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Configuration is a major implementation task in which business and functional settings in the ERP system are changed to make the “out of the box” software support the customer’s business needs. Configuration does not make any changes to the core software code, but instead updates tables with settings and entries specific to the customer’s business. Called configuration tables, these tables enable a company to tailor a particular aspect of the system to the way it chooses to do business. Project team members can use configuration tools to select alternatives through an easy to use GUI. These selections then behave like switches that tell the software to perform differently based on the values selected. For example, configuration may allow the …show more content…
Navigating through them can be a formidable task. For example, when Dell Computers implemented SAP, the configurations alone took over a year to decide upon. As ERP software vendors attempt to gain market share, they continue to provide configuration options to address and increasing number of system requirements, thereby broadening their target customer base.

So what happens when the options the system allows don’t exactly fit business requirements? At this point the organization can change what they do, which is called reengineering to best practices (the optimal route), or they can supplement some of the ERP programming code, known as customization.

Customization
At some point, the project team must decide whether to implement a standard, vanilla solution or to customize their ERP system. With a vanilla implementation, the organization uses only the default options in the ERP system (configuration choices) and the best practices built into the software. So while these projects introduce very little “flavor” or differentiation among various company installations, these implementations usually run on time and under

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