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Nt1310 Unit 4 Assignment

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Hearing is the physiological dimension of listening Adler and Proctor (2015)
I anticipate acquiring my Associates Degree as a Computer Specialist by this next fall. I went to Diana’s Computer Shop to interview Mrs. Yvette Ceja at her place of service she has performed for 15 years now, where I met her and, I complete my observation hours looking how my career I presume. While I was conducting the interview, I was able to collect data from how to have skills on a Computer Specialist, how to work with people in a shop. Asking the questions I found Mrs.Cejas responses to be open-minded and straight to the point. Following the procedures of : 1) listening to the person's problem with their device weather it would in the pc, or a laptop, 2) Have patience of what they have trouble doing on their electronics and enhance their trouble in learning more on their piece of tech.
As a Computer Specialist, someone who works with computers always have to be 100% As for Mrs.Yvette is responsible for carrying out any orders for customers technical assistance concerns as well for the rest of the …show more content…
Mrs. Ceja added that professionals who do what is right even when no one is looking, such as taking responsibility for their own actions, placing the person's device and team before themselves and asking question when help is needed, are more likely to maintain a positive relationship in the workplace (Y.Ceja, personal communication, November 10, 2016). In the field, a bad employee not listening , communicate effectively, is not a team player, does not take initiative when given tasks, or needs to be reminded of his or her duties can cause irritation amongst co workers. In other words as Mindless listening “occurs when we react to others’ messages automatically and routinely, without much mental investment”Adler and Proctor

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