Sean Davis
NT 1230
01-06-16
Analysis 2.1

There could be many problems in this scenario. He has purchased a graphic driver which is giving him problems on his computer. He’s taken precautions of updating the drivers from the manufacturer’s site and restarting is computer. Now, since those steps have been taken, his display is replaced by an incomprehensible noise. Problems from this point could be that there could be some loose wiring, faulty hardware from the manufacturer, incompatibility issues, or etc. The list could go on.
From this point you would have to check everything for a diagnosis. Before you open the computer up and become a technician, you would want to see if there are any software issues that could resolve the problem first. See if all drivers are correct and compatible with your system. Check the manufacturer website to make sure the graphic adapter is compatible with your system. You could run the Start Menu>Settings>Control
Panel. You could also run Systems>Hardware>Device Manager>Display Adapters to see if there is a problem with the adapter through the device manager. In most cases, a question mark would appear on the name of your adapter. Afterwards, you would double click the adapter driver, click on the General Tab, then proceed to click the
Troubleshooting tab. You also have four options with the driver also. Obtain the driver details, Update the driver, Roll Back the driver, or uninstall the driver. You could also run your computer in Safe Mode to try to fix your adapter problem. First, you click Start, and then click Control Panel. In Control Panel, double-click Display.In the Display
Properties dialog box, click the Settings tab. Click Advanced. Click the Adapter tab, and then click Properties. Click the Driver tab.If those solutions fail, you will now have to go into technician mode and open your computer to check if the cables are properly connected. This is meaning that your cables are pushed in all the way and all seals are connected. If all else fails, you could research a new graphic adapter to install. Once your new graphic card is purchased, be sure to install it correctly. Make sure the compatibility of the graphic card with your system is valid because you could experience the same problems again. The problem was identified and a new graphic adapter needed to be purchased. We proceeded with all of the steps above and the problem couldn’t be resolved. So purchasing a new graphic adapter was the best solution in this situation. With the correct steps take in sequential order, you can figure out which steps are needed before you come to the final solution of purchasing a new adapter.

Source 1 – www.microsoft.com
Source 2 - https://support.microsoft.com/en-us/kb/292460
Source 3 - http://www.playtool.com/pages/troubleshooting/intro.html