a type of literature that attempts to apply scientific principles of objectivity and detachment to its study of human beings. Unlike realism, which focuses on literary technique, naturalism implies a philosophical position. Frank Norris and Stephen Crane are key authors that used this way of writing. In Frank Norris’s story Fantaisie Printanere(921-927) this story shows naturalism by highlighting characters’ actions that were based on environment and experiences, not their free will. In the story it talks about how McTeague and Ryder were both drove to start drinking because of the past where they had basically failed. The book says that “McTeague had once been a dentist, and had had “parlors” up at the respectable end of the street. But after a while the license office discovered that he had no diploma; in fact, had never attended a college of any sort, and had forbidden him to practice. So McTeague had taken to drink. Ryer, some years back, had been a son of small stock-dealers on the outskirts of Butchertown, and had done fairly well until the Health Board reported him to the Supervisors because he had fattened his hogs on poultices obtained from the City and County Hospital. The result was a lamentable scandal, which finally drove him out of business. So Ryer had taken to...
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...Alex Hollingsworth Helen Driver Literature 221 November 20, 2014 Magnus Derrick: The Governor As the leader of the farmers’ defense league, Magnus Derrick has many troubles and hatred from many others within his league. His dialect is short of a redneck that we see today because of his short worded phrases and cut down words that only the people in his community can understand him. The governor has the features of an athlete even at his age, and his sons’ are two of the different kinds that he likes to describe them in many ways short of very descriptive. He tends to fit just right in to the community, the valley of farmers, with his sense of argument means to get what he wants no matter the consequences and in turn makes enemies like a leader of a gang or rebel group. Magnus is just like many other American’s during his time and beyond, the follow the rule of law. Almost sixty years old, Magnus Derrick, an all-American politician and leader that always commands his presence like a military officer, gambles his principles and way of living to his own ruin through the use of the enemy’s bad means for his good cause in the form of rebellion. One way that Magnus portrays as an all-American, is not just the fact he is a farmer but he knows how to talk and negotiate like an American. He tends to smile a lot and talks easily to strangers and shares personal stories like any other American would. Another attribute of The Governor is his ability to be polite to anyone by shaking...
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...Hey guys! Lots of websites, blogs and articles tell you how to dress up well, but a few on what not to wear :-) Let’s have some fun! Everyone wants to look good, whether it be at office or an amusement park. Browse clothes, apply makeup and you are all set to go! But sometimes, getting ready in a proper way may be arduous. The “Box Trolls” It is necessary to press your outfit to look neat and presentable. Don’t overdo it. Well you need not press your dress too much! Sometimes a few wrinkles on your dress looks better :-| box Yoo-hoo. Welcome the new Box-Troll. The “Belt Hanger” Belts serve to keep your pants in their place and make you feel more comfortable; not to hang you till death. office wear Please wear a “flexible” belt that rests on your hips. The “drop dead crotch pants” These pyjama pants that look like an ‘accordion’ were recently made famous by Justin Bieber. It was a disaster. I guess that’s obvious, isn’t it? guys_ofc1 I would suggest men to stick to the regular pants. “Gruesome GRU” Unless you are aiming to become a villain, like Dr. Gru; do not try the huge puff sleeve blazer. Also, opt for a less ‘distinct’ pair of socks. This picture reminds me of Dr.Gru in the movie “Despicable me”. Gru He looks more stylish than the one above. “Popcorn buttons” An ill-fitted shirt makes you look less professional. Wear shirts that fit you right. Not too tight. tight_shirts Beware! These buttons are like popcorn, ready...
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...The novel “Octopus” is tells of a conflict that is between wheat ranchers and the Pacific Southwestern Railroad (P&SW). The novel having been set under California context, Frank Norris, the author of the novel, has used various characters in the novel that depict the true nature of Americans. There are various characters that depict or represent the nature and mindset of Americans as depicted in the novel. This paper shall use Presley, a character in the book, to explain how he represents the nature of Americans in his personality as depicted in the book. Presley is the poet who is visiting the ranch which is owned by one powerful Magnus Derrick. Presley is true representation of the nature of Americans because of his ambition in life. Presley is a very determined poet who is strongly guided by his strong will and desire to write a poem. The novel depicts Presley as a dreamer and an ambitious person. Even when Presley meets people on his way with their stories of misfortunes, Presley remains focused and strongly grilled to his dream of composing a poem. The nature of Presley being ambitious and having a dream goal makes him have an American character (Kerrigan & Michael, 120). Americans in the country and also those in Diaspora have strong ambitious nature. Americans are known for their “dreaming” character and their strong will and desire to succeed in various objectives they have in life. The nature of Americans is that they like being driven by specific objectives and goals...
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...Everyone has things that they excel at. Every single person is extremely blessed in at least one aspect of their lives, and right now you’re probably thinking, “Where is this kid going with this?” Well, I excel in two things, being pro, and being a boss. Being pro is the ability to be more than amateur, and being a boss is better than being an employee. People like to say that they are a boss with no real reasoning behind it, but I’m here to tell you I’m no sham, I am indeed, a boss. I run things around here, when people need something done they come up to me and say, “Hey boss, I need something done” and I just say “What’s up, or what’s that? Sounds like I already finished it.” That’s how expediently I tend to matters of importance. Another boos like quality I have obtained over the years is the ability to build things. Not just material buildings, but social pyramids can be constructed at my will. I run my lunch table and the order that they go about their business, where they’re located and even who gets to talk in what order. Also I can build an elevator, BAM. I would like to close my boss qualities with the fact that I’m a boss because all my b*tches love me, you aint f*cking with my dougie. I am a pro. What am I pro at? “Everything” so say Mrs. Trotter of Hays High School. I’m a pro at all things ranging from sports to Pokémon, and face it, who doesn’t love Pokémon? I’m so pro that people often times ask me how I can possibly maintain my...
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...With these developments, it is obvious that conflicts between parties of different nationalities occur and liability to tax on income of foreigners especially among those engaging in trading venture. Whilst the laws affecting domicile and residence may be sufficiently settled, it is paramount for courts to pursue a detailed analysis to ascertain specific preliminary issues so as to avoid controversial rulings. Courts often handle numerous financial cases that involve what can be best described as foreign or international elements. In such cases, court must decide whether it has the jurisdiction under the Family Law Act 1975 to make a decision on such cases. In the event that it is determined that the court is invested with the jurisdiction to determine the case, the court has to consider whether there is a system of law in foreign country that also has the jurisdiction to handle the case. As it was addressed in the case Attorney General of New Zealand v Ortiz [1984] AC 1, these benefits and costs to either party if the case resolution is made in foreign country as compared with the apparent country should also be a subject of concern. [1] Legal systems in most countries around the world adopt community property regime, which takes effect at the inception of marriage or at the time of divorce. For instance, California and Massachusetts in the United States have adopted community property regimes that support equal division of assets upon divorce. However, this provision...
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...Adapted from Bernhardt & Kinnear (1988). Cases in marketing management, pp. 6-16. Plano, TX: Business Publications, Inc. Pay careful attention to the following points. They are often used by instructors to evaluate either a written or oral analysis. 1. Be complete. Each area of the situation analysis must be discussed, problems and opportunities identified, alternative presented and evaluated using the situation analysis and relevant financial analysis, and a decision must be made. An analysis that omits part of the situation analysis or only recognizes one alternative is not a good analysis. Second, each area must be covered in-depth and within insight. 2. Avoid rehashing case facts. Every case has a lot of factual information. A good analysis uses facts that are relevant to the situation at hand to make summary points of analysis. A poor analysis just restates or rehashes theses facts without making relevant summary comments. 3. Make reasonable assumptions. Every case is incomplete in terms of some piece of information that you would like to have. A good case analysis must make realistic assumptions to fill in the gaps of information in the case. For example, the case may not describe the purchase decision process for the product of interest. A poor analysis would either omit mentioning this or just state that no information is available. A good analysis would attempt to present this purchase decision process by classifying the product and drawing upon real life...
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...are given. It is understandable then that we should seek out more opportunities to apply our skills and make more positive impacts within our jurisdictions. It is this general attitude that led us to get involved in investigating cold cases. How We Got Started Mark had, for several years, been consulting with our Coroner’s Division as a forensic anthropologist. During this time he came to learn that there were numerous coroners’ cases in which the identity of the decedent was unknown. These cases were kept in three-ring binders on a shelf in the Sergeant’s office. Over the years, in the course of this forensic work, we would discuss these cases and the progress that was being made on them. The conversation usually ran along the lines of us asking “any luck with that 1980 homicide victim?” and the sergeant answering “well, we’ve gotten so many new cases that I haven’t been able to even look at it yet.” This went on for a few years and through two different sergeants. One day we, as a crime analysis unit, were brainstorming about how we could broaden our “client base”, as it were. We had been successful in integrating ourselves into our Investigations Bureau and had been involved in numerous major cases. And, of course, we had always been active in producing tactical and strategic analyses for our patrol personnel. But we knew that we could be doing more, particularly given the size and responsibilities of our agency. It was during...
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